2002 FORD EXPLORER Complaints
View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 FORD EXPLORER- S WILLIAMSPORT, PA
THE HINGES ON THE BACK HATCH ARE BREAKING. I HAVE CONTACTED FORD ON SEVERAL OCCASIONS AND THEY STATE THIS WAS ALREADY FIXED ONCE UNDER RECALL. THEREFORE, I WILL HAVE TO PAY TO HAVE IT FIXED AGAIN. IF THE SAFETY RECALL WAS COMPLETED PROPERLY, I DO NOT THINK IT SHOULD BE FAILING AGAIN; THEREFORE, I BELIEVE THEY DID NOT FIX IT PROPERLY THE FIRST TIME AND SINCE IT WAS A RECALL, I FEEL THEY SHOULD HAVE TO FIX IT AGAIN. THIS WILL BE A SERIOUS ISSUE IF THE WINDOW COMPLETELY BREAKS OFF. PLEASE ADVISE. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- THOMASVILLE , AL
CAR LEAKING UNKNOWN FLUIDS .. THERE ARE OUTSTANDING RECALLS ON MY VEHICLE. RECALL ID 09509. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- LAKE CITY, FL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE OVER-DRIVE WARNING LIGHT ILLUMINATED AS A MESSAGE APPEARED STATING TO CHECK THE TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE TRANSMISSION HAD DEFECTIVE RINGS AND BUSHINGS. THE DEALER ALSO STATED THAT THE TRANSMISSION SOLENOID BLOCK WAS LEAKING. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 233,577.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- LAS ANGELES, CA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE TEMPERATURE GAUGE FLUCTUATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- GALLOWAY, NJ
IT HAS BECOME INCREASING MORE DIFFICULT TO FUEL THE VEHICLE. THE PUMP CLICKS AS IF THE TANK IS FULL AS SOON AS THE FUELING BEGINS AND TAKE A LONG TIME TO FILL THE TANK AS YOU HAVE TO CONTINUALLY PUSH THE TRIGGER ON THE GAS PUMP BECAUSE IT KEEPS SHUTTING AS IF THE TANK IS FULL. *TR
Source: NHTSA WEB SITE -
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2002 FORD EXPLORER- GAINESBORO, TN
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- AUGUSTA, GA
AT APPROXIMATELY 12:30 PM, A BRIEF RAIN SHOWER BEGAN AND THE WINDSHIELD WIPERS FAILED TO OPERATE. AFTER REPLACEMENT OF THE WIPER MOTOR, AND SIGNIFICANT TROUBLESHOOTING, IT IS LIKELY THAT THE GEM MODULE IS DEFECTIVE. THERE HAD BEEN SEVERAL DAYS OF LIGHT, MODERATE, AND HEAVY RAIN PRECEDING THIS ISSUE, DURING WHICH THE AUTOMOBILE WAS NOT DRIVEN. AFTER THIS INCIDENT, THE DOOR-AJAR LIGHT STAYS ON, THE AUTOMATIC DOOR LOCKS DO NOT WORK, AND THERE ARE OTHER ELECTRICAL ISSUES. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- CLOVIS, CA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION REFUSED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BUT THE TRANSMISSION NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- NORTHFORT, CT
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE PANEL UNDER THE HATCH FRACTURED AND ALLOWED WATER TO PENETRATE THE VEHICLE. THE WATER THEN MADE CONTACT WITH THE ELECTRICAL COMPONENTS. THE VEHICLE WAS TAKEN TO A PRIVATE DEALER WHERE IT WAS FOUND THAT THE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER SPORT TRAC- VALLEY STREAM, NY
WHILE DRIVING MY 2002 FORD SPORT TRAC AT ABOUT 40 MPH,ENGINE SHUT OFF WITHOUT ANY WARNING,JUST A SHAKING FEELING,THEN COMPLETELY SHUT OFF,WHILE IN MOTION. VERY DANGEROUS SITUATION! NO CHECK ENGINE LIGHT CAME ON AND NO CODES WERE PRESENT. I WAS ABLE TO GET OUT OF TRAFFIC AND AVOID BEING HIT. HAD TO CRANK FOR ABOUT HALF A MINUTE AND IT RESTARTED. HAVE DRIVEN ON A DAILY BASIS ABOUT 200 MILES SINCE AND PROBLEM HAS NOT RECURRED AS OF YET.VEHICLE IS WELL MAINTAINED AND UP TO DATE ON FILTERS,ETC... *TR
Source: NHTSA WEB SITE