2000 FORD EXPLORER Complaints

DT*: THE CONTACT STATED WHILE DRIVING, THE OVERDRIVE LIGHT WAS FLASHING. THE VEHICLE WAS PULLED OVER TO DETERMINE A PROBLEM. WHEN THE VEHICLE WAS PUT IN DRIVE THERE WAS NO REACTION, AND REVERSE WAS INOPERABLE. THE VEHICLE WAS PUT IN SECOND GEAR AND TAKEN TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDS TO BE REPLACED. *NM

2000 FORD EXPLORER FRONT RIGHT TIRE SEPARATED FROM VEHICLE. *TS THE RIGHT FRONT QUARTER PANEL WAS DAMAGED. THE RIGHT FRONT HUB COVER WAS MISSING. THE LUG SCREWS SHEARED OFF. THE RIGHT FRONT DOOR BUCKLED AND THE LUG NUTS WERE MISSING. *NM

THROTTLE STUCK AT FULL SPEED RESULTING IN SHUTTING OFF ENGINE AT HIGH SPEED. BOTH CONDITIONS WERE AT ZERO DEGREE DAYS. DEALER SAID THEY WOULD CHANGE CABLE AT MY EXPENSE. *JB

DT: THE CONTACT COMPLAINED ABOUT AN ONGOING PROBLEMS WITH THE EMISSION SYSTEM. THE VEHICLE HAS BEEN SEEN BY THE SERVICE DEALER FIVE TIMES FOR EMISSION PROBLEMS, AND THEY HAVE NEVER BEEN ABLE TO COMPLETELY REMEDY THE PROBLEM. AFTER THE VEHICLE WAS SERVICED THE SAME EMISSION PROBLEMS RECURRED. THE CHECK ENGINE LIGHT CAME ON AND FUMES ENTERED THE VEHICLE. THE MANIFOLD GASKET, OXYGEN SENSOR, IDLE CONTROL SENSOR, AND OTHER EMISSION PARTS HAVE BEEN REPLACED. CURRENTLY, THE CHECK ENGINE LIGHT WAS ON, FUMES WERE ENTERING THE VEHICLE, AND THE CONTACT WAS PLANNING TO RETURN THE VEHICLE TO THE SERVICE DEALER FOR ADDITIONAL REPAIRS. *AK

DT: THE CONTACT STATED THE SPARE TIRE WAS MOUNTED UNDER THE VEHICLE WITH A CABLE, AND THE TIRE FELL OFF. HE WENT TO A MECHANIC FOR AN OIL CHANGE AND NOTICED THE SPARE TIRE WAS MISSING, AND THE CABLE WAS FRAYED, THE CONTACT WAS UNSURE OF WHEN THIS OCCURRED. THE DEALERSHIP WAS CONTACTED, AND THEY HAVE NOT GOTTEN BACK IN TOUCH WITH THE CONTACT. *AK

REAR DOORS ON 2000 FORD EXPLORER (4-DOOR, 4X4, XLT) FAIL TO OPEN. IN JANUARY OF 2005 THE LEFT REAR DOOR WOULD NOT OPEN, EITHER FROM THE INSIDE NOR FROM THE OUTSIDE. THIS HAS JUST HAPPENED TO THE RIGHT REAR DOOR (DECEMBER 2005). I HAVE BROUGHT IT TO A FORD DEALERSHIP ( DON JENKINS FORD IN FUQUAY VARINA, NC) FOR BOTH FIXES, AND THE SERVICE WRITER ACKNOWLEDGED THE PROBLEM IMMEDIATELY SAYING THAT THEY HAVE SEEN THIS/FIXED THIS ON NUMEROUS FORD EXPLORERS BEFORE. THIS INDICATES TO ME THAT THIS IS A KNOWN AND REPEATING PROBLEM TO FORD. BESIDES COSTING ME $500 TO FIX BOTH DOOR LATCH MECHANISMS, MY GREATEST CONCERN IS THAT THIS IS A SAFETY DEFECT - MY CHILDREN ARE NOT ABLE TO GET OUT OF THE VEHICLE, AND NO ONE CAN OPEN THE DOOR FROM THE OUTSIDE EITHER IN THE CASE OF AN EMERGENCY. *JB

REAR PASSENGER TIRE SNAPPED OFF IN AUGUST OF 2005, REAR DRIVERS SIDE TIRE SNAPPED OFF IN DECEMBER 2005. *NM

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 00V072000 CONCERNING THE ELECTRICAL SYSTEM. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 1/11/2006 - THE WINDSHIELD WIPERS STOPPED WORKING DURING A SNOW STORM. THE DEALER INSTALLED A NEW GEM MODULE. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER. *NM

DRIVER OF 2000 FORD EXPLORER VIN [XXX] WAS DRIVING ON I90 E IN MA AND SET SPEED CONTROL. UPON PRESSING SET/ACCEL BUTTON TO INCREASE BY 1-2 MPH, VEHICLE THROTTLE POSITION STUCK IN ACCELERATING MODE BRINGING THE VEHICLE TO APPROXIMATELY 85 MPH BEFORE BRAKING AND DOWNSHIFTING WAS ABLE TO DECELERATE SPEED. ONLY UNDER EXCESSIVE BRAKING FORCE ON PEDAL WAS VEHICLE ABLE TO BE BROUGHT TO UNDER 50 MPH, AT WHICH TIME THE VEHICLE TRANSMISSION WAS PUT INTO PARK JUST TO STOP. DRIVER THEN CALLED 911 AND HAD VEHICLE TOWED TO LOCAL SHOP. I HAVE BEEN ABLE TO REPRODUCE THIS ISSUE IN CONTROLLED CONDITIONS. THE THROTTLE IS FIXED IN ITS SPEED CONTROL POSITION (THIS CAN BE SET TO MAINTAIN SPEED OR FIXED IN ACCELERATE MODE). BRAKING SHUTS OFF THE SPEED CONTROL LIGHT BUT DOES NOT DISENGAGE THE THROTTLE. ONCE VEHICLE IS BROUGHT UNDER CONTROL AND STOPPED THE THROTTLE CAN BE MANUALLY RELEASED BY HAND AND IT SNAPS BACK TO IDLE POSITION. INVESTIGATION HAS REVEALED THAT THIS VEHICLE HAD BEEN RECALLED BY FORD UNDER 03S03 (NHTSA 03V280000) FOR A SPEED CONTROL CABLE REPLACEMENT. IT IS APPARENT THIS THIS PART FAILURE HAS OCCURRED AGAIN TO THIS VEHICLE. FURTHER INVESTIGATION WILL TAKE PLACE TO DETERMINE WHETHER THE CABLE IN THE VEHICLE IS ORIGINAL EQUIPMENT OR A REPLACEMENT PART. ADDITIONALLY, IT IS THE REPLACEMENT PART WE WILL REQUEST INVESTIGATION WHY THE REPLACEMENT PART FAILED AS WELL. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE BLEND DOOR, INSIDE THE HEATER PLENUM ON THE DASH BOARD OF MY 2000 FORD EXPLORER, FAILED. THIS IS AN EXTRAORDINARILY EXPENSIVE REPAIR, AND THE HISTORY OF THIS FAILURE ON THIS MODEL IS ASTOUNDING. ONCE THIS FAILURE OCCURS, THERE IS NO HEAT AVAILABLE IN THE CABIN, ESPECIALLY DANGEROUS WHEN DEFROSTING OF GLASS IS REQUIRED. *JB