1999 FORD EXPLORER Complaints

THE VEHICLE CAUGHT ON FIRE, CONSUMER WAS INFORMED THERE WAS AN ELECTRICAL PROBLEM.*JB

THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. DEALER INFORMED CONSUMER ABOUT A TEMPORARY FIX THAT WOULDN'T LAST LONG.*JB

TRANSMISSION IS NOT ACTING LIKE IT IS SUPPOSE TO. EVERY TIMEE CONSUMER HIT THE BRAKES PASSENGER SIDE WILL MAKE A REAL HARD NOISE. TRANSMISSION HAS BEEN FIXED FIVE TIMES, AND IT IS UNDER WARRANTY. BUT BRAKE DEALER STATED THAT THERE WAS NOTHING WRONG WITH IT. TS

I HAVE HAD SEVERAL PROBLEMS W/ THE MULTI FUNCTION SWITCH. FIRST, MY WIPERS WOULD RANDOMLY TURN ON. THE DEALERSHIP FIXED THE PROBLEM. NEXT, THE WIPERS WOULD NOT TURN ON WHEN IT WAS REALLY COLD. THE DEALERSHIP COULD NOT REPLICATE OR FIX THE PROBLEM. NEXT, THE WIPERS COULD NOT REACH FULL SPEED. AT 35,000 MILES, WE FORCED THE DEALERSHIP TO REPLACE THE MFS UNDER WARRANTY. FINALLY, AT 59,000 MILES, WHITE SMOKE STARTED SPEWING FROM THE MFS. AFTER CALLING THE DEALERSHIP, I HAD THE CAR TOWED AND THE MFS REPLACED. WHEN I COMPLAINED, THE DEALERSHIP REFERRED ME TO THE FORD COMPLAINT LINE. THEIR RESPONSE WAS UNACCEPTABLE

I WAS TOLD BY ALDERMAN FORD THAT THE BALL JOINTS ON MY FORD EXPLORER WERE IN A FAILURE CONDITION AT 53000 MILES--"UNSAFE TO DRIVE". THIS CAR HAS HAD NORMAL DRIVING USE. I WAS TOLD THAT FORD'S CHOICE OF "SEALED BALL JOINTS" WAS THE REASON FOR THE FAILURE-PRONE BALL JOINTS, AND THAT THIS IS "NORMAL". ARE ALL EXPLORERE USERS IN THIS ENDANGERED POSITION? IF SO, IS A RECALL NECESSARY? IS THERE A WAY YOU CAN CHECK HOW MANY OWNERS HAVE HAD TO REPLACE THESE BAD JOINTS? MY 91 EXPLORER WENT 135000 MILES WITHOUT BALL JOINT PROBLEMS. BALL JOINT FAILURE AT SPEED IS DANGEROUS. THANK YOU FOR YOUR HELP.

SPARK PLUG WIRES FAILING. VEHICLE HAS ONLY 35000 MILES. RESULTED IN SEVERE VEHICLE BUCKING, MISFIRING, STALLING, LOSS OF ACCELERATION, AND UNPREDICTABLE ENGINE PERFORMANCE. 3 OCCURRENCES TO THREE DIFFERENT PLUG WIRES WITHIN 300 MILES

NAR 2/10/2003. THE CONSUMER INFORMED THE DEALER SHE WAS HAVING PROBLEMS WITH THE REAR SEAT BELT EVEN THOUGH IT WAS NOT USED THAT FREQUENTLY. THE CONSUMER WAS THEN TOLD THE SEAT BELT COULD NOT BE FIXED UNDER WARRANTY. *JB

CONSUMER STATED WHILE DRIVING AT ANY SPEED AND WITH NO WARNING THE VEHICLE WOULD STALL.*JB

1999 FORD EXPLORER - AIRBAG SENSOR STAYS ON; WILL NOT DEPLOY AIRBAGS. FORD DEALERSHIP SAYS IT NEEDS A "CLOCK SPRING" A COIL OF WIRE LIKE A STATOR WHICH BURNED AND CAUSED A SHORT IN THE AIRBAG WIRING. ACCORDING TO FORD, THIS WILL ALSO CAUSE THE HORN AND CRUISE CONTROL TO MALFUNCTION. FORD WANTS $300 TO REPLACE THE CLOCK SPRING. MY CONTENTION IS THAT THIS IS A SAFETY DEVICE IN WHICH THERE ARE NO WEARABLE PARTS. IT IS A MIS-ENGINEERED COMPONENT THAT SHOULD REQUIRE A RECALL TO FIX. THIS COULD VERY WELL CAUSE SERIOUS INJURY TO SOMEONE BY NOT DEPLOYING THE AIRBAG IN THE EVENT OF AN ACCIDENT. THERE ARE 30/40 COMPLAINTS JUST IN THIS WEB SITE ALONE FOR THE SAME PROBLEM. WHAT DOES IT TAKE TO ESCALATE THIS PROBLEM AND HAVE FORD PRODUCE A RECALL TO ADDRESS THE ISSUE? FEEL FREE TO CONTACT ME IF YOU HAVE ANY QUESTIONS....

CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#99V06200 CRUISE CONTROL. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS