2000 FORD EXPLORER Complaints

DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT IN CASE OF AN EMERGENCY OCCUPANTS WILL BE TRAPPED. *AK

WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND STAYED ON FOR THE REMINDER OF THE TIME THAT VEHICLE WAS RUNNING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

BOTH FRONT ROTORS HAD SEVERE RUST/CORROSION ON THE INNER SURFACE. VEHICLE HAS 56,000 MILES ON IT AND WAS DUE FOR THE FIRST PAD REPLACEMENT. ROTORS REQUIRED REPLACEMENT DUE TO THE DEPTH OF RUST DAMAGE. RUST WAS NOT VISIBLE ON THE OUTSIDE SURFACE. I WAS NOT AWARE OF THE SITUATION OR THE CHANGE IN BRAKING DISTANCES UNTIL THE NEW ROTORS WERE INSTALLED. THE NEW BRAKING CONDITIONS IS NOTICABLY IMPROVED. I HAVE POSSESSION OF BOTH ROTORS AND PADS THAT WERE REPLACED. REPAIR WAS PERFORMED AT A LOCAL FORD DEALERSHIP. THIS VEHICLE HAS BEEN CONTINUALLY DRIVEN AND THE RUST/CORROSION IS NOT TYPICAL BUILDUP FROM A LACK OF OPERATION OF THE VEHICLE.*AK

ON THE 27TH OF MARCH IN 2004, MY 2000 FORD EXPLORER TRANSMISSION WENT OUT IN CHICAGO. THE VEHICLE MALFUNCTIONED WHILE STOPPED AT A STOP LIGHT. THE CAR THEN WOULD NOT MOVE. THE VEHICLE DOES HAVE 59,000 MILES ON IT. WHEN I MOVED THE VEHICLE BACK TO MY HOMETOWN VIA MY OWN HAULING CAPABILITES, THE DEALERSHIP WHERE THE CAR HAS BEEN SERVICED SINCE THE TIME OF PURCHASE, REFUSED TO HELP ME WITH ANY REPAIRS EVEN THOUGH IT HAD BEEN IN THEIR SHOP ONLY FIVE DAYS BEFORE THE TRANSMISSION WENT OUT. WHEN I ASKED THEM WHAT THEY SUGGESTED, THEY INFORMED ME THAT I NEEDED TO CONTACT FORD MYSELF AND START TALKING WITH THEM. AFTER TALKING WITH FORD SEVERAL TIMES I REALIZED TAHT I WAS NO WHERE. THEY REFUSED TO HELP AND DID ABSOLUTELY NOTHING TO MAKE ME SATISFIED. I HAVE RECEIVED NO ASSISTANCE WHATSO EVER FROM THEM. IA M PERSOANLLY AWARE THAT OTHER CAR COMPANIES TAKE CARE OF SITUATIONS LIKE THIS FOR THEIR CONSUMERS. I HOPE THAT BY SUBMITTING THIS, FORD WILL BE REQUIRED TO RECALL A PRODUCT THAT THEY KNOW TO BE DEFECTIVE. *LA

WHILE DRIVING, THE CONSUMER ACTIVATED THE SPEED CONTROL AND THE VEHICLE ACCELERATED, AND THE ENGINE KEPT SURGING. THE DRIVER COULD NOT STOP THE VEHICLE. THE DRIVER EVENTUALLY HAD TO TURN OFF THE IGNITION, AND THE VEHICLE GRADUALLY CAME TO A STOP. *AK RECALL#03V280000 WAS PERFORMED ON THE VEHICLE. *SC

WHILE DRIVING 65 MPH CRUISE CONTROL ENGAGED WITHOUT WARNING, AND VEHICLE ACCELERATED TO A HIGH RATE. CONSUMER SHIFTED TO NEUTRAL TO DECELERATE THE VEHICLE. *AK

THE RIGHT FRONT BRAKE DISC CORRODED AND CRACKED CAUSING MY FRONT BRAKES TO LOCK UP. I HAD TO REPLACE BOTH FRONT BRAKE DICS ROTORS AND BRAKE PADS AND OVERHAUL THE RIGHT FRONT BRAKE CALIPER.*AK

BOTH REAR DOORS WILL NOT OPEN FROM THE INSIDE, EVEN IF THE CHILD PROOF LOCKS ARE OFF.*AK

INTERMITTENTLY AIR BAG LIGHT APPEARED ON THE DASHBOARD WHILE DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACE THE STEERING WHEEL, AND THE SAFETY HARNESS. HOWEVER, PROBLEM STILL OCCURS. *AK

MY SON WAS DRIVING OUR 2000 FORD EXPLORER AND ACCIDENTALLY STRUCK A TELEPHONE POLE NEAR THE CENTER OF THE FRONT BUMPER. NEITHER THE DRIVER SIDE NOR THE PASSENGER SIDE AIR BAG DEPLOYED ON IMPACT.*AK