1994 FORD EXPLORER Complaints

WAS DRIVING DOWN ON HIGHWAY AT APPROXIMATELY 55MPH WHEN THE SUN ROOF EXPLODED. THERE WAS NO PRIOR WARNING THAT THIS WOULD HAPPEN. THE TEMPERATURE INSIDE & OUTSIDE VEHICLE DID NOT CHANGE. NOTHING HIT THE SUNROOF. WASN'T CLOSING OR OPENING THE SUN ROOF WHEN IT SHATTERED. *AK

ON TWO OCCASIONS THE BRAKE DRUMS, SHOES AND LININGS IN THE REAR WHEELS DISINTEGRATED CAUSING THE BRAKES TO LOCK UP WHEN APPLIED ON WET OR DRY PAVEMENT. *ET

TRANSMISSION WILL NOT SHIFT INTO SECOND GEAR. CLUTCH MATERIAL FOUND IN PAN. VEHICLE HAS BEEN USED SOLELY FOR COMMUTING. *AK

NHTSA CAMPAIGN ID NUMBERS: 94V16900 AND 99V310001. DEALER REFUSED TO FIX PROBLEM. *AK

LEFT DRIVER'S SIDE SUPPORT ROD POPPED OFF OF THE HATCHBACK, CAUSING THE HATCHBACK TO FALL DOWN ON CONSUMER'S HEAD. *AK

THE BRACKET AND GAS ASSIST CYLINDER ON MY VEHICLE HAS BROKEN AS STATED IN ID #'S 95I007000 AND 99V310001. I CONTACTED FORD TO REPAIR AND THEY STATED THAT THE VEHICLE HAD GREATER THAN 60,000 MILES AND THEY WERE NOT RESPONSOBLE FOR REPAIRING. TWO POINTS. I PURCHASED THE VEHICLE USED AND DID NOT RECEIVE THE OWNER NOTIFICATION REGARDING THE DEFECT. HAD I, MAYBE THE PROBLEM WOULD HAVE BEEN IDENTIFIED AND CORRECTED. POINT 2, YOU HAVE 2 ID NUMBERS OF THE SAME PROBLEM. FORD DID NOT MENTION THE LATEST RECALL, ID# 99V310001, THAT HAS A 1999 YEAR OF RECALL. I ONLY SPOKE WITH FORD LAST WEEK, 12/08/99. WHY DIDIN'T THEY REFER TO THIS ID#. THIRDLY, I DO N OT BELEIVE THIS DEFECT IS A FUNCTION OF TIME OR MILEAGE. IT IS A FUNCTION OF THE NUMBER OF TIMES THE HATCH IS OPENED AND REPRESENTS A SERIOUS PERSONAL INJURY EXPOSURE. MY WIFE HAD JUST RETURNED FROM THE GROCERY STORE AND TOLD ME THE REAR HATCH WAS MAKING A POPPING SOUND. I OPENED THE HATCH TWICE TO IDENTIFY THE PROBLEM AND THE BRACKET BROKE THE SECOND TIME. THE HATCH DROPPED DOWN IMMEDIATLEY AND I HAD TO CATCH IT. HAD THIS HAPPENED TO MY WIFE, OR WORSE YET, WHILE HOLDING OUR 2 YR OLD, THERE IS NO WAY SHE WAY SHE COULD HAVE RESTRAINED THE DOOR. I AM SURE THERE WOULD HAVE BEEN INJURY. FORD STATED TO ME THAT EVEN IF I HAD RECEIVED A OWNER NOTIFICATION, THEY WOULD NOT HAVE REPAIRED THE PROBLEM IF IT SHOWED NO SIGN OF FAILURE. I HAVE A PERFECT EXAMPLE OF WHY THIS SHOULD BE CONSIDERED A SAFETY DEFECT AND CORRECTED. THE DEFECT THAT THEY ADMIT TO HAS BEEN IDENTIFIED WITH A RESULT OF PERSONAL INJURY WITH 1.5 MILLION VEHICLES WITH THE DEFECT. THIS DEFECT WILLL NOT ALWAYS MANIFEST ITSELF WITHIN 6 YEARS OR 60,000 MILES. IT IS A FUNCTION OF USAGE AND THEREFORE THE CASE SHOULD BE REOPENED AND PROPER NOTIFICATION AND REMEDY PROVIDED. LASTLY, THE DEFECT ALSO CAUSES A PPROBLEM WITH THE REAR HATCH PROPERLY SECURING AFTER THE BRACKET HAS BROKEN. THE WEIGHT OF THE DOOR CAUSES THE HATCH TO MIS ALIGN AND WILL NOT SECURLEY LATCH.

WHILE DRIVING A FIRE STARTED IN THE ENGINE COMPARTMENT WITHOUT ANY WARNING. PLEASE PROVIDE FURTHER INFORMATION. *AK

REAR HYDRAULIC CYLINDERS GAVE OUT AND COLLAPSED ON OWNER. DEALER SAID IT WAS NOT PART OF RECALL. *AK

DURING COLD WEATHER THERE IS A CLICKING NOISE, AS IF VEHICLE IS GOING ABOUT 55 MPH. SPEEDOMETER WILL JUMP TO 90 MPH. THEN BACK DOWN 50 MPH. THEN BACK TO 90 MPH. WHEN THIS OCCURS CONSUMER IS UNABLE TO TELL HOW FAST VEHICLE IS GOING. *AK

WHILE OPENING REAR HATCHBACK, LEFT REAR SUPPORT ROD/HYDRAULIC CYLINDER & ASSEMBLY DETATCHED FROM VEHICLE CAUSING DOOR TO COME DOWN & HIT MYSELF ON HEAD. INJURY WAS MINOR & DID NOT REQUIRE MEDICAL ATTENTION.