2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER
    - LAONA, WI

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE 4WD AUTO HIGH OR LOW FAILED TO OPERATE. WHILE ACCELERATING, THE CONTACT ATTEMPTED TO USE THE CRUISE CONTROL AND, ALTHOUGH THE GREEN CRUISE CONTROL INDICATOR ILLUMINATED, THE VEHICLE FAILED TO ENGAGE. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,742.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - HILLSBOROUGH, NJ

    I DO NOT KNOW WHEN THE PROBLEM ORIGINATED BUT I BOUGHT THIS VEHICLE IN APRIL 2016 AND GAS COULD NOT FLOW INTO THE TANK FREELY WITHOUT STOPPING. IT HAD TO TRICKLE IN SLOWLY. ALSO, THE CHECK FUEL CAP CAME ON DURING THIS ISSUE BUT WHEN TESTED, PASSED AS IF NOTHING WAS WRONG. TOO MANY OTHER OWNERS REPORT THE SAME ISSUE ON EXPLORER FORUMS FOR THIS TO BE AN ISOLATED OCCURRENCE. IT SEEMS THIS IS FAULTY DESIGN OR WORKMANSHIP AND OWNERS SHOULD BE INFORMED AND THE VEHICLES RECALLED.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - ALBUQUERQUE, NM

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - NEW HAVEN, MI

    UPON BEGINNING TO DRIVE HOME FROM WORK THE TRANSMISSION FAILED WHEN SHIFTING FROM SECOND TO THIRD GEAR. THERE IS NO LONGER A THIRD GEAR IN MY AUTOMATIC TRANSMISSION. IN ORDER TO GET HOME I HAD TO MANUALLY SHIFT WITH GEAR SHIFTER AND ATTEMPT TO SKIP OVER THIRD GEAR. WAS DRIVING ON CITY STREETS. VEHICLE HAS 174000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - PROCTOR, AR

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING AT A STOP LIGHT, THE OVERDRIVE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED SEVERAL TIMES. IN ADDITION, THE VEHICLE WAS DIFFICULT TO SHIFT INTO SECOND AND THIRD GEAR AS WELL AS DRIVE, WHICH WAS WHEN THE INTERMITTENT STALL FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS PARKED AND UNABLE TO BE DRIVEN DUE TO THE INTERMITTENT FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER SPORT
    - LA VERNE, CA

    REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - BROWNSVILLE, PA

    THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - BRISTOL, CT

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - TRACY, CA

    LIFTGATE GLASS HINGE AND BALL BRACKET IS BROKEN/DISENGAGED. IT IS NO LONGER WORKING PROPERLY. IT CAN FALL, BRAKE AND/OR CAUSE INJURY. THIS PART HAS BEEN REPLACED DURING A RECALL. IT DID NOT FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - TRACY, CA

    LIFTGATE GLASS HINGE AND BALL STUD BRACKET IS COMING APART. THE BRACKET HAS DISENGAGED. GLASS IS POTENTIALLY GOING TO FALL, BRAKE AND/OR CAUSE INJURY. IT IS NO LONGER WORKING PROPERLY. THIS PART HAS BEEN REPLACED DURING A RECALL BUT DID NOT FIX THE ISSUE.

    Source: NHTSA WEB SITE