2016 FORD EXPLORER Complaints

The contact owns a 2016 Ford Explorer. The contact stated while driving 25 MPH, the vehicle failed to exceed 25 MPH or shift out of 1st gear. Additionally, the contact stated that while shifting to reverse(R), the vehicle failed to respond as needed. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.

water pump failure at 60K miles on a 2016 ford explorer, this model has the most reported water pump failures on record. this is a 15 hour repair job at the dealer, and the same complaint litters the internet. The failure on my vehicle was confirmed by dealer, $4k to fix. Not to mention the mess in my driveway where the coolant expelled without notice. If I drive it, the engine will be damaged, and there goes my car. In 2020 NY and MI class action lawsuits over this issue were settled & closed WITH payment to plaintiffs, yet no recall. WHY? too expensive for Ford? We see safety recall on clips yet nothing on an admitted engine problem than causes stalling or engine damage while running? There's a class action in Canada. Ford is dodging a known defect. Please do something about this.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side front windshield trim detached and flew off. In addition, the driver's front side windshield trim had also detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front driver's door trim panel detached, and the keyless entry keypad wiring became exposed. The "Door Ajar" message was displayed. The failure prevented the rear liftgate from opening as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 66,205. VIN tool confirms parts not available.

Check engine light came on. Took it to the shop and found out that the Cadillac converter needs to be replaced which will be more than 2000.00. I found that there was a recall in 2021 for the same problem.

The contact owns a 2016 Ford Explorer. The contact stated that while making left and right turns on several occasions at various speeds, the parking assist warning light illuminated, and the steering wheel became stiff. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,312.

The contact owns a 2016 Ford Explorer. The contact stated while driving 60 MPH, the passenger’s side glove box console detached. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact was informed that the glove box console needed to be replaced. The vehicle was not repaired. The contact was concerned that he could have been involved in an accident or severely injured due to failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The power transfer unit is broken. Symptoms are vehicle shuddering, vehicle sounds like it is going to stall. This could cause a major accident at any moment.

Trim on driver side windshield flew off while driving. ordered Replacement, 2 weeks after i replaced the driver side the passenger side has fallen off while driving. I have not yet ordered the passenger side yet but today while driving home down the interstate the driver side that was just replaced less than 30 days ago flew off again. Being on the interstate it hit my windshield and flew over and hit a truck traveling behind me who swerved I do not know if it did any damage to his vehicle neither of us stopped ( We were on the interstate but I did notice he swerved luckily did not hit any other vehicle. However now I am hearing a whistling I just got home to do some research and see this is in an ongoing issue but what do I do? order and replace again this will be 3 sets in less than 60 days. this site says there is not a known fix yet?

Steering started grinding in the winter months around 110,900 and locked up while driving. Took to Ford Service and the Rack and Pinion is faulty. The tech said it was not due to any driving damage, but a faulty part. Vehicle currently has 120,000 miles on it and locks up driving down the road. The potential for a dangerous accident is high. This is a known issue for Ford Explorers in various years and Ford should recall this.