1999 FORD EXPLORER Complaints

I PURCHASED MY 1999 FORD EXPLORER IN MAY OF 2004 AND WITHIN A MONTH, I BEGAN EXPERIENCING PROBLEMS WITH MY TRANSMISSION. MORE SPECIFICALLY, THE VEHICLE WOULD LOOSE POWER WHILE DRIVING, THE TRANSMISSION COULD BE HEARD SHIFTING AND ALSO SHIFTING MOVEMENT WAS FELT WHILE DRIVING. I TOOK THE VEHICLE BACK TO RIO VALLEY IN ESPANOLA, NEW MEXICO WHERE I PAID CASH ($8700.00) AND WAS TOLD THAT I DID NOT PURCHASE THE WARRANTY AND MY VEHICLE NEEDED A NEW TRANSMISSION AND IT WOULD COST ME $3200.00 TO HAVE IT REPAIRED. I COMPLAINED AND WAS TOLD THAT MY GASKET WAS SEALED WITH A SEALANT THAT WENT IN TO MY GASKETS AND DAMAGED MY SOLENOID. I HAS JUST TAKEN IT FOR A TRANSMISSION OIL CHANGE AND THOUGHT WELL THAT COULD BE, HOWEVER, AFTER TALKING TO THE OWNER OF HINDI'S OIL STOP, I FELT CERTAIN THAT THIS WAS NOT THE CAUSE. RIO VALLEY FORD DID CLEAN OUT THE TRANSMISSION A COUPLE OF TIMES AND CHARGED ME $340.00 AND I WAS TOLD THAT THIS WAS BASICALLY GOING TO HAVE A BAND-AID EFFECT AND I WOULD ULTIMATELY NEED TO GET MY TRANSMISSION FIXED. IT WAS GETTING ME AROUND FOR AWHILE BUT LATELY THE SAME SHIFTING NOISES AND FEELINGS I HAD HEARD AND FELT ARE RECURRING. MY OVERDRIVE LIGHT ALSO GOES OF AND ON CONTINUOUSLY SOMETIMES WHILE I AM DRIVING THE VEHICLE. *JB

THE FUEL TANK WAS LOOSE AND WAS CAUSING THE FUEL SENDING UNIT TO FAIL. DEALERSHIP WAS NOTIFIED. THE PROBLEM WAS REPAIRED. *AK....THE FUEL TANK WA SNOT LOOSE. THE BAFFLE PLATE INSIDE THE FUEL TANK BECAME UNATTACHED, SLIDING BACK AND FORTH, WHICH IN TURN ALSO RUINED THE GAS TANK FUEL SENDING UNIT. AFTER INQUIRING OF FOR DEALERSHIP, THEY ADMITTED THAT THIS COULD BE A DANGEROUS SITUATION, ESPECIALLY IF THE SLIDING BAFFLE PLATE SEVERED THE ELECTRICAL WIRES TO THE FUEL TANK GAUGE SENDING UNIT. CONSUMER FELT THAT THIS WAS A MANUFACTURING DEFECT AND HE SHOULDN'T HAVE TO PAY FOR A NEW TANK/FUEL PUMP, AND SENDING UNIT. *AK

CONSUMER NOTICED THAT ACCELERATOR PEDAL STUCK INTERMITTENTLY. WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. CONSUMER WILL NOTIFY THE DEALER IN THE NEAR FUTURE. *AK WITH ADDED PRESSURE ON THE ACCELERATOR THE PEDAL UNSTICKS AND THE VEHICLE LUNGES FORWARD OR BACKWARDS. THE PROBLEM CORRECTED BY THE DEALER. *TC

DRIVER'S SEAT WAS RECLINING BACKWARD WHILE DRIVING AND WAS SHIFTING TOWARDS THE DRIVER'S DOOR. THE DEALER WAS NOT NOTIFIED AT THIS TIME.*AK

TWO WEEKS AGO I WENT TO GET OUT OF MY SUV AND THE DOOR WOULD NOT OPEN. I FINALLY GOT IT TO WORK AFTER PULLING ON THE HANDLE AND PUSHING LOCK/UNLOCK ABOUT 20 TIMES. THIS HAPPENS DAILY. *JB

PASSENGER SIDE SEAT RECENTLY FLUNG FORWARD AS A RESULT OF A BROKEN BOLT. THE DEALER REFUSED TO REPLACE BOLT/LATCH INDICATING IT IS NOT COVERED UNDER THE RECALL. *BF THE DEALER REPLACED THE DRIVER'S SIDE BOLT UNDER RECALL 03V281000 BUT NOT THE PASSENGER SIDE BOLT. *NM

RECALL 00V072000 CONCERNING ELECTRONIC FUNCTIONS. WINDSHIELD WIPERS WERE INOPERATIVE. ALSO, INTERIOR LIGHTS, AND THE 4X4 CONTROL WORKED INTERMITTENTLY. DEALER WAS NOTIFIED. DEALER INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THE RECALL. *AK

I HAVE A 1999 FORD EXPLORER AND THE REVERSE WENT OUT IN IT. THE REST OF THE OTHER GEARS WORK. IT WILL COST 1500.00 TO FIX THRU A TRANSMISSION DEALER. I CONTACTED A RECENTLY RETIRED FORD MECHANIC WHO WORKS OUT OF HIS GARAGE NOW. HE TOLD ME THIS REVERSE IS A PART IN THE TRANSMISSION THAT CAN BE REPLACED WITHOUT A TOTAL REBUILD. HE SAID LAST MONTH WHEN HE LEFT THE DEALER, THE PART WAS ON BACK ORDER FROM FORD FOR 3 WEEKS DUE THE EXTENT OF IT BEING A SERIOUS PROBLEM IN THE 99-00 FORD EXPLORERS. I CONTACTED FORD CUSTOMER SERVICE AND THEY WONT FIX IT BECAUSE IT IS NOT ON A RECALL LIST RIGHT NOW. CAN YOU PLEASE CHECK INTO THIS AND LET ME KNOW HOW I GO ABOUT GETTING THIS FIXED THROUGH FORD? THANK YOU. *AK

BRAKE ROTORS WARPED AND REQUIRED REPLACEMENT 2 MONTHS AFTER BRAKE SERVICE WHICH INCLUDED MACHINING ROTORS IN (4-24-04). FOLLOW UP SERVICE (8-16-04) FOR PROBLEM FOUND WARPED ROTORS ON LEFT SIDE, IN WHICH FORD DEALER SERVICE CHARGED FOR REPLACEMENT. (10-15-04) RIGHT SIDE ROTOR NOW EXHIBITING SAME DEFECT. *AK

I WAS TRAVELING BEHIND A CONCRETE TRUCK WHEN HE SLAMMED ON BRAKES. I HIT THE TRUCK AND THE FRONT END OF MY EXPLORER WAS SIGNIFICANTLY DAMAGED. ACCORDING TO THE POLICE OFFICER AND SEVERAL BODY SHOP MECHANICS, THE AIRBAG SHOULD HAVE DEPLOYED. THE VEHICLE IS CURRENTLY AT THE BODY SHOP AND THE DAMAGE APPEARS TO BE IRREPARABLE. THE AIRBAG FAILED TO DEPLOY AND THEREFORE I WAS THROWN INTO THE STEERING WHEEL. THE IMPACT WAS SEVERE BECAUSE THE CONCRETE TRUCK WAS SO LARGE THAT IT DID NOT GIVE INTO THE IMPACT AT ALL. *NM