1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,350 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
1997 FORD EXPLORER- SIMSBURY, CT
THE DRIVER'S SIDE SEAT BELT BUCKLE MECHANISM FAILED, CAUSING THE SEAT BELT TO UNHOOK WITH JUST A SLIGHT AMOUNT OF FORCE. PRIOR TO THIS FAILURE, THE BELT WOULD COME LOOSE ON OCCASION, I THOUGHT THIS WAS DO TO MY FAILURE TO PROPERLY HOOK THE BELT INTO THE BUCKLE. IT APPEARS THAT THIS IS A GRADUAL FAILURE OF A CRITICAL SAFETY ITEM, THAT FOR QUITE SOME TIME WOULD HAVE FAILED TO PROTECT THE DRIVER IN A CRASH AS IT WOULD HAVE FAILED TO HOLD THE SEATBELT. THE DANGER OF THIS IS THAT AFTER IT FAILS, IT SOMETIMES WORKS AND SOMETIMES DOES NOT, WHICH COULD PUT THE DRIVER AT DANGER AS THEY WON'T KNOW THE SEATBELT WON'T STAY CONNECTED IN A CRASH. I HAVE THE DEFECTIVE PART IN MY POSSESSION, I WILL FORWARD IT TO YOU IF YOU REQUEST ME TO. DT
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- LENEXA, KS
FORD WAS WILLING AND ACTUALLY PAID THE REPAIR BILL OF $800+ DOLLARS FOR THE FIRST REPAIR. 25,000 MILES LATER THE SAME PROBLEM ARISES. I'VE DONE CONSIDERABLE RESEARCH ON THIS PROBLEM AND THE PROBLEM OCCURS FREQUENTLY. DT
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- ROCHESTER, NY
CONSUMER STATES OF HAVING ELECTRICAL PROBLEMS WITH THE VEHICLE. PLEASE ADD MORE INFORMATION. MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- MIAMI, FL
THE CONSUMER STATED, WHILE DRIVING, THE CRANKSHAFT SHEARED OFF. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THERE WAS NOTHING THEY CAN DO.*SCC
Source: CONSUMER LETTER -
1997 FORD EXPLORER- BAKERSFIELD, CA
LOSS OF DRIVE ACCOMPANIED BY A RATCHETING NOISE COMING FROM THE TRANSFER CASE DURING COAST OR DECELERATION OR WHEN IN REVERSE. AFTER RESEACHING THIS PROBLEM ON THE NET I HAVE FOUND MANY WITH THIS SAME PROBLEM. THE DEALER SAYS THE TRANSFER CASE MUST BE REPLACED AT COST OF $3000.00. THE SEPTEMBER ISSUE OF GEARS MAGIZINE HAS AN ARTICLE ON PAGE 64 THAT ADDRESS THE CAUSE AND HOW TO CORRECT IT. AND STATES THAT THIS IS A DEFECT. HOWEVER THE ARTICLE SAYS THAT IT IS CHEAPER AND MORE EFFICIENT TO BUY A NEW UNIT. YOU WOULD THINK THAT A PROBLEM LIKE THIS SHOULD AT LEASED BE ADDRESSED BY FORD. DT
Source: NHTSA WEB SITE -
-
1997 FORD EXPLORER- SAN JOSE, CA
DOOR COMPARTMENT BETWEEN THE HEATER AND THE AIR CONDITIONER, MADE OF PLASTIC IS BROKE, CAUSING NOT TO HAVE A HEATER. DEALER HAS BEEN NOTIFIED. CONSUMER WILL ADD MORE INFORMATION ON THIS ISSUED. MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WEST MILFORD, NJ
CONSUMER STATES THAT THERE HAVING THE SAME PROBLEM AS RECALL#0V422000 THROTTLE. DEALER WILL NOT REPAIR.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- ST. LOUIS, MO
CONSUMER STATES WHILE DRIVING 40 MPH HAD HEAD ON COLLISION THE AIR BAGS DID NOT DEPLOY. *MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- ST. LOUIS, MO
CONSUMER STATES WHILE DRIVING 60MPH HAD COLLISION AND AIR BAG DID NOT DEPLOY CAUSING INJURIES. NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- SCOTT DEPOT, WV
MY VEHICLE SUDDENLY STARTED ACCELERATING WHEN I WAS PROCEEDING DOWN THE INTERSTATE. I COULD SLOW THE VEHICLE DOWN SOMEWHAT BY AGGRESSIVELY APPLYING THE BRAKES. HOWEVER, THIS WOULD JUST GET ME SLOWED DOWN A LITTLE UNTIL I WOULD RELEASE THE BRAKE. THE VEHICLE WOULD SUDDENLY SPEED UP AGAIN. I WAS TRAVELING ON A FAIRLY BUSY STRETCH OF INTERSTATE AT THE TIME OF THE INCIDENT. I LUCKILY DID NOT HAVE A NEED TO STOP QUICKLY WHILE THIS PROBLEM OCCURRED. I TRIED HITTING THE ACCELERATOR A FEW TIMES TO GET IT TO STOP STICKING IN THE "WIDE OPEN" POSITION. I EVEN TRIED MANIPULATING THE CRUISE CONTROL (WHICH WAS OFF). AFTER SEVERAL FAILED ATTEMPTS TO REMEDY THE PROBLEM, I STARTED TRYING TO THINK OF A QUICK GAME PLAN TO GET OUT OF THIS POTENTIAL DISASTER. I AM VERY THANKFUL THAT MY WIFE WAS NOT DRIVING AT THE TIME AND THAT I DID NOT HAVE OTHERS IN THE CAR DURING THIS NIGHTMARE. I WAS FINALLY ABLE TO FIND A SHOULDER WHERE I COULD PULL OFF THE ROAD. AS I SAID, THE ROAD WAS EXTREMELY BUSY AND I WAS VERY WORRIED ABOUT GETTING OFF THE ROAD SAFELY WITH A SEMI-TRUCK NOT FAR BEHIND ME. I PULLED TOWARD THE SHOULDER AND PUT THE CAR INTO "NEUTRAL". THE RPM'S, WHICH HAD BEEN RUNNING EXTREMELY HIGH FOR ABOUT 3 MINUTES, MOVED EVEN HIGHER AT THIS POINT. THE RPM'S WERE PEGGED TO THE TOP OF THE GAUGE FOR ABOUT 30 SECONDS. AS SOON AS I FELT I WAS OFF OF THE ROADWAY ENOUGH, I TURNED THE KEY TO THE "OFF" POSITION. WHEN I GOT OUT OF THE CAR THERE WAS A HORRIBLE BURNING ODOR COMING FROM THE FRONT OF THE CAR. I AM NOT ONLY CONCERNED ABOUT THE PROBLEM THAT MAY HAVE TRIGGERED THIS INCIDENT, BUT I AM ALSO VERY WORRIED ABOUT COLLATERAL DAMAGE THAT THIS UNDOUBTEDLY CAUSED. I FEEL THAT THIS CAUSED AN EXCESSIVE AMOUNT OF WEAR AND TEAR TO THE ENGINE AND THE BRAKING SYSTEM. ON TOP OF ALL OF THE PHYSICAL DAMAGE DONE TO THE CAR, THE EXPERIENCE WAS SCARY TO SAY THE LEAST. MY WIFE REFUSES TO EVEN GET IN THE CAR AT THIS POINT. NEEDLESS TO SAY, SHE DOESN'T WANT MY KIDS TO RIDE IN IT EITHER.
Source: NHTSA WEB SITE