2002 FORD EXPLORER Complaints
View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 FORD EXPLORER- PEMBROKE PINES , FL
THE FACTORY ALARM WILL GO OFF RANDOMLY DURING THE NIGHT. HAVE NOT BEEN ABLE TO GET THIS ISSUE WORKED OUT WITH FORD. WE HAVE TRIED SEVERAL TIMES TO GET IT RESOLVED AND EACH TIME IT IS FIXED, THE ISSUE RETURNS WITHIN A FEW WEEKS. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- GLENS FALLS, NY
SHIFTER BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE,CANNOT SHIFT VEHICLE. I READ ONLINE THERE ARE NUMEROUS PEOPLE THAT HAVE HAD THE SAME PROBLEM ,THEY WERE ALL WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM. HAS THERE? *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- SPRING VALLEY, NY
TL* THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT STATED THAT AT ENGINE STARTUP, THE GEAR SHIFTER DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO SHIFT INTO GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- CHANNAHON, IL
NONE OF THE WINDOWS WILL WORK, THEY WERE OPERATING PROPERLY AND JUST QUIT. THIS VEHICLE IS UNSAFE TO DRIVE, IN AN EMERGENCY, (SUCH AS A CRASH). THE OCCUPANTS OF THE VEHICLE COULD BECOME TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPERATE. IF A FIRE OCCURRED THE RESULTS COULD BE TRAGIC. FORD IS AWARE OF THIS PROBLEM ALONG WITH SEVERAL OTHER PROBLEMS ON THIS VEHICLE. YET THEY CHOOSE NOT TO REPAIR OR REPLACE ANY OF THE KNOWN DEFECTIVE COMPONENTS. MY VEHICLE HAS A LOT OF MILES ON IT, BUT THIS PROBLEM ALONG WITH OTHER PROBLEMS ON THIS VEHICLE HAPPENS ON LOWER MILEAGE VEHICLES ALSO. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- AURORA, CO
THE VEHICLE BEGAN TO SHIFT ODDLY FROM SECOND TO THIRD. THE OVERDRIVE OFF LIGHT BEGAN BLINKING. SHIFTING THEN BEGAN TO BE ROUGH. I PROMPTLY TOOK IT TO MY MECHANIC WHO FOUND IT NECESSARY TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT. SECOND GEAR CASING HAD FAILED. *TR
Source: NHTSA WEB SITE -
-
2002 FORD EXPLORER- LOGANVILLE , GA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE GEAR SHIFTER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 FORD EXPLORER- WALDORF, MD
ASIDE FROM CONTINUING TRANSMISSION PROBLEMS, THE HATCH OF THIS FORD EXPLORER WAS RECALLED SOME YEARS AGO. HOWEVER, THE AREA BELOW THE WINDOW OF THE HATCH ON MANY EXPLORERS MADE IN OR AROUND 2002, HAS BEGUN TO CRACK AND EXTEND TO THE EDGE OF THE HATCH AREA. WHEN CLOSED, THIS CAN BE A HAZARD THAT LEADS TO FURTHER CRACKING, WHICH CAN FURTHER LEAD TO MORE CRACKING AND THEN BREAKING OF THE AREA. THIS CAN LEND ITSELF TO MATERIAL PROJECTING INTO SOMEONE'S EYE OR PROJECTING INTO A PART OF THE BODY THAT REQUIRES SURGICAL REMOVAL. PLEASE RECALL OR ISSUE A WARNING. FORD HAS BEEN CONTACTED VIA THEIR 1-800 NUMBER AND THIS CONCERN WAS DOCUMENTED. PLEASE RECALL... *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER SPORT TRAC- GAINESVILLE, FL
I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- WESTFIELD, MA
FORD HAS INFORMED DEALERS THAT THERE IS A PROBLEMS WITH THE AIR BAGS ON 2002 FORD EXPLORERS. IF YOU MOVE THE SEAT TOO MUCH IT DISCONNECTS WITH THE AIR BAG. ALL FORD DEALERS ARE AWARE OF THE PROBLEM, BUT FORD IS NOT WILLING TO ISSUE RECALL. SERIOUS SAFETY ISSUE THAT SHOULD REQUIRE ACTION. IT WOULD BE A SIMPLE FIX OF THE PRETENSIONER LOCATED UNDER THE SEATS. *TR
Source: NHTSA WEB SITE -
2002 FORD EXPLORER- WATERBURY, CT
I WAS ON THE HIGHWAY DOING 65 AS POSTED, I STARTED TO FEEL SHAKING FROM THE TIRES AND IT GOT TO THE POINT I COULDN'T CONTROL THE VEHICLE, LUCKY I WAS ABLE TO GET OFF THE SIDE OF THE HIGHWAY AND CALL AAA FOR A TOW, A STATE POLICE OFFICER PULLED BEHIND ME AND SAID LET ME GUESS HUB BEARING. THE POLICE DEPT ALSO HAS THE SAME PROBLEM. THIS IS MY 8TH REPAIR I AM DOING AND NEXT WEEK I AM DOING THE OPPOSITE SIDE. IT IS COSTING ME 600.00 DOLLARS FOR EVERY SIDE I AM DOING. I MADE A COMPLAINT TO FORD COMPANY AND THEY TOLD ME THERE IS NO RECALL. THEN WHY IS MY MECHANIC TELLING ME HE GETS NUMEROUS REPAIR JOBS ON THE SAME VEHICLES. PLUS I SPOKE TO A CO WORKER THAT HAS THE SAME YEAR AND VEHICLE DOING THE SAME THING. WHEN IS SOMETHING GOING TO GET DONE. OR IS THE COMPANY GOING TO WAIT TILL SOMEONE GETS KILLED. BBB AND BLUMINTHAU WAS TOLD ABOUT AND STILL NO RESPONSE FROM NO BODY. *TR
Source: NHTSA WEB SITE