2018 FORD EXPLORER Complaints

A-pillar passenger side window trim came loose, would not pop back in, and broke off while driving down the highway.

The windshield trim molding on both sides of my vehicle, at different times, became unattached, broke and flew off while traveling at 70 mph, causing damage to my vehicle, while jeopardizing the safety and well-being of other vehicles behind or around me on the road. The safety of others are at risk if this piece hit them, especially on a Motocycle. The Ford Motor Company does not offer a recall and the cost for the dealership to replace and reattach is $800-900. I have tried using cement glue to reattach, and it has also broken loose and flew off from that. These pieces are projectiles and could fatally harm someone and do damage to another vehicle. These pieces need to be recalled and replaced at no charge to the consumer.

I Drove Explorer directly to Mayo Clinic in MN shorty after the purchase. It would smell like sulpher at times, gasoline, exhaust and I was getting very poor fuel economy. Averaging 17-2. I got extremely sick and confused and had severe headaches and nausea, vertigo, congnitive impairments, burning eyes and all I wanted to do was sleep. I felt fluish and I got confused while going to Mayo for testing. Well, I didn’t make it to my appointment, I couldn’t even figure out how to book a hotel or get cash. I ended up lifeless and chose to stay in the Explorer overnight due to the severe fatigue and confusion. I slept in an open air parking garage and had an electric throw and would start the vehicle occasionally to get warm. Well I ended up so sick and mentally confused and cognitively exhausted my sister called the police to let them know something was wrong with me. I ended up in the hospital for a week. I felt like normal during my days in the hospital, I actually thought that I had been sick from the off gassing of the Explorer, but I couldn’t get away from the smells. I have MCS. After I was released I continued to drive down to Jacksonville Florida for my 3 week outpatient appointment. I was getting terrible fuel economy but I didn’t realize it until I was getting 12 miles a gallon and eventually it went as low as 5 miles per gallon. I was so sick from the odors I didn’t realize how much gas I was going through since I left CO. The Ford at that time in April 2019 had 5,000 miles on it and I was told the reason my fuel economy was so poor along with only getting 5-10 miles per gallon and the frightening smells and sickness were caused by the new emission set up and they refused to listen to my story and symptoms and charged me 500.00 to fix what looked to have been poorly installed. I now have a TBI and severe cognitive and an MRI that shows evidence of Carbon Monoxide Poisoning and things only got worse from there. Thank you.

The contact owns a 2018 Ford Explorer. The contact stated that the liftgate failed to open. A message indicating a liftgate failure was displayed. The vehicle was taken to a used car dealer, where the liftgate fuse was replaced twice in one year; however, the failure persisted. The Ford dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 25,000.

The passenger side windshield panel flew off while driving 70 mph on the highway. There is now a rattling sound when I drive over 30 mph. There were no warning signs, only a loud crack. This could have been very dangerous if someone had been next to or behind the vehicle.

The contact owns a 2018 Ford Explorer. The contact stated that coolant was leaking from the engine and the temperature gauge indicated that the engine was hot. The vehicle was taken to an independent mechanic and the water pump was replaced; however, the contact stated that the failure recurred. The vehicle was taken to a dealer and the contact was informed that the water pump had failed again. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The vehicle was not repaired and remained at the dealer. The failure mileage was 81,135.

The vehicle had a premature water pump failure that leaked antifreeze into the engine compartment and caused the engine to seize up while traveling at a higher rate of speed.

Have had the vehicle for less than a year have had nothing but lil problems but recently have gotten a cranking noise, transmission / coolant leaking under the vehicle. Also have water leaking from the exhaust line when car is in park. Driving back from work early in the morning a sounded like a big pop not sure what it have may been took it to the mechanic ass well twice an got it diagnosed an they’re response was they couldn’t find the problem. The area I’ve seen an heard the clunking the most would be under the vehicle at the center by the catalyst converter. Transmission jerks as well I’ve had this vehicle for 8 months a don’t seem to be what a vehicle should be doing.

Dealer refuses to repair vehicle without issues being present. States They will only fix it once the problem has arisen.

Windshield allows wind noise to come through. components loose scare it might fly off