2011 FORD EXPLORER Complaints

I LOSE POWER STEERING WHEN I TURN THE CAR ON AND HAVE TO TURN IT OFF AND BACK ON TO REGAIN POWER STEERING. THIS HAS OCCURRED MULTIPLE TIMES THROUGHOUT THE LAST FEW YEARS.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V435000 (SUSPENSION). WHILE THE CONTACT'S HUSBAND WAS DRIVING 35 MPH, THERE WAS AN ABNORMAL VIBRATION AND THE STEERING WHEEL BECAME STIFF AND INOPERABLE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. IN ADDITION, THE "SERVICE POWER STEERING" AND "SERVICE POWER STEERING ASSIST" MESSAGES WERE DISPLAYED. THE VEHICLE WAS TAKEN TO BARNES-BAKER AUTOMOTIVE (1406 OKLAHOMA AVE, TRENTON, MO, (660) 359-4461) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND THE STEERING UNIT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

I STARTED MY CAR AND TRIED TO BACK UP BUT IT WAS LIKE THE POWER STEERING WAS OUT.I COULDN'T MOVE THE STEERING WHEEL AND A WARNING CAME UP, POWER STEERING ASSIST UNAVAILABLE. I TURNED THE VEHICLE OFF AND IT WORKED. IT HAPPENED TO ME 3 TIMES YESTERDAY AND ON THE 3RD TIME IT TOOK SEVERAL TIMES OF TURNING THE VEHICLE ON AND OFF.

MY 2011 FORD EXPLORER WAS IN MOTION ON A CITY STREET WHEN THE WATER PUMP IMMEDIATELY FAILED. THIS HAPPENED WITHOUT WARNING. THERE WERE NO CHECK ENGINE LIGHTS OR WARNING SIGNS. MY TEMPERATURE GAUGE SHOT UP AND MY ENGINE SEIZED. THE ENGINE IS UNABLE TO BE TURNED ON AT THIS TIME.

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OCCURRED WHILE ACCELERATING FROM A FULL STOP & TURNING LEFT ON A CITY STREET.THIRD TIME I'D BEEN DRIVING STRAIGHT APPROXIMATELY HALF A MILE ON A CITY STREET WITH SPEED NO GREATER THAN 25 MPH. LAST TWO REPLACEMENT/REPAIR DONE BY PROGRESSIVE INSURANCE CERTIFIED REPAIR FACILITY.

NUMEROUS REPAIRS TO AIRBAG SYSTEM. AIRBAG LIGHT IS ON AND PREVIOUS REPAIRS INCLUDE, SEATBELT TENSIONER, SEVRERAL JUMPERS AROUND THE CONNECTION UNDERNEATH DRIVERS SEAT, AS WELL AS SOME KIND OF PROGRAMMING IN THE COMPUTER SYSTEM. IVE OWNED THE VEHICLE SINCE IT WAS BRAND NEW AND IT HAS BEEN IN DEALER AT LEAST 6 TIMES FOR AIIRBAG ISSUES. PLEASE DO A FULL INSPECTION OF THE AIRBAG SYTEM INCLUDING FAULTY WIRING HARNESS!!!

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT OFF BECAUSE OF CARBON MONOXIDE POISONING. I HAD NO REASON TO EXPERIENCE SUCH. I WAS ALSO, CONSTANTLY SMELLING FUEL COMING INTO MY 2011 FORD EXPLORER. THE CAR I RAN INTO AND MINE WERE SERIOUSLY DAMAGED. THE POLICE CAME AND WROTE A REPORT ON THE ACCIDENT. ON TWO DIFFERENT MORE OCCASIONS, SAME THINGS HAPPENED TO ME, BUT LUCKILY I DID NOT RUN INTO ANY OTHER CAR OR DAMAGE MY CAR. IT WAS AT THIS JUNCTURE THAT I STARTED TALKING WITH FRIENDS AND FAMILY MEMBERS ABOUT MY REPEATED SAD EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND WAS INFORMED BY ONE OF MY FAMILY MEMBERS THAT THERE WAS A NATIONWIDE RECALL ON FORD EXPLORER BECAUSE OF CARBON MONOXIDE POISONING CONCERNS. I DIRECTLY VERIFIED AND DISCOVERED IT WAS TRUE. I THEN WASTED NOT TIME TO CALL, MAC HAIK FORD MOTOR COMPANY, HOUSTON, TEXAS AND COMPLAINED ABOUT MY EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND QUESTION WHY I WAS NOT ON TIME, OFFICIALLY INFORMED ABOUT THE 2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL. THEY APOLOGIZED AND ASKED ME TO BRING IN MY VEHICLE TO BE FIXED FREE OF CHARGES. I TOOK MY VEHICLE TO MAC HAIK, WHERE THE FIXED ONLY THE RECALLS AND NOT THE OVER FIVE THOUSAND DOLLARS BODY AND INTERNAL DAMAGES MY VEHICLE SUSTAINED. MY QUESTION NOW IS HOW CAN I GET FORD MOTOR COMPANY TO FIX MY DAMAGED VEHICLE AND THE OTHER VEHICLE I RAN INTO BECAUSE OF THE EFFECTS OF CARBON MONOXIDE POISONING WHICH I SUFFERED WHILE DRIVING MY 2011 FORD EXPLORER, FREE OF CHARGES? *TT *TR CONSUMER STATED CAR WAS REPAIRED, FREE OF CHARGE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

I RECENTLY GOT THE 2011 FORD EXPLORER.I KEEP GETTING THIS ODOR SMELL WHEN I FIRST START THE CAR AND ACCELERATE.IT LASTS FOR 5 MINUTES,THEN IT GOES AWAY. ALSO, I RECENTLY STARTED GETTING THIS VIBRATION THROUGH THE GAS PEDAL ON HIGHWAY SPEEDS.THE CAR WILL SHAKE SOMETIMES.WHEN I BRAKE FROM HIGHWAY SPEEDS,MY CAR SHAKES.I HAVE BROUGHT IT TO FORD TWICE AND THEY CHARGE ME $2000 TO REPLACE PARTS,BUT THE PROBLEM STILL PERSISTED.OTHER GARAGE CANT SEEM TO FIGURE OUT WHATS CAUSING IT.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE PASSENGER SIDE. THE CONTACT BECAME NAUSEAS FROM BREATHING IN THE FUMES AND THEIR NOSE BURNED FROM THE INSIDE, WHICH WAS A DISTRACTION TO THE CONTACT'S HEALTH AND CONCENTRATION DURING DRIVING. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED BOWDITCH FORD OF HAMPTON (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (800) 735-2211) WHERE AN APPOINTMENT WAS SCHEDULED FOR JULY 19, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,480.

MY 2011 FORD EXPLORER POWER STEERING STOPPED WORKING AND WHEN I LOOKED UP THE RECALLS I SAW THERE ARE 6 RECALLS ON THE 2011 FORD EXPLORER. ONE OF THEM IS THE POWER STEERING (14E001000) BUT WHEN I CALLED MY EXPLORER IS NOT PART OF THAT RECALL.