2014 FORD EXPLORER Complaints

The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact noticed that the front windshield trim had detached. The contact stated that the full windshield trim had detached. In addition, the detached trim was currently being held in place by duct tape. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving 55 MPH during a rainstorm, the vehicle began to sway left to right independently; the contact decelerated to maintain control of the vehicle. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 145,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 55 MPH, the power steering warning light illuminated. The contact stated that the steering wheel was significantly difficult to steer, causing him to use excessive force to steer the vehicle. The contact pulled to the side of the highway. The contact stated that he turned off and restarted the vehicle; however, the failure persisted. The vehicle was driven to the local dealer, where it was diagnosed that the electric power steering had failed. The contact stated that the dealer cleared the DTC codes; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the rack and pinion and the steering gear needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

Control arm on Ford 2014 explorer are prone to failure, causing vehicle to lose steering. Control arms rub excessively against brake components, also causing failure to both brakes, ABS, and sensors related to wheel speed. Failure is due to the manufacture. Strong action is need to prevent further road accidents if not addressed.

Both middle seat, air bag seat belts stopped working. The buckle will not click to lock on either seat belt. The dashboard shows an airbag light that just stays on. The car has not been hit or been in any accident at all. I understand there is a recall or soon to be a recall on other Ford Explorer 2014 vehicles, where the wiring is faulty for these air bag seat belts. The dealer said mine is not included. It is a safety failure.

My steering wheel is like using manual steering, it is very hard to turn it seems to get stuck in certain positions, easier in another spot when turning, then gets stuck again. It is very hard to turn, no lights on the dashboard, no error codes. This is a huge safety concern if I am driving and can no longer steer my vehicle safely. I see so many other complaining about this problem with 2014, why is there no recall? This is putting people at risk or crashing which could cause fatality! Secondly, my back seat belt doesn't work it will not latch any more, and I have seen so many complaints about that as well, but again Ford will not recall it. So I have a seat in my vehicle that cannot be used by anyone as it is a safety concern if there was an accident.

Power steering has gone out with Power Steering System Failure, Advance Track Failure alerts appearing upon cranking vehicle. Steering wheel locked up. This is an issue with the 2011-2013 and 2015-2017 and covered under warranty but not the 2014. How can it be an issue, not be an issue for a year, and then be an issue again?

Steering has become stiff and not responsive, feels like it catches and then frees up. There are no waring lights or trouble codes to the issue.

The contact owns a 2014 Ford Explorer. The contact stated while his wife was driving 60 MPH, the power steering intermittently became inoperable and, after five minutes, returned to normal operation. The vehicle veered across the lanes of traffic. The failure occurred on several occasions. The vehicle was taken to the local dealer on three separate occasions, but the dealer was unable to duplicate the failure. The dealer reset the codes. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 91,000.

Fumes are leaking into the cabin of the car. Possibly issues with an exhaust leak that is causing nausea and headaches when driving vehicle.