2003 FORD EXPLORER Complaints

I HAVE A 2003 FORD EXPLORER AND RECENTLY THE CHECK FUEL CAP LIGHT WENT ON, I HAVE CHANGE THE CAP 3 TIMES, RESET THE COMPUTER, CHECK THE CHARCOAL CANISTER, THE FUEL LINES AND ALL THE RECOMMENDATIONS ON THE USERS MANUAL BUT NOTHING SEEMS TO WORK, NOW THE SERVICE ENGINE SOON LIGHT ALSO WENT ON, I CHECKED ONLINE AND THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM... NO SOLUTION FROM THE DEALER OR ONLINE YET. *TR

IT STARTED WITH HUMMING VIBRATING NOISE IN THE FRONT END LEFT TIRE ENDING WITH FRONT WHEEL BEARING FAILURE AND SMALL FIRE TO THE WHEEL BEARING RUBBER BOOT AND HARD PULLING TO THE LEFT TOO DANGEROUS TO DRIVE THIS IS A MAJOR MECHANICAL FAILURE AFTER INSPECTING I FOUNT THAT ONLY THE ONE NUT WAS HOLDING TIRE ON. *TR

I SENT A LETTER OF COMPLAINT TO FORD REGARDING MY SITUATION WITH MY TRANSMISSION FAILING ON ME AND THE LOCAL FORD DEALER CHARGING ME $4,300 SINCE MY CAR IS NO LONGER UNDER WARRANTY. I TRULY HOPE THAT FORD GETS THEIR ACT TOGETHER AND ADDRESSES THIS ISSUES AS I'M SEEING MORE AND MORE COMPLAINTS POP-UP EVERYWHERE REGARDING THIS. POOR EXCUSE!!! DEAR VALUED CUSTOMER, THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER INQUIRING FOR ANY RECALLS ON YOUR 2003 FORD EXPLORER. I SINCERELY UNDERSTAND THE FRUSTRATION THAT THIS TRANSMISSION CONCERN ON YOUR VEHICLE HAS BROUGHT YOU. PLEASE BE INFORMED THAT FORD MOTOR COMPANY IS WORKING WITH THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALERSHIP FEEDBACK. IF A CONCERN IS NOTED, A RECALL IS CONDUCTED TO REMEDY A SAFETY OR EMISSIONS CONCERN IN THE INTEREST OF CUSTOMER SATISFACTION AND ENVIRONMENTAL RESPONSIBILITY. THUS, I HAVE REVIEWED IF ANY AVAILABLE COVERAGES OR PROGRAMS MAY PROVIDE ASSISTANCE TOWARDS YOUR VEHICLE REPAIR. AFTER EXTENSIVELY REVIEWING YOUR SITUATION, I REGRET TO INFORM YOU THAT THERE ARE NO RECALLS, WARRANTIES OR OTHER COVERAGES AVAILABLE THAT MAY COVER THE REPAIR ON YOUR VEHICLE. WHILE THIS IS SO, I WOULD LIKE TO THANK YOU FOR TAKING THE TIME TO BRING YOUR CONCERN INTO OUR ATTENTION AS THIS IS DEFINITELY SOMETHING WE CAN BUILD ON. IF A PROGRAM IS ANNOUNCED ON A SPECIFIC COMPONENT AND/OR FOR THE TRANSMISSION CONCERN ON YOUR VEHICLE, FORD WILL NOTIFY YOU BY MAIL. I APPRECIATE THE FACT THAT YOU ARE A LOYAL FORD CUSTOMER AND HOPE THAT WE MIGHT HAVE THE OPPORTUNITY IN THE FUTURE TO ASSIST YOU WITH A MORE FAVORABLE RESOLUTION TO KEEP YOUR CONFIDENCE IN OUR PRODUCTS AND SERVICES. IF YOU HAVE ANY OTHER INQUIRIES AND/OR CONCERNS THAT NEED TO BE ADDRESSED, PLEASE FEEL FREE TO CONTACT US AND WE WILL BE HAPPY TO ASSIST A VALUED CUSTOMER LIKE YOURSELF. SINCERELY, CUSTOMER RELATIONSHIP CENTER *TR

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE REAR LIFT GATE THAT EXTENDED ACROSS. THERE WERE ALSO THREE OTHER SMALLER CRACKS. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT STATED THAT THE REAR WINDOW LOOKED AS IF IT WOULD EXPLODE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 83,000.

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH WHEN THE RPMS INCREASED UP TO 405 AND THE OVER DRIVE LIGHT ILLUMINATED AS WELL. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE VEHICLE IT RECURRED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THE BANDS IN THE TRANSMISSION ARE SHOT AND WILL HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62000 AND THE CURRENT MILEAGE WAS 62010.

TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY LOST POWER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A TRANSMISSION SPECIALIST WHO STATED THAT THE GEAR SOLENOID NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.

THE BACK HATCH CRACKED ON MY 2003 FORD EXPLORER. I HEAR THIS IS A COMMON PROBLEM WITH THIS SUV. *TR

MY 2003 FORD EXPLORER HAS ONLY 70,000 MILES ON IT AND THREE OUT OF THE FOUR WHEEL BEARINGS HAVE HAD TO BE REPLACED, AT A TOTAL COST OF OVER $1,100. THE MECHANIC TOLD ME THAT THIS COULD CAUSE A DANGEROUS SITUATION SUCH AS ABNORMAL TIRE WEAR OR THE WHEEL COMING OFF DURING DRIVING. THIS POTENTIALLY UNSAFE SITUATION WARRANTS A RECALL BY FORD. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A CRACK IN THE PANEL ATTACHED TO THE GLASS OF THE REAR LIFTGAGE. THE CRACK WAS SMALL AT FIRST BUT BECAME LARGER OVER TIME. THE VEHICLE HAD NOT BEEN TAKEN TO BE INSPECTED FOR THE PROBLEM. ALSO, THE HEATED STOPPED BLOWING HEAT AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLEND DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 46,000.

IN TRYING TO DETERMINE WHERE A NEW RATTLE WAS COMING I HEARD ON THE WAY HOME, I NOTICED THE REAR GATE GLASS HINGE HAD BROKEN OR BECAME DISLODGED. WHEN TRYING TO SECURE IT TO TAKE IT TO THE DEALERSHIP FOR REPAIR, THE GLASS SLIPPED AND CUT DEEP GASHES INTO THE BODY. I HAD JUST RETURNED HOME AND HAD IT FALLEN OFF ON THE HIGHWAY IT GOOD HAVE CAUSED AN ACCIDENT. THE DEALERSHIP ATTRIBUTED IT TO WEAR AND TEAR EVEN THOUGH I HAD PREVIOUSLY ONLY OPENED THE GLASS LIFT GATE TWICE DURING THE LIFE OF THE CAR. I WAS CHARGED A FEE JUST TO REPLACE THE HINGE. I DID NOT GET HE BODY WORK REPAIRED. THERE WERE RECALLS FOR THIS PROBLEM ON OTHER EXPLORER'S MADE DURING THE SAME PERIOD MINE WAS MADE, BUT I WAS TOLD MY VIN WAS NOT INVOLVED IN THE RECALL. (FORD RECALL NO. 04S20 AND A CAMPAIGN NUMBER 04V442000 AND SAFETY REPORT #10266375 AND #10266836). *TR