2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER
    - GOOSE CREEK, SC

    THE O/D LIGHT KEEPS FLASHING ON AND OFF. ALSO THE TRANSMISSION DOES NO LONGER WANT TO SHIFT GEARS; AND WHEN IT DOES IT SHIFTS VERY HARD. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - DENNIS, MA

    THE FUEL SYSTEM HAS A PROBLEM WITH IT. WHEN YOU GO TO PUT GAS IN IT THE PUMPS ALMOST IMMEDIATELY SHUT OFF. SOMETHING IN THE FUEL SYSTEM IS TELLING THE PUMP THAT THE TANK IS FULL WHEN IT IS NOT. IT CAN TAKE 30 MINUTES TO PUT 10 GALLONS IN THE TANK. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - TRACY, CA

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE INADVERTENTLY STEPPED ON THE ACCELERATOR PEDAL AND CRASHED INTO A POLE. THE CONTACT SUFFERED A BRUISED CHEST, RIBS ARMPIT AND WRISTS. HE ALSO SUSTAINED INJURIES TO THE KNEE AND NECK. THE VEHICLE WAS DESTROYED. ALL OF THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY. THE FAILURE AND CURRENT MILEAGE WAS 250,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - LIVE OAK, FL

    ON THE AFTERNOON OF OCTOBER 22ND 2012 MY PREGNANT WIFE WAS LEAVING THE SPEECH THERAPIST WITH MY SON WENT TO PUT THE CAR IN REVERSE AND THE SHIFTER SNAPPED OFF IN HER HAND. THE CAR EVERY SINCE WE HAD IT WHEN U PUT IT IN PARK AS A DELAY AND ROLLS FOR WARD A BIT I FEEL THAT THIS IS A RECALL THAT FORD SHOULD ISSUE FOR THIS CAR. ITS JUST NOT FAIR TO HAVE TO PAY OVER 1200 DOLLARS TO FIX SOMETHING THAT IS NOT MY FAULT.WHAT IF THIS WOULD HAVE HAPPENED IN THE STREET LUCKILY MY WIFE KNEW TO SHUT THE CAR OFF AND APPLY THE EMERGENCY BRAKE. THIS PROBLEM REALLY COULD END UP IN SERIOUS INJURY OR EVEN FATALITY TO AN INDIVIDUAL. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - NAPERVILLE, IL

    TRANSMISSION FAILED FOR THE SECOND TIME. FAILED ORIGINALLY AT 65,000 MILES AND HAD TO BE REPLACED. FAILED AGAIN 3 YEARS LATER AT 130,000 MILES AND HAD A REBUILT TRANSMISSION INSTALLED. 10 MONTHS LATER AT 140,000 MILES THE TRANSMISSION IS LEAKING AND STARTING TO SLIP. I DON'T ANTICIPATE PAYING FOR A 4TH TRANSMISSION ON THIS VEHICLE. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE DESIGN. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MORENO VALLEY, CA

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 10MPH THE CONTACT HEARD A GRINDING NOISE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BODY MOUNTS WERE DETERIORATING BETWEEN THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPOXIMATE FAILURE MILEAGE WAS 141,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - HOLMEN, WI

    I WAS DRIVING IN TOWN WHEN I ACCELERATED FROM A STOP LIGHT AND THE TRANSMISSION WOULD NOT ENGAGE INTO 3RD GEAR. THE ENGINE REVVED HIGHLY AND THEN SUDDENLY THE TRANSMISSION KICKED INTO GEAR WITH A SUDDEN JOLT FORWARD. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - BAY CITY, MI

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TIMING CHAIN BELT TENSIONER FAILED AND CAUSED THE VEHICLE TO SOUND LIKE A DIESEL TRUCK WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THE NOISE HAD BEEN A PROBLEM FOR OVER FOUR YEARS, BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - COLORADO SPRINGS, CO

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE FRONT PASSENGER, REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACTED MENTIONED THAT THE WINDOWS COULD NOT BE CLOSED OR OPENED. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 149,983 AND THE CURRENT MILEAGE IS 206,000. UPDATED 11/07/12*LJ THE CONSUMER STATED ALL OF THE WINDOWS MALFUNCTIONED. UPDATED 11/07/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - MIDDLETOWN, NY

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT HE ATTEMPTED TO ENGAGE THE HEATER HOWEVER, THE VEHICLE EXHIBITED AN ABNORMAL NOISE AND THE HEATER WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE