1997 FORD EXPLORER Complaints

View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,350 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 FORD EXPLORER
    - GRESHAM, OR

    WHILE PULLING INTO A PARKING SPACE VEHICLE TOOK OFF FORWARD ,AND CONSUMER BARELY TOUCHED GAS PEDAL, AND VEHICLE HIT A POLE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - HEWITT, NJ

    ALTHOUGH NOT A SAFETY PROBLEM, I BELIEVE MY RUSTING RUNNING BOARDS SHOULD BE CONSIDERED A DEFECTIVE PRODUCT. I HAVE CONTACTED THE DEALER AND THEY REFUSE TO HELP ME. 1998 MODELS AND NEWER MODELS HAVE PLASTIC RUNNING BOARDS SO OBVIOUSLY FORD REALIZED THEY CREATED A DEFECTIVE PRODUCT AND CHANGED IT.*AK

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - CALIFORNIA, CA

    IS THIS LEGAL TO SELL A VEHICLE NEW OR USED WITH SERIOUS SAFETY RECALLS, THEY HAVE JEOPORDIZED MY SAFETY IN THIS VEHICLE. SUDDEN ENGINE ACCELERATION AND TACHOMETER RE-LINE AT PASSING GEAR. SHIFTING INTO LOW GEAR PRIOR TO 1800RPMS. ENGINE NOISE AT START UP. OVERHEATING CAUSING DAMAGE TO THE TRANSMISSION, I.E. TORQUE CONVERTER FAILURE. IDLES AT 1200.RPMS AND FLUCTUATES. WHAT ETHICS DO THESE DEALER POSSESS AND DO THEY NOT SAFETY INSPECT THEM PRIOR TO SALES, THEY LET ME DRIVE OFF THE LOT. THIS VEHICLE IS CURRENTLY IN SERVICE FOR THE FAILED PARTS AFTER PURCHASING IT ON NOVEMEBER 1,2000. I HAVE FIRESTONE AT TIRES YET TO BE INSPECTED.

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - MIAMI, FL

    SINCE OWNERSHIP TIRES WEAR OUT EASILY, FRONT TIRES HAVE BEEN REPLACED TWICE, TIRES HAVE BEEN BALANCED AND ROTATED AND ALSO LOOSE AIR, WHILE DRIVING ONE OF THE TIRES EXPERIENCED TIRE SEPARATION, ALL 4 (FIRESTONE WILDERNESS AT P235/75R15) TIRES HAVE BEEN REPLACED, CONSUMER FELT THAT FIRESTONE SHOULD HAVE BEEN RESPONSIBILE FOR TIRES, BUT ONLY THE SPARE TIRE QUALIFIED FOR THE RECALL. *JB

    Source: CONSUMER LETTER
  • 1997 FORD EXPLORER
    - ELLICOTT CITY, MD

    ACCELERATOR PEDAL HAD STUCK WHILE DRIVING. THIS INCREASED SPEED OF VEHICLE WHILE GOING 60MPH. WAS TRYING STOP VEHICLE BY STEPPING ON BRAKES. BUT, VEHICLE HIT A BUILDING, TIRES WERE STILL SPINNING AFTER IMPACT. AIR BAGS FAILED TO DEPLOY. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - WAXHAW, NC

    WHILE DRIVING ANDCROSSING LANES HAD TO STEP ON ACCELERATOR PEDAL. IT GOT STUCK, AND VEHICLE SUDDENLY ACCELERATED, HITTING ANOTHER VEHICLE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - PLAIN CITY, OH

    FUEL LINE WAS LEAKING FUEL. DEALERSHIP HAS REPLACED FUEL LINE, AND CHARGED CONSUMER APPROXIMATELY $300. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - CRYSTAL LAKE, IL

    ENGINE FAILED WHILE DRIVING, CAUSING VEHICLE TO STALL DUE TO OVERHEATING. CAUSE UNKNOWN, DEALER DOES NOT KNOW WHY VEHICLE OVERHEATED. COMPLETE ENGINE NEEDS TO BE REPLACED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - HALEYVILLE, AL

    FROM ALL DOCUMENTATION THE CONSUMER RECEIVED FROM FIRESTONE AND THE ACCEPTANCE OF THE TIRES BY THE FORD DEALER THE CONSUMER WAS ASSURED THAT THE TIRES WERE INCLUDED IN RECALL 00T-005, AFTER SUBMITTING ALL REIMBURSEMENT FORMS THE CONSUMER WAS SENT A LETTER STATING THAT THE TYPE OF TIRE INDICATED ON THE REFUND REQUEST FOR WAS NOT PART OF THE RECALL (FIRESTONE WILDERNESS AT). NLM

    Source: RESULT OF A RECALL INVESTIGATION
  • 1997 FORD EXPLORER
    - PLATTE CIT, MO

    THE TREADS OF TWO TIRES FAILED 2 WEEKS PRIOR TO RECALL NOTICE 00T-005, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED (FIRESTONE). NLM

    Source: RESULT OF A RECALL INVESTIGATION