2003 FORD EXPLORER Complaints

View complaints related to 2003 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2003 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 FORD EXPLORER
    - SIOUX CITY, IA

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE DETACHED FROM THE HINGES OF THE VEHICLE. THE DEALER WAS NOTIFIED AND STATED THERE WAS A RECALL BUT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS). THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - OKEANA, OH

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER XLT. THE CONTACT STATED THAT A CRACK WAS FOUND IN THE REAR DOOR PANEL. THE CRACK WAS NOTICED WHILE THE VEHICLE WAS PARKED IN THE CONTACT'S GARAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - SAN ANTONIO, TX

    THE PROBLEM WITH THE SEAT BELTS THAT IT DOES NOT RETRACT, IT SEEMS TO ME THAT SYSTEM WOULD NOT HOLD ANY TENSION TO BE SAFE ON THE ROAD AND BESIDE THAT IT DOES NOT RETRACT, IT TORN THE SEAL BECAUSE METAL HOOK WAS STILL STICKING OUT AND IT GOT CAUGHT ON THE DOOR CONSEQUENTLY TEARING THE SEAL, THEY ARE THE SAME WAY ON BOTH SIDE OF THE VEHICLE, DRIVER AND PASSENGER. I BROUGHT TO THE DEALER AND IT SEEMS LIKE THEY DON'T CARE TO REPLACE IT. *TR

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - E.AMHERST, NY

    BROUGHT VEHICLE IN FOR ROUTINE MAINTENANCE ( BRAKES ) WHEN IT WAS DISCOVERED THAT BOTH REAR COIL SPRINGS WERE BROKEN. WHILE HAVING SPRINGS REPLACED IT WAS DISCOVERED THAT THE REAR WHEEL BEARINGS ALSO NEEDED TO BE REPLACED ALONG WITH THE REAR SHOCKS. THIS VEHICLE HAS BEEN DRIVEN ONLY LESS THAN 55,000 MILES UNDER NORMAL DRIVING CONDITIONS ON PAVED CITY AND HIGHWAY ROADS. AFTER INSPECTING THE BROKEN SPRINGS WE REALIZED THAT THE DAMAGE WASN'T A RECENT OCCURRENCE. THEY COULD HAVE BEEN DEFECTED AT 40,000 MILES OR LESS.I BELIEVE FORD MOTOR COMPANY SHOULD BE MADE AWARE OF POSSIBLE DEFECTED REAR SUSPENSION PARTS IT MAY BE USING IN SOME OF IT'S VEHICLE MODELS AND THE POTENTIAL SAFETY RISKS THIS MAY POSE ON THE GENERAL PUBLIC. *TR

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER SPORT TRAC
    - ALTADENA, CA

    I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE RUN OUT OF GAS IN VERY BAD AREAS. THE SENSOR REPLACEMENT WAS ONLY A TEMPORARY FIX, NOW IT'S IMPOSSIBLE TO PUT GAS IN MY TANK AND IT'S STARTING TO RUN POORLY. I HAVE TO STOP EVERYDAY FOR GAS. THIS IS A MALFUNCTIONING FORD PART THAT SHOULD BE RECALLED AND REPLACED. I HAVE RUN OUT OF GAS AND WHEN THAT HAPPENS EVERY THING SHUTS DOWN INCLUDING THE POWER STEERING. IT WAS DANGEROUS AND DIFFICULT TO MANEUVER MY TRUCK, I WAS GETTING ON THE FREEWAY AND THE ON RAMP WAS A SEMI-CIRCLE. *JS

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - MIDDLETOWN , NY

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE REAR LIFT GATE PANEL WAS CRACKED DUE TO DEFECTIVE MATERIAL. THE DEALER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,543 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 08/07/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - STATEN ISLAND, NY

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS DRIVING 55-60 MPH WHEN THREE STUDS DETACHED FROM THE PASSENGER SIDE REAR WHEEL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 68,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - ROBERTA, GA

    TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT CONFIRMED THERE WAS A CRACK LOCATED ON THE PANEL OF THE REAR WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 177,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 FORD EXPLORER
    - ESTILL SPRINGS, TN

    LARGE CRACK APPEARED ON HATCH DOOR BELOW WINDOW. MANY COMPLAINTS ON INTERNET WITH SAME PROBLEM. *JS

    Source: NHTSA WEB SITE
  • 2003 FORD EXPLORER
    - CHESAPEAKEA, VA

    REAR OF VEHICLE EMITTED A THUMPING AND POPPING SOUND. FIRST THOUGHT THAT REAR TIRE HAD BLOWN OR THAT REAR END HAD MALFUNCTIONED. AFTER REGAINING CONTROL OF VEHICLE AND PULLING OFF TO SHOULDER ON THREE WHEELS AND A ROTOR, DETERMINED THAT THE DRIVER'S SIDE REAR WHEEL AND TIRE HAD DISAPPEARED. ALL LUGS AND NUTS WERE GONE. WHEEL HAD DEPARTED FROM VEHICLE AND GONE IN AN UNKNOWN DIRECTION. ROTOR AND CALIPER WHERE STILL ATTACHED TO VEHICLE. POLICEMAN WAS LATER ABLE TO RETRIEVE WHEEL AND TIRE FROM SOME DISTANCE DOWN THE HIGHWAY BEHIND THE VEHICLE. RIM WAS SCORED ALL THE WAY AROUND THE CIRCUMFERENCE OF THE INSIDE OF THE RIM. I ASSUME THAT THE RIM HAD DROPPED DOWN ONTO EITHER THE LUGS OR ROTOR PRIOR TO FINDING ITS WAY OUT OF THE FENDER WELL. BLESSED TO BE ABLE TO TALK ABOUT THIS. FORD MOTOR COMPANY, THERE ARE RECURRENT PROBLEMS HERE. HAD REAR BEARING REPLACED ON SAME WHEEL APPROXIMATELY 16 MONTHS PRIOR. SUGGESTED REPAIRS AROUND $400.00 TO START FOR THIS INCIDENT. THERE MAY BE GREATER DAMAGE AND COST BECAUSE THE VEHICLE RESTED AND DRAGGED UPON THE REAR SUSPENSION STRUT AND TORSION BAR PRIOR TO GET IT STOPPED AND PULLED OFF OF THE PAVEMENT ONTO THE GRASSY SHOULDER. *TR

    Source: NHTSA WEB SITE