2014 FORD EXPLORER Complaints

The water pump started leaking into the engine. Car overheats. Now it has to be replaced or the engine will seize and need to be replaced. The cost to replace this part and the timing belt is $2,685. I have always done all the recommended services and oil changes and I am frustrated that this was not noticed sooner. This seems to be a very common problem with water pumps and many folks had their car seize while driving.

While driving at low speed, the vehicle EPAS shut down creating an unsafe condition with the steering system. The error cleared from the dash and no warning lights remained though the EPAS remained disabled.

Airbag warning light randomly comes on and stays on! When Turing the steering wheel there is a loud annoying squeaky/squeal noise coming from the front end which is supper scary

My vehicle gradually started getting louder and at the same time we started to notice exhaust fume smell in the vehicle. I had taken it to the dealership and and a different mechanic for a confirmation. They both explained the exhaust is coming apart at the seam. Not due to rust. Just the exhaust on both sides are doing the same thing. Since the first visit with them, I had taken it back again when we noticed it even more and it just keeps getting worse. It'll eventually come off and continue to allow fumes in the car until replaced. I called Ford and they said they did have a customer satisfaction program to replace it, but it was only for police cars and it expired anyway. I explained this is a huge concern for the fact we inhale the fumes in the car and that it can just come apart at any moment, driving. No help at all from Ford.

2014 Ford Explorer XLT with 102,858 miles. All previous recalls have been repaired. Over a period of past 2 weeks, I noticed a steady increase in an intermittent lurch as I drove. It happened more often, so I took to Mountaineer Ford on Jan. 13, 2023. They determined the transmission was failing, saying a new replacement would cost $7,500. Unable to afford that, I declined for the time being. On the way home, it suddenly got so much worse - grinding and lurching - I was not sure I'd make it before it failed completely. Thankfully, I made it but I consider the car no longer drivable.

The contact owns a 2014 Ford Explorer. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 19V435000 (Suspension). The technician then became aware that the front alignment needed to be adjusted due that the rear alignment adjustment. The vehicle was not repaired. The manufacturer was contacted but declined to perform the alignment. The approximate failure mileage was 100,000.

I took my vehicle in for a recall repair for the toe kicks and a noise in the front of my car when I and upon inspection was told that I need a new left front tie rod replaced and a 4 wheel alignment after the job is completed. I came home and parked it , then when I was backing out of my driveway the camera stopped working it was black. I found it strange but thought maybe it has to reboot or something, I accidently hit the park assist button and the light came on see dealer. I called the dealer told them what was happening and they asked that I bring it in. I did and they did a diagnostic saying it was the sensors that need replacing. Fast forward I'm picking up my granddaughter at school and I hear a horrible noise when I turn the steering wheel. My granddaughter asked my why car was making that noise, I said I don't know but that I was not turning music or anything on just in case we need to pull over. I immediately take it to my mechanic on my way home, luckily he's a block away, I dropped it off and walked home. They found that its the Electronic Rack & Pinion Power Steering rack. They said they have seen so many of these with the same problem and that unfortunately the recall falls short of my year Explorer 2014 which should have been included, its not safe to drive and will be an expensive fix . The recall was only for the 2011-2013. This frightened me, because he said they don't have the capability to fix it because once the new rack is installed it needs to be programmed and the dealer is pretty much the only one that can do that. This is a dealer repair only and for my safety he recommended getting this done. It will lock while driving or break and has resulted in many accidents. Ford Motor Company should be held accountable for this ongoing safety issue with their faulty Steering Rack as this goes beyond the 2011-2013 model years. I'm petrified to drive this vehicle after researching this, knowing I'm not alone in this deadly problem with my vehicle.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 20 MPH and making a left turn, the steering wheel suddenly became very difficult to turn, causing the driver to nearly lose control of the vehicle. During the failure, the “steering assist fault" message was displayed. The vehicle was later driven to the local dealer who diagnosed that the power steering control module was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 36,000. The VIN was not available.

The contact owns a 2014 Ford Explorer. The contact stated while driving various speeds, the vehicle was jerking and losing traction. The contact stated that after restarting the vehicle, the vehicle was difficult to steer. The contact stated that the wheels continued to spin but the vehicle was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the power steering assist gear needed to be replaced. The contact stated that the parts were on back order. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 122,000.

Electric power steering assist failed. This was a danger to myself, children and other motorist. Power steering assist fault appeared on dash. I have fault codes u3000-96 , u2001-49. Ford has issued recalls for ealier and later model years but not this one. I have done some research and it appears to be a known problem for this model and model year. Thank gosh my family wasn't injured because of this failure. I hope you can do something about this known issue. Ford customer service told me there is nothing they can do for me.