2002 FORD EXPLORER Complaints

TL* THE CONTACT OWNS 2002 FORD EXPLORER. THE CONTACT WAS ATTEMPTING TO PARK AND HAPHAZARDLY DEPRESSED THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE VEHICLE ACCELERATED RAPIDLY, CAUSING THE CONTACT TO CRASH INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT SUSTAINED INJURIES AS A RESULT. A POLICE REPORT WAS NOT AVAILABLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT INSPECTED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 56,705.

I HAVE A 2002 FORD EXPLORER AND THE OVER DRIVE LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION STARTED SLIPPING FROM 2-3 GEAR AND I FOUND OUT WITH MY 2YR AND 3YR KIDS IN THE CAR IF I NEED TO PULL OUT ON TO A HIGHWAY WITH CARS COMING THE SUV DON'T WANT TO DO SO AND WILL REV UP AND MIGHT SLAM INTO GEAR WHEN YOU LET OFF THE GAS. I LOVE MY EXPLORER GREAT FAMILY CAR BUT WITH THIS PROBLEM I WILL NOT HAVE MY KIDS IN IT AT ALL. AND NOT KNOWING IF IT WILL MAKE IT OR NOT. FORD DO SOMETHING ABOUT THIS. IM NOT THE ONLY ONE. *TR

WHILE DRIVING CAR WOULD NOT SHIFT PASSED 3RD GEAR. I HAD TO PULL OVER ON A BUSY HIGHWAY BECAUSE I WAS AFRAID THE ENGINE WOULD EXPLODE. I LATER FOUND OUT, AFTER RESEARCHING, THAT THE RISK OF IT SHIFTING INTO REVERSE IS A COMMON PROBLEM WITH THE PO745 ERROR CODE IN 2002 EXPLORERS. *TR

FORD IS A GREAT COMPANY. I LOVE THEIR F-350, MUSTANGS, AND VANS. BUT THE MAIN PROBLEM IS THE 2002 FORD EXPLORER TRANSMISSION. I HAVE SEEN AND RESEARCHED THOUSANDS OF COMPLAINTS THE CITIZENS HAVE SENT TO FORD AND THROUGH YOURSELVES. AND YET TO NOW PREVAIL? WHAT RIGHT DOES A PERSON HAVE TO CREATE A VEHICLE AND NOT OWN UP TO ITS COMPLICATION. NOW I'M NOT SAYING THEIR ARE PERFECT CARS BUT A FORD EXPLORER HAS THEM. NOW I CAN SEND YOU A LIST OF WHAT I WANT. BUT I'M NOT GOING TO RANT LIKE SOME 5 YEAR OLD IN A CANDY STORE. BUT CHANGE NEEDS TO HAPPEN. HUNDREDS OF THESE INNOCENT PEOPLE WHO GO THROUGH OUT THEIR DAY DRIVING THIS VEHICLE NEED A BREAK. ACTUALLY THEY NEED A FIX. A "SHIFT"INTO THE RIGHT DIRECTION. AND HUNDREDS MORE ARE FILING LAWSUIT AGAINST EVERYONE THEY CAN ABOUT IT. YOUR CANT TRADE THIS CAR BECAUSE OF THE PROBLEM AND WHO HAS THE MONEY TO DISH OUT ALMOST OVER $3,000 FOR A HEADACHE THAT COULD HAVE BEEN PREVENTED FROM THE START. ALL I NEED IF YOU. YES YOU IS TO SEND THIS MESSAGE TO ANYBODY. OR EVERYBODY AND HELP PUSH FOR A NEW TOMORROW A SUNNY DAY. A FIXED PROBLEM. BUT I AM FILING A LAWSUIT FOR EVERYTHING THEIR WORTH. OR AT LEAST A NEW TRANSMISSION FOR ALL EXPLORER OWNERS. REGARDLESS OF THE YEAR OR SUB MODEL. *TR

THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE OF MY TRANSMISSION, FORD FACTORY REQUIRED THE DEALERSHIP TO CUT THE METAL TRANSMISSION LINE AND INSTALLED A RUBBER LINE WITH A FILTER. IF THEY DID NOT INSTALL THE FILTER, THEN THE WARRANTY WOULD HAVE BEEN VOID. AFTER INSTALLING, NO ONE EVER INSPECTED OR REPLACED THE LINE OR FILTER. IT WAS SIMPLY FORGOTTEN. 75,000 MILES LATER THE RUBBER LINE WAS RESTING ON THE EXHAUST, WHICH BURNED A HOLE AND CAUSED TRANSMISSION FLUID TO LEAK AND SPRAY ONTO THE CATALYTIC CONVERTER AND CAUGHT FIRE. WE WERE LUCKY IN THAT WE SAW THE SMOKE EARLY AND NO ONE WAS INJURED. I AM CONCERNED THERE ARE MORE CARS OUT THERE WITH THIS RETRO-FIT FILTER ON THE TRANSMISSION THAT NO ONE IS INSPECTING OR MAINTAINING BECAUSE IT IS NOT ON AN OFFICIAL MAINTENANCE SCHEDULE. *TT

I WAS BACKING UP IN A COSTCO PARKING LOT AND THE STEERING COLUMN WHERE YOU SHIFT GEARS BROKE IN HALF. THERE WAS NO WAY TO DRIVE OR SHIFT THE CAR. THE CAR WAS IN NEUTRAL AND THERE WERE PEDESTRIANS IN FRONT OF ME AND CARS BEHIND ME. I YELLED FOR EVERYONE TO STAY CLEAR, HAD A FEW MEN HELP PUSH ME BACK TO A PARKING BIN AND PULLED THE EMERGENCY BREAK. THE ENGINE WOULD NOT SHUT OFF, I HAD TO HAVE CAR TOWED TO MY HOUSE. I CHECKED ON LINE AND THIS HAS HAPPENED TO OVER 1,000 FORD 2002 OWNERS. IT IS DUE TO A FAULTY MANUFACTURER PART IN THE COLUMN SHIFT, A METAL PIECE THAT BROKE OFF. *TT

I JUST HAD MY CAR SERVICED FOR A RECALL AT CHEROKEE FORD IN WOODSTOCK GA. JUST 3 DAYS LATER, MY VEHICLE STOPPED WORKING IN THE MIDDLE OF A VERY BUSY STREET AND I WAS UNABLE TO RESTART IT. I WAS VERY LUCKY NOT TO BE HIT. IT WOULD HAVE BEEN TRAGIC. *JS

I BOUGHT MY 2002 FORD EXPLORER XLT AND WITHIN 1 WEEK THE TRANSMISSION HAD GONE OUT....HAVE HAD IT REPAIRED AND STILL NO GOOD. *JB

FORDS TAILLIGHT/STOP SWITCH ILLUMINATES THE BRAKE LIGHTS, IS USED TO DISENGAGE THE CRUISE CONTROL AND IS USED TO ENABLE THE OPERATOR TO BE ABLE TO PUT THE VEHICLE INTO GEAR ONCE THE BRAKE PEDAL IS DEPRESSED. ROUGHLY A YEAR AGO I HAD SOME INTERMITTENT ISSUES WITH TRYING TO DISENGAGE THE CRUISE WHEN USING THE BRAKES PLUS I HAD TROUBLE TAKING THE VEHICLE OUT OF PARK WITHOUT HAVING TO STEP ON THE BRAKE MULTIPLE TIMES. LASTLY HAVING A FRIEND FOLLOW ME HOME I WAS TOLD MY BRAKES LIGHTS DID NOT ALWAYS ILLUMINATE WHEN I WAS SLOWING DOWN OR AT A COMPLETE STOP! GOING BACK TO MY LOCAL FORD DEALER I BOUGHT A REPLACEMENT SWITCH THAT HAD INSTRUCTIONS TO CUT THE OE'S PLUG OFF OF THEIR HARNESS AND TO HARD WIRE THE NEW SWITCH IN IT'S PLACE AS FORD HAD EXPERIENCED SOME "ISSUES" WITH THOSE ORIGINAL COMPONENTS. JUST 13 MO'S LATER I HAD THE SAME PROBLEM BUT THIS TIME IT FAILED COMPLETELY SO THE VEHICLE WAS LOCKED IN PARK IN MY DRIVEWAY. HAVING SEEN RECALLS ON SEVERAL OTHER FORD AND MERCURY PRODUCTS FOR A SIMILAR PROBLEM AND EXPECTED FORD TO GIVE ME A FREE REPLACEMENT. HOWEVER, AFTER ENTERING MY VIN # THEY SAID THERE WERE NO RECALLS BUT THEY WOULD REDUCE THEIR NORMAL PRICE FROM $93.44 TO $76.00 AS THEIR COMPENSATION. CONTACTING MY LOCAL NAPA SUPPLIER I BOUGHT ANOTHER SWITCH FROM THEM FOR JUST $44.49 WHICH RESOLVED MY PROBLEM FOR EVEN LESS MONEY. I RETURNED TO THE DEALER TO REPORT MY FINDING AND STRONGLY SUGGESTED THAT THEY CONTACT THEIR FORD REP. AS I BELIEVE THIS BRAKE SWITCH ISSUE IS A BIGGER PROBLEM THEN FORD IS AWARE OF OR HAS OWNER UP TO KNOWING ABOUT. I WAS ACTUALLY LUCKY TO HAVE THE SWITCH FAIL AT MY HOME AS HAD I BEEN ON THE ROAD I COULD VERY WELL HAVE BEEN REAR-ENDED DUE TO MY BRAKES LIGHTS NOT COMING ON. I QUESTION IF FORD WILL EVER TAKE MY WARNING SERIOUSLY SO I FELT OBLIGATED TO PASS THIS INFORMATION ALONG TO AN INDEPENDENT SOURCE. *TR

I WAS DRIVING ON THE FREEWAY WHEN I LOOKED BACK IN MY REAR VIEW MIRROR AND NOTICED SMOKE BILLOWING OUT THE BACK OF MY CAR. I PULLED OVER. MY HUSBAND GOT OUT OF THE CAR AND LOOKED UNDER THE FRONT. I SMELLED FIRE AND HE SAID IT'S ON FIRE. MY HUSBAND SAW A LIQUID DRIPPING FROM THE CAR THAT WAS CLEARLY ON FIRE. I TURNED THE CAR OFF. WE IMMEDIATELY GOT OURSELVES AND OUR 2 YOUNG CHILDREN, AGES 7 AND 5, OUT OF THE CAR. THE FIRE STOPPED ONCE THE CAR WAS OFF. FORTUNATELY, NO ONE WAS INJURED. I WAS TOLD BY THE TOW TRUCK OPERATOR AND THE MECHANIC THAT FIXED THE CAR THAT A TRANSMISSION HOSE WAS SITTING ON THE EXHAUST PIPE, CAUSING A LEAK IN THE HOSE AND THE RESULTING FIRE. I AM ALSO CONCERNED THAT MY CAR MAY BE SUBJECTED TO A RECALL REGARDING A FAULTY CRUISE CONTROL AFTER READING ON THE INTERNET. *TR