1998 FORD EXPLORER Complaints

WHILE DRIVING DOWN THE ROAD, I HEARD A SNAP AND A POP LIKE A FANBELT BROKE. I LOST ALL POWER. THIS INCLUDES POWER STEERING AND AIR CONDITIONING. I DRIVING AROUND A CURVE, ON AN INCLINE, AND TO PULL OVER I WAS ON A SLOPE DOWNHILL. I HAVE SINCE BEEN INFORMED THAT THIS PROBLEM IS NOT UNCOMMON WITH THE MOTOR THAT IS IN MY CAR. THE CRANKSHAFT BROKE IN MY CAR. IF THIS IS A COMMON PROBLEM WHY HAS THERE NOT BEEN A RECALL?

THE CONSUMER RECEIVED RECALL # 03V281000 CONCERNING THE HIGH BACK SEATS. THE LEVER TO RECLINE THE SEATS BROKE OFF BEFORE RECEIVING THIS RECALL NOTICE. ACCORDING TO THE DEALER, THE LEVER WAS NOT INCLUDED IN THE RECALL REPAIR INSTRUCTIONS. *AK. *JB

THE BOLT OF MY DRIVERS SEAT BROKE ON MY WAY FORM VACATION IN NAVADA, ALMOST CAUSING AN ACCIDENT. I FELL INTO THE BACK SEAT TRYING TO MAINTAIN MY BALANCE I GRABBED THE ARM REST WHICH BROKE, AND THE BOTTOM FRAME BROKE ALSO. I TOOK MY CAR TO SOUTHBAY FORD IN TORRANCE CA. TO MAKE THE" RECALL ' REPAIRS BUT THEY REFUSED TO FIX OR REPAIR MY SEAT. STATING, THE BROKEN SEAT WAS NOT PART OF THE RECALL. I ONFORMED THE SERVICE REP., THAT THE DAMAGE WAS DUE TO THE SEAT DROPPING BACKWARD. I CALLED THE NUMBER PROVIDED ON THE RECALL NOTICE AND MADE A COMPLAINT BUT WAS TOLD THE DEALERSHIP HAD MADE A FINAL DECISION. ALL I COULD DO WAS TO BUY ANOTHER SEAT AND WAIT TO SEE IF ANOTHER "RECALL" COMES OUT AND TO TRY TO GET REINBURSTED . I HAD MY FAMILY IN MY SUV WITH ME WHEN THIS BOLT BROKE AND WE ALL COULD HAVE BEEN KILLED IF TRAFFIC WOULD HAVE BEEN HEAVIER. ALSO I USE MY VEHICLE DAILY ON MY JOB AS A MILEAGE VEHICLE , HAVING IT PROPPED UP SO I CAN DRIVE IS AN HAZARD IN ITSELF. THIS VEHICLE IS THE FOURTH NEW FORD PRODUCT I HAVE PURCHASE, AND THE ONLY TIME I HAVE EVER HAD A PROBLEM WILL MAKE THIS THE LAST ONE FOR ME

THE CONSUMERS WERE NEVER NOTIFIED OF THREE RECALLS THAT APPLIED TO THEIR VEHICLE UNTIL THE DEFECT OCCURRED. THE DEALERSHIP REFUSED TO HONOR THE RECALLS THEM BECAUSE THE CAMPAIGNS HAD ENDED. THE RECALL NUMBERS ARE: 99 V 164 000, 98 V 060 000, AND 00 V 422 000. *NLM

WHEN THE CONSUMER ATTEMPTED TO UNLOCK THE DRIVER SIDE DOOR BUT IT FAILED TO OPEN FROM THE INSIDE ALTHOUGH THE DOOR LOCKS WERE IN THE UNLOCKED POSITION. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM

I HAVE A 1998 EXPLORER SPORT SUV. I AM HAVING TROUBLE WITH THE AUTOMATIC LOCKS NOT OPENING AND LOCKING ME INSIDE THE VEHICLE. I HAVE TO PUSH THE AUTOMATIC LOCK BUTTON SIX OR SEVEN TIMES TO GET IT TO WORK. THE HANDLE ON THE DOOR WON'T EVEN OPEN IT.

WHEN APPLYING ABS BRAKES, THEY WOULD FAIL. HAD TAKEN VEHICLE TO DEALERSHIP, AND MECHANIC COULD NOT DETERMINE CAUSE OF FAILURE.*AK

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ACCELERATOR PEDAL. EVERY TIME HE TRIED TO STEP ON THE PEDAL IT GOT STUCK TO THE FLOOR. MANUFACTURER WAS CONTACTED, AND STATED THAT THIS VEHICLE WAS NOT RECALLED, AND DID NOT HAVE ANY WARRANTY.*AK

WHILE DRIVING AT ANY SPEED THERE WAS HEAVY REAR VIBRATION. DEALER AND MANUFACTURER HAD TO THIS POINT REFUSED TO ACKNOWLEDGE THAT THERE WAS ANYTHING WRONG WITH THE VEHICLE.*AK

1998 FORD EXPLORER, WE HAVE HAD PROBLEMS AT DIFFERENT TIMES GETTING THE DRIVER SIDE DOOR TO OPEN AFTER THE CAR HAD BEEN UNLOCKED. THIS HAPPENED SEVERAL TIMES. THIS MIGHT BECOME A PROBLEM IF CONSUMER WAS TRYING TO GET OUT FROM THE VEHICLE IN CASE OF AN EMERGENCY. *AK