1997 FORD EXPLORER Complaints

THE CONSUMER STATES THAT BOTH FRONT AXLES FAILED IN THE SAME WAY: THE RUBBER SLEEVE SPLIT ALLOWING GREASE TO COME OUT CAUSING THE MOVING METAL PARTS TO DISINTEGRATE. THE CONSUMER DOESN'T DRIVE OVER ROUGH TERRAIN, ALTHOUGH I WOULD EXPECT AN ALL WHEEL DROVE TO BE ABLE TO DO SO W/OUT DAMAGE TO THE AXLES. THE CONSUMER'S MECHANIC HAS REPLACED THE AXLES ON THREE EXPLORERS IN TWO MONTHS IN AN AREA WITH A SMALL POPULATION SEEMS MORE THAN COINCIDENCE. *SCC

DRIVERS DOOR LOCK NOT WORKING PROPERLY, GASKET CYLINDER FRONT COVER, TORQUE CONVERTER SHUDDER, CATALYTIC CONVERTER, RT BANK EXHAUST MANIFOLD; THESE PROBLEMS HAVE BEEN CORRECTED, BUT NEW ONES MOUNT EVERY WEEK. NOW THERE IS A PROBLEM WITH THE STEERING, BEING CHECKED TOMORROW. *AK

BRACKET ATTACHED TO FIRWALL BY THREE SMALL RIVETS. RIVETS BROKE LOOSE, PEDAL BECAME INOPERATIONAL WHILE DRIVING. *AK

ALLDATA.COM AND OTHER SITES SHOW A SAFETY RECALL FOR THIS VEHICLE YEAR/MODEL FOR THE FRONT SWAY BAR. HOWEVER, UPON NUMEROUS REQUESTS TO THE SERVICE DEPT. AT SAID DEALER, THEY SAY IT DOESN'T AFFECT OUR PARTICULAR VEHICLE. BUT, OUR VEHICLE'S SWAY BAR HAS BEEN MAKING A POPPING/SQUEEKING NOISE ALMOST SINCE IT WAS PURCHASED. WE WANT FORD TO COVER THE REPLACEMENT, BEFORE A SERIOUS ACCIDENT OCCURS. *AK

WHILE BACKING OUT OF OUR YARD , THE ENGINE JUST STOPPED WORKING. HAD IT TOWED TO A LOCAL AUTOMOTIVE REPAIR SERVICE. WAS TOLD THAT THE CRANKSHAFT WAS SHEARED OFF . FORD MOTOR CO. WILL NOT ADMIT ANY EQUIPMENT FAULT, LEAVING ME WITH A $4200.00 PRICE TAG TO GET IT FIXED.. I HAVE BEEN TOLD THAT CRANKSHAFTS DO NOT JUST SHEAR OR BREAK OFF BY OTHER MECHANICS THAT I HAVE TALKED TO. LOOKING AT YOUR SITE HAS SHOWN ME THAT THIS IS NOT JUST AN ISOLATED CASE AND IT SHOULD BE LOOKED INTO BY FORD. I AM THANKFUL THAT THIS DIDN'T HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS WHICH COULD HAVE CAUSED INJURY.THANK YOU.*AK

UPON PURCHASE OF VEHICLE, THERE WERE FIRESTONE WILDERNESS AT TIRES (NO OTHER SPECIFIC TIRE INFORMATION MENTIONED) THAT WERE ORIGINAL EQUIPMENT ON VEHICLE, CONSUMER REPLACED WITH 4 NEW TIRES, HOWEVER, AFTER REPLACEMENT, FIRESTONE WILDERNESS AT TIRES WERE RECALLED, CONUMER SUBMITTED REFUND FORM, BUT WAS DENIED REIMBURSEMENT. *TT

CONSUMER STATES THAT THERE IS A SIGNIFICANT SAFETY HAZARD WITH THIS VEHICLE. THE VEHICLE IS EXPERIENCING REVVING AND STALLING. CONSUMER FEELS THAT THE VEHICLE IS UNABLE TO BE CORRECTED. THE PROBLEM HAS BEEN ABLE TO BE FIXED TEMPORARILY TO REDUCE THE SEVERITY OF THE PROBLEM, EVEN IN CONSULTATION WITH FORD MOTOR COMPANY ENGINEERS. CONSUMER HAS CONTINUED TO EXPERIENCE SEVERAL UNEXPECTED SURGES IN THE ENGINE REVS IN DIFFERENT SITUATIONS. *SCC

ENGINE ACCELERATED DURING BRAKING TO A STOP. UNABLE TO STOP VEHICLE WITH BRAKES.

CONSUMER STATED AS HE LEANED BACK IN THE DRIVERS SEAT, THE BACK OF THE SEAT FELL ONTO THE REAR SEAT, CONSUMER WAS NOT ABLE TO GET THE SEAT BACK UP BY USING THE SEAT HANDLE, VEHICLE WAS TAKEN INTO THE DEALERSHIP AND CONSUMER WAS INFORMED THAT THE LATCH HOLDING THE SEAT BACK IN PLACE HAD LET GO AND HAD TO BE REPLACED.*JB

VEHICLE WAS TAKEN TO DEALERSHIP DUE TO NOISE COMING FROM FRONT END. DEALER DETERMINED THAT FRONT DIFFERENTIAL WAS BROKEN AND HAD TO BE REPLACED.*AK