1999 FORD EXPLORER Complaints

ON 17 FEBRUARY 2003, MY HUSBAND LEFT OUR RESIDENCE IN THE FORD EXPLORER. AFTER ABOUT 10 MINUTES ON THE HIGHWAY, HE STARTED TO HEAR STRANGE NOISES. THE AUTOMOBILE STARTED TO SLOW DOWN AND WHEN MY HUSBAND ATTEMPTED TO ACCELERATE THE GAS PEDAL, THE AUTOMOBILE JUST STOPPED. THE CAR WAS THEN PUSHED TO THE SIDE OF THE ROAD AND WAS TOWED TO EXPRESS AUTO SERVICE ON 18 FEBRUARY 2003 DUE TO THE SNOW CONDITIONS. EXPRESS AUTO SERVICE CHECKED THE TRANSMISSION FOR PROPER OPERATION AND IT WAS DETERMINED AFTER A SECOND VISIT TO EXPRESS AUTO THAT THE 'TRANSFER CASE" NEEDED TO BE REPLACED. WE WERE TOLD THAT WE COULD NOT DRIVE THE AUTOMOBILE UNLESS THIS GETS REPAIRED BECAUSE THIS IS WHAT MADE THE CAR DRIVE! THE PROBLEM OCCURRED AFTER WE ENGAGED THE 4WD FROM LOW TO HIGH DUE TO DRIVING IN THE SNOW. THIS SHOULD NOT HAVE HAPPENED WITH THIS AUTOMOBILE BEING FAIRLY NEW AND PURCHASE FROM PURVIS FORD IN FREDERICKSBURG, VIRGINIA. A NEW TRANSFER CASE WOULD HAVE COSTS APPROXIMATELY $2100.00. DUE TO BUDGET CONSTRAINTS WE RECEIVED A USED TRANSFER CASE FOR APPROXIMATELY $1439.00. I AM REQUESTING A FULL INVESTIGATION REGARDING THIS MAJOR MALFUNCTION WITH MY AUTOMOBILE AND A FULL REIMBURSEMENT OF THE COSTS TO REPAIR THE SERVICES DONE TO THE AUTOMOBILE. *NLM

SERVICE BULLETIN OOM 12 FROM FORD WAS FOR THE REPLACEMENT OF THE CAMSHAFT TENSIONER IN MY 1999 EXPLORER. IT WAS REPLACED ON 11/27/01 AND NOW NEEDS TO BE REPLACED AGAIN. THE FORD SERVICE CENTER REFUSES TO SEE THE SAME COMPONET CONTINUES TO FAIL AGAIN AND AGAIN AS THEIR PROBLEM. *JB

THE OIL PRESSURE GAUGE SHORTED OUT, THE AIR BAG WIRING HARNESS, FRONT AXLE SEALS, BRAKE CALIPER PADS, BRAKE LINE, POWER DOOR LOCK ASSEMBLY AND MULTI FUNCTION SWITCH ASSEMBLY WERE ALL REPLACED. *TS THE TIMING CHAIN, TENSIONER, IDLE AIR CONTROL, VALVE INTAKE GASKETS AND THE SEATS WHICH RIPPED WERE ALSO REPLACED. * JB

WHEN THE VEHICLE WAS AT A STOP, WITH THE GEAR IN DRIVE, THE VEHICLE INTERMITTENTLY LURCHED FORWARD WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

THE VEHICLE SLID ON BLACK ICE AND THE CONSUMER LOST CONTROL OF THE VEHICLE. THIS CAUSED A COLLISION WITH ANOTHER VEHICLE AND THE VEHICLE ROLLED OVER TWO TIMES. THE DRIVER'S SEAT BELT CAME UNBUCKLED AND CAUSED THE DRIVER TO BE THROWN FROM THE SEAT. NLM

WHILE DRIVING THE CONSUMERS VEHICLE SLID ON BLACK ICE AND THE CONSUMER LOST CONTROL OF VEHICLE WHICH RESULTED IN A COLLISION AND SUBSEQUENT ROLLOVER. VEHICLE WAS COMPLETELY TOTALED, BUT THE NEITHER THE DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM

ELECTRICAL HARNESS WAS FOUND TO BE DEFECTIVE AT THE PCM CONNECTOR RESULTING IN SPORADIC DYING AND FAILURE TO START PROBLEMS. THIS PROBLEM EXISTS IN THE VEHICLE TO THIS DAY DESPITE SEVERAL ATTEMPTS TO TIGHTEN THE INDIVIDUAL FEMALE PIN CONNECTORS WITHIN THE PCM CONNECTOR. EACH ATTEMPT CURES THE PROBLEM FROM WEEKS TO MONTHS, BUT IN THE END IT COMES BACK. AS A SIDE NOTE, THE AIRBAG INDICATOR LIGHT ILLUMINATED. IT IS ASSUMED TO BE ALSO DUE TO THIS DEFECTIVE WIRING HARNESS. THIS IS A DANGEROUS DYING CONDITION AND HAS RESULTED IN SEVERAL NEAR ACCIDENTS. *JB

WHILE DRIVING THE VEHICLE EXPERIENCED SEVER VIBRATION DUE TOT HE VEHICLES FAULTY TIRES (SIZE#P23575R15) PLEASE PROVIDE THE DOT #. *NLM

THE FORD MANUAL FOR THE 1999 FORD EXPEDITION STATED THE CONSUMER SHOULD STOP FUELING AFTER THE AUTOMATIC SHUTOFF OF THE SERVICE STATION PUMP STOP FUELING TWICE. THE CONSUMER WAS INFORMED BY A MECHANIC THAT OVER FILLING THE TANK COULD CAUSE A CARTRIDGE FILTER IN THE FILLER NECK TO MALFUNCTION. *AK *JB

MY AIR BAG MALFUNCTION LIGHT CAME ON AND UPON A FORD CERTIFIED DIAGNOSTIC I WAS TOLD THERE WAS A SHORT IN THE SYSTEM THAT CONTROLS THE DEPLOYMENT OF THE AIR BAGS. IN THIS CASE, THE AIR BAGS WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. IT WAS CALLED A DEFECTIVE OVERLAY HARNESS THAT CONTROLS THE VOLTAGE OF THE SYSTEM. *JB