1997 FORD EXPLORER Complaints

View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 FORD EXPLORER
    - WEST PALM BEACH, FL

    CONSUMER WENT IN TO HAVE TIRES ROTATED AND BALANCED, CONSUMER COMPLAINED THAT TIRES WERE NOISY AND STARTING TO MAKE A THUMPING NOISE MECHANIC INSPECTED TIRES, AND FOUND TIRES TO BE CRACKING BETWEEN THE CLEATS ON ALL 4 TIRES WHICH MEANS TREAD SEPARATION WAS IN ITS BEGINNING STAGES, CONSUMER HAS REPLACED ALL 4 FIRESTONE WILDERNESS AT (P235/75R15) ALTHOUGH TIRES NOT A PART OF RECALL. *JB

    Source: CONSUMER LETTER
  • 1997 FORD EXPLORER
    - NEW YORK, NY

    THE BRACKET WHICH ATTATCHES THE GAS PEDAL TO THE FIREWALL OF THE VEHICLE SHEARED OFF WHILE DRIVING THE VEHICLE. IT WAS ATTATCHED BY 3 SMALL SPOT WELDS WHICH I FEEL IS INSUFFICIENT TO HOLD THIS BRACKET IN PLACE.*AK

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - WARMINSTER, PA

    FAULTY TIRES CAUSE HUMMING NOISE WHILE DRIVING, TREAD WEAR AND VIBRATIONS, THE CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT (FIRESTONE P235/75R22L ALL TERRAIN SBR OWL TIRES, VNHL 1PY - 017 D22 7477). NLM

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - MIAMI, FL

    WHILE DRIVING ALL LIGHTS ON DASHBOARD CAME ON, HUMMING SOUND, HAD VEHICLE TOWED. CRANKSHAFT HAD BROKEN.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - COLVILLE, WA

    PE00 020 ; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY. WAS ABLE TO PULL OVER TO SHOULDER, AND NOTICED THAT RIGHT REAER TIRE SEPARATED FROM VEHICLE. FIRESTONE, RADIAL ATX, P23575R15 DEALERSHIP AWARE OF PROBLEM.*AK DOT V2HL1PM296, VEHICLE SUSTAINED DAMAGE. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - YORK, PA

    WHILE DRIVING 65MPH GAS PEDAL SNAPPED OFF, ALL THREE WELDS HOLDING GAS PEDAL SNAPPED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - PHOENIX, AZ

    WITH 7/32" TREAD DEPTH REMAINING, TIRE TREAD BEGAN TO SEPARATE FROM THE BODY OF THE TIRE. I KEPT THE TIRE FOR YOUR EXAMINATION SHOULD YOU DESIRE.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - WEST PALM BEACH, FL

    FIRESTONE WILDERNESS AT TIRES (P235/75R15) DOT VNHL, EXPERIENCED THUMPING NOISES AT SPEEDS OVER 40MPH, INSPECTED TIRES AND FOUND CRACKING, TREADS WERE BEGINNING STAGES OF SEPARATION ON ALL 4 TIRES, CONSUMER WENT TO FIRESTONE DEALER WHO REFUSED TO LOOK AT TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

    Source: CONSUMER LETTER
  • 1997 FORD EXPLORER
    - FEEDING HILLS, MA

    BOTH FRONT AND REAR TIRES BLEW OUT SIMULTANEOUSLY AS CAR PULLED FROM PARALLEL PARKING AND TURNED CORNER. VEHICLE WAS TOWED TO CANADIAN TIRE STORE WHERE ONE BLOWOUT WAS REPAIRED AND THE OTHER REFILLED. CONTACTED DEALER AND WERE TOLD TIRES WERE NOT GUARANTEED WITH CAR SALE SO WE WOULD HAVE TO REPLACE AS OUT-OF-POCKET EXPENSE. TRI-TOWN RUBBER INC. REPLACED ALL FOUR TIRES, MOUNTED AND BALANCED FOR $286.00 (SAME MAKE AND MODEL). ON JANUARY 16, 2000, A BLOWOUT ON FRONT LEFT OCCURRED AGAIN. CAR WAS AGAIN TOWED AND PAID TO HAVE NEW TIRE (SAME MAKE & MODEL) PUT ON VEHICLE. SUBMITTED COMPLAINT TO FIRESTONE UNDER RECALL AND WAS DENIED BECAUSE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. WANTED NHTSA TO HAVE INFORMATION FOR RESEARCH ON INCIDENTS OF TIRE FAILURE STILL BEING RESEARCHED EVEN THOUGH WE NO LONGER HAVE VEHICLE (3/11/00 TRADED IN). ) (DOT NUMBER: UNKNOWN TIRESIZE: P235/75R15)

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - MANASSAS, VA

    TWO OF THE VEHICLE TIRES HAD MISSING RUBBER FROM THE TREADS, THE CONSUMER REPLACED ALL FOUR TIRE AND REQUEST REMBURSEMENT (FIRESTONE ATX P235/75R15). NLM

    Source: CONSUMER LETTER