2002 FORD EXPLORER Complaints

THE TRANSMISSION STARTED TO SLIP IN MAY OF 2011. I HAD THE TRANSMISSION SERVICED AND IT DID NOT CORRECT THE PROBLEM. I AM UNABLE TO CHECK THE TRANSMISSION FLUID AS IT IS A SEALED UNIT NO DIP STICK. WE DROVE THE VEHICLE UNTIL IT NO LONGER MOVES. THE COST TO REPLACE THE TRANSMISSION IS 2800.00 PLUS... THERE WAS NO REASON WHY THIS SHOULD HAVE HAPPENED. *TT

TRANSMISSION (5R55) SOLENOID PACK AND SERVO BOTH WENT OUT AT SAME TIME SERVO IS TERRIBLE DESIGN. THERE SHOULD BE A RECALL FROM FORD ON THESE PROBLEMS ON THIS TRANSMISSION. *TT

WHEN SHIFTING INTO PARK THE SHIFT LINKAGE COUPLER SNAPPED AND THE SHIFTER CAME OFF IN MY HAND. UPON INSPECTION THE COUPLER IS A CHEAP RESIN AND SHOULD NOT SNAP WITH NORMAL WEAR USAGE. THIS IS A LINK TO A FORUM WITH 129 COMPLAINTS OF SIMILAR ISSUES. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_PRNDL_FELL_OFF.SHTML. *TR

PURCHASED THIS VEHICLE TODAY AND ON WAY HOME THE TRANSMISSION "OD OFF" LIGHT STARTED FLASHING. RESEARCH SHOWS THIS IS A MAJOR COMMON PROBLEM WITH A FAILED TRANSMISSION IN THIS MODEL. I AM ON SOCIAL SECURITY DISABILITY AND CANNOT AFFORD THE $3,000 PLUS TO FIX. *TR

WHILE SHIFTING FROM DRIVE INTO PARK, THE GEAR SHIFT BROKE OFF IN MY HAND AND WAS STUCK IN REVERSE. I HAD TO HAVE MY CAR TOWED AS WE COULDN'T GET THE CAR TO GO INTO PARK. *KB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR WINDOW HINGE WAS BROKEN. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDOW HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 82,000.

FOR THE SIXTH TIME SINCE 2009, I WAS DRIVING AND HEARD WHAT SOUNDED LIKE A POP. MY BOYFRIEND NOTICED MY RIGHT REAR TIRE WOBBLING. I KNEW IMMEDIATELY A STUD OR STUDS HAD BROKEN. WHEN HE POPPED OFF THE CAP, TWO STUDS WERE LITERALLY SNAPPED AT THE BOLT, CLEAN BREAK. THIS HAS HAPPENED SIX OTHER TIMES, ONE IN WHICH MY TIRE WAS HANGING ON BY ONE STUD AND NEARLY CAUSED ME TO WRECK INTO A TELEPHONE POLE. I THOUGHT IT WAS MY MECHANIC MAKING ERROR AFTER ERROR BUT COULD NEVER FIND AN ISSUE. NOW, AFTER DOING SOME EXTENSIVE RESEARCH, I SEE IT IS FORDS ERROR. THIS IS A LIFE THREATENING ISSUE. I HAVE SPENT THOUSANDS OF DOLLARS GETTING NEW ROTORS, NEW TIRES, ETC. THINKING THIS WAS IT. CLEARLY IT'S NOT. FORD NEEDS TO EITHER REIMBURSE OR RECALL THE VEHICLES. I'M DONE. *KB

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE OVERDRIVE WARNING LIGHT ILLUMINATED AND THE VEHICLE EXHIBITED ABNORMAL NOISES. THE DEALER ADVISED THE CONTACT TO REPLACE THE TRANSMISSION AND PERFORMED THE REPAIRS IN NOVEMBER 2008 HOWEVER, IN OCTOBER 2011 THE FAILURE RECURRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 51,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPLACEMENT OF THE REAR WHEEL BEARINGS WHEN THE MECHANIC NOTICED THAT THE DRIVER AND PASSENGER SIDE REAR COIL SPRINGS WERE FRACTURED AND WOULD HAVE NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

MY WIFE WAS PICKING UP HER MOTHER AND SHE WENT TO PUT THE EXPLORER INTO REVERSE AND THE SHIFTER BROKE OFF IN HER HAND. SHE COULD NOT GET THE CAR INTO GEAR SO WE HAD IT TOWED HOME. I FOUND THE PIECE HOLDING THE SHIFTER WAS BROKEN OFF. FORD WANTED $1,000 FOR THE PIECE TO FIX IT. *TR