2014 FORD EXPLORER Complaints

The power steering went out and made the vehicle impossible to drive.We were on vacation 112 miles from home when this happen, so I had it towed 112 miles back home and I took it in the the dealer I purchased it from. They said there was a recall on 2011-2017 Explorers but excludes the 2014 model year. This vehicle only has 24517 miles on it and the dealer said I would have to pay the whole repair bill of almost $2200. Ford knows there is an issue with these vehicles so I don't understand why they would not include the 2014 Explorer also.

The contact owns a 2014 Ford Explorer. The contact stated while driving 60 MPH, the vehicle lost motive power with the TPMS warning light illuminated. Additionally, the vehicle was leaking coolant. The vehicle was taken to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 60 MPH, the power steering failed. There were no warning lights illuminated. The contact pulled safely to the side of the road for 15 minutes and restarted the vehicle. The contact drove home safely; however, the steering failure reoccurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

I was driving down the street and my steering wheel locked up and all kinds of warning lights came on. I glided in to a parking lot and I am 7 months pregnant. I took it to dealer and they said it was the steering gear which was going to cost me over $2600. I started researching and see that this was a recall on 2011-2013 and 2015=2017 Explorers but not on the 2014. This is crazy. Luckily there were no other cars around or I would have been in a bad accident. I believe this should be a covered recall on my vehicle.

The contact owns a 2014 Ford Explorer. The contact stated while driving 30 MPH and making a left turn, the low coolant warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that her husband later added coolant to the reservoir. After starting the vehicle, the warning light was off. The contact stated that her husband saw coolant leaking from the water pump. The contact was able to drive to her residence. The contact called multiple independent mechanics and made them aware or the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at various speeds, an abnormal grinding sound was coming from the steering wheel while steering in either direction. In addition, the contact also stated that the steering wheel would fail to readjust after making a turn and would stiffen while driving at various speeds without warning. The contact called the dealer where she was given an estimate for the repair and was informed that the parts to repair the steering wheel were on back order. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Explorer. The contact stated the vehicle was at the dealer for an air bag customer service repair when a leak in the water pump was discovered. The contact stated that the water pump needed to be replaced; however, the water pump was not replaced due to the cost. The contact stated that the dealer informed him that the engine could fail. The contact stated that he had not experienced a failure but was concerned that a failure could occur with no warning as the issue was not discovered until the vehicle went to the dealer for an air bag customer service program. The manufacturer was notified of the failure however, no assistance was offered as there was no recall. The contact stated that he researched the failure and found a Customer Service Program in Canada for the issue but not in the United States. The approximate failure mileage was 105,000

Faulty water pump went out on roadtrip, hours away from home. It left me and my children stranded for 4 hours in 100° conditions. No engine light or indicators came on to warn there was a problem. Coolant mixed in with oil and engine started misfiring. I immediately turned vehicle off until a Mechanic could diagnose the problem.

The contact owns a 2014 Ford Explorer. The contact stated that after parking the vehicle in the driveway and shifting to park(P), the gear position indicator failed to indicate that the vehicle was in park(P). The contact turned on and turned off the vehicle several times before the vehicle operated as intended. The vehicle was not diagnosed. The dealer was contacted and the contact was informed that the VIN was not under recall for the failure. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA to file a complaint. The approximate failure mileage was 50,000.

Air conditioner malfunctioned 2014 and entire dual system climate required replacement. System malfunctioned again and rear lines require replacement and compressor was reported to have malfunctioned. Power steering pump and components failed and June 2014 requiring repair. Sunroof motors failed in 2020 requiring replacement.