2011 FORD EXPLORER Complaints
View complaints related to 2011 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2011 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD EXPLORER- CEIBA, PR
THE TRUCK WAS DRIVING SMOOTHLY AND I TURNED IT OFF, TEN MINUTES LATER THE TRUCK POWER STEERING WAS RIDICULOUSLY THOUGH I COULD BARELY DRIVE BACK HOME,STILL CAN'T USED THE TRUCK,CALLED THE DEALERSHIP AND TOLD ME THAT THIS TRUCK DOES HAS A ELECTRICAL POWER STEERING RECALL BUT THE MILEAGE WAS OVER 1000 MILES OF THE MILES THATS IN THE RECALL SYSTEM, COULDN'T IMAGINE IF THAT SITUATION HAPPENED WHILE I WAS ON THE HIGHWAY IT WOULD'VE OCCURRED AN ACCIDENT I DONT THINK ITS FAIR THAT THIS MODELS HAVE A RECALL AND THE DEALERSHIP ARE NOT DOING NOTHING ABOUT IT, I REALLY NEED SOME HELP I HAVE KIDS AND I CANNOT ENDANGER THEM BY THIS MISTAKE THE FABRICATORS DONE.
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- RED LION, PA
ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I FEEL THAT THE SPLITTING OF MY TIRES ARE A SAFETY HAZARD DUE TO MANUFACTURING DEFECTS. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES, AS WELL AS ALL OF THE OTHER SIZES OF THIS MODEL TIRE MADE BY COOPER, ADDED TO SAFETY RECALL TIRE LIST.
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- RED LION, PA
ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL SIZES THAT ARE MANUFACTURED.
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- RED LION, PA
ON FEBRUARY 14, 2021 WHILE CHECKING TIRE PRESSURES OF MY 4 COOPER ADVENTURER H/T CUV 245/60R18 TIRES. I NOTICED NUMEROUS SPLITTING OF THE LOWER SIDEWALL, AROUND THE BEADS OF ALL 4 TIRES. THIS IS NOT NORMAL DRY ROT / CRACKING OF THE LOWER SIDEWALL. THE SPLITTING OF THE SIDEWALLS HAVE GAPS FROM 1/16TH TO 1/8TH OF AN INCH WIDE. THE GAPS ARE 2 - 3/32NDS OF AN INCH DEEP. THE DOT #'S OF ALL 4 TIRES ARE UP83 1HT 4117. THE TIRES WERE INSTALLED AROUND THE BEGINNING OF 2018. THE TIRES HAVE APPROX. 25K MILES ON THEM. COOPER TIRES / PEP BOYS HAVE A 65K WARRANTY ON THESE TIRES. THERE IS APPROX. 7 - 9/32NDS OF THREAD LEFT ON ALL 4 TIRES. JUNE 5, 2019 COOPER TIRES ISSUED A SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 235/65R18. FEBRUARY 26, 2021 COOPER TIRES HAS ISSUED YET ANOTHER SAFETY RECALL ON THIS EXACT MODEL TIRE BUT IN A DIFFERENT SIZE. THE TIRE SIZE IN THIS RECALL IS 275/65R18. BOTH, JUNE 5, 2019 AND FEBRUARY 26, 2021 RECALLS OF THE COOPER ADVENTURER H/T CUV TIRES WERE ISSUED DUE TO MANUFACTURING DEFECTS OF THE LOWER SIDEWALL. THE 4 COOPER ADVENTURER H/T CUV 245/60R18 INSTALLED ON MY VEHICLE HAVE VERY SIMILAR LOWER SIDEWALL DEFECTS, AS BOTH OF THE ISSUED RECALLS FOR THIS EXACT SAME TIRE MODEL. I WOULD LIKE TO HAVE MY 245/60R18 COOPER ADVENTURER H/T CUV TIRES ADDED TO THE SAFETY RECALL TIRE LIST. THIS MODEL TIRE SHOULD BE UNDER REVIEW FOR ALL MANUFACTURED SIZES.
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- KINGSVILLE, MO
DRIVING AT 35 MPH THE CAR LOST ALL POWER AND JUST STOPPED. THE ENGINE SHUT OFF. NO WARNING LIGHTS OR ALARMS WENT OFF BEFOREHAND. ONCE THE CAR STOPPED, THE ENGINE LIGHT CAME ON AND AN ALARM SOUNDED. WE CALLED A TOW TRUCK AND HAD IT TOWED TO FORD. THEY CALLED THIS MORNING AND SAID THE WATER PUMP WENT OUT CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ENGINE HAS TO BE REPLACED. THEY QUOTED $8,000.00. 8 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, MY POWER STEERING WENT OUT WITHOUT WARNING. I LOST ALL POWER STEERING AND THEN THE POWER STEERING ALARM CAME ON. TOOK IT TO FORD AND HAD THE POWER STEERING REPLACED AT A COST OF $1800.00. THEN, LESS THEN 2 WEEKS LATER WHILE DRIVING AT 40 MPH, THE POWER STEERING WENT OUT AGAIN. AND AGAIN, NO WARNING LIGHTS UNTIL THE POWER STEERING WEN OUT. FORD SAID IT WAS BECAUSE MY TIRES HAD LOW TREAD AND I NEEDED TO REPLACE MY FRONT TIRES, WHICH WE HAD THEM DO. 8 MONTHS AGO, THE TRANSFER CASE WENT OUT AND HAD TO BE REPLACED.
Source: NHTSA WEB SITE -
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2011 FORD EXPLORER- PORTSMOUTH, VA
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO MOVE. THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD EXPLORER- CRESTWOOD, KY
POWER STEERING QUIT WORKING AS I WAS DRIVING LUCKILY NO ONE WAS INJURED CALLED FORD JUST OUT OF RECALL WINDOW RECALL 15N01 CAR CLEARLY UNDER MILEAGE SINCE CAR HAS 80000 RECALL IS WITHIN 150000MILES BUT RECALL ENDED 1/16/2021 CAR IS STILL DEFECTIVE I WAS NOT NOTIFIED OF RECALL WHEN I PURCHASED CAR
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- WASHINGTON COURT HOUSE, OH
POWER STEERING ASSIST FAULT CODE IS PRESENT AND STEERING IS ALMOST IMPOSSIBLE. THIS IS ALREADY RECALL 14S06 HOWEVER MY 2011 FORD EXPLORER ISN'T INCLUDED.
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- TITUSVILLE, FL
DRIVING DOWN THE ROAD AND POWERSTEERING GETS HARD TO TURN AND SAY POWER STEERING ASSIST FAULT IT HAS HAPPENED A NUMBER OF TIMES
Source: NHTSA WEB SITE -
2011 FORD EXPLORER- NEWARK, NJ
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER STOPPING AND RESTARTING THE VEHICLE, THE MESSAGE SERVICE STEERING NOW WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE