2014 FORD EXPLORER Complaints
View complaints related to 2014 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 2014 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 FORD EXPLORER- Bauxite, AR
The camera doesn’t work and if it does it shows the picture reversed. It has the right side of the vehicle on the left side of the camera. Checked for updates but there aren’t any. It started working correctly just last week, but then it goes back to saying call dealership or reversed.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Hutto, TX
APIM unit and plastic body components 2014 Explorer, Sync2 v3.10 Symptoms: Malfunction of power window controls, radio controls, rear camera and vent controls. The APIM also controls many other safety functions, such as safety lanes, park assist, backup guides, gps, cruise control, trailer/tow information, and other warnings/features. It is notable that Ford has issued recalls for the APIM due to safety issues in different year Explorer, as well as F150, F250, F350, Escape, Expedition, Fusion and Lincoln models Navigator and MK2 models, to name a few. This has been reported once, I spoke with a Ford representative and he setup an appointment at the dealership that was to setup an appoint for diagnosis before they setup a repair/replacement appointment. An appointment to setup an appointment to setup a diagnosis appointment to setup a repair appointment. Seriously, what is up with that? Finally, plastic window components had to be replaced. Ford issued a recall on these items but it was after we had the repairs completed. They refused reimbursement.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Bauxite, AR
I was driving down the interstate and the piece on the side where it covers the windshield blows off, the passenger side now tries to. When it happened i rolled the window down and held onto it until we could pull over.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Kouts, IN
I was going to leave my work parking lot. After I started the car, a warning light came on stating power assist failure and I was in drive and tried to steer to the right ending up in space in front of mine, barely across the parking line with my front wheels. I thought by pressing the "ok" that it would make the car steer and it wouldn't. With my blue tooth, I called my husband stating he'd have to pick me up as I couldn't steer and I asked him to get on the computer to find out what was wrong. As he told me the complaints of other 2014 ford explorers and the recalls for 2011 to 2013, 2015, and 2016, and as he was talking, I turned off the car and turned it back on and it drove. My husband said it happened to my son 2 weeks prior. I drove it straight to the ford dealer, while my husband told me that it could happen while driving. The rack and pinion and the PSCM power steering modules have been the problem from other fords. The ford report for mine says: A customer states multiple warnings came up on dash and power steering became inop. Please advise. 99 Verified concern. Performed self test. U3000. Pinpoint to internal failure of electronic rack and pinion. replaced retest ok 902C 1 E5BZ*3504*AM gear asy-steering, 99 perform 4 wheel alignment 902 C for $2924.90. It scared me that I drove this unknowingly I could have had a bad accident
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Fresno, CA
The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 35 MPH, the vehicle was vibrating with an abnormal rattling sound coming from the front and the rear of the vehicle. The contact stated no warning light was illuminated. The contact stated that the vibration and rattling were a constant failure and happened at various speeds. Additionally, the contact stated that when he stopped at a traffic light, the vehicle was making a grinding sound while depressing the accelerator pedal. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V692000 (Power Train). The failure mileage was approximately 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 FORD EXPLORER- El Paso, TX
While driving about 55 MPH, the left side windshield trim flew off the windshield. Thankfully no one was close behind that could have been hit by the trim. No warning, no indication that it was loose.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Kyle, TX
1.Failed Electric Power Assist System 2.Safety risk wild backing up from parking slot at Lowel's 3.Problem confirm at Truck City Ford service department technician 4.Failed components inspected and confirmed at actual road test by Ford Service Technician 5.Warning lite message on dash at time of Failure Only, no advance warning notification Truck City Ford :512-312-0800 15301 South IH35 Buda, TX 78610
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Barnhart, MO
I own a 2014 Ford Explorer. When driving home on November 4th the engine coolant light came on and there was white smoke coming from under the hood and the coolant was leaking under the vehicle. I had the vehicle towed to my local mechanic who said that the water pump needs to be replaced. He does not do this type of work so I'm unsure if there is additional damage since he stopped his inspection there. I have to have it towed to another place. I'm seeing this same issue with many vehicles with the same make/model and felt it should be reported. I did contact Ford and made a complaint.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Beaumont, TX
On the freeway, the Windshield rubber trim came loose from its cover started flapping on the window and top of car and then torn off by wind shear. It flew in the air behind the car and could cause the vehicles behind us to swerve or it could actually hit one of the others cars. Our car was recently inspected. This had no warning.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- Port Vue, PA
The contact owns a 2014 Ford Explorer. The contact stated while driving 35 MPH, the accelerator pedal was depressed, and the vehicle hesitated. The contact stated that the failure had been reoccurring for approximately six months. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. There was no warning light illuminated and the mechanic was unable to retrieve a fault code. The vehicle was then taken to the dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The manufacturer informed the contact that the warranty on the vehicle had expired. The failure mileage was approximately 88,000. The VIN was unavailable.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE