1997 FORD EXPLORER Complaints

THE RIGHT REAR TIRE ON MY FORD EXPLORER SPORT FAILED WHILE TRAVELLING AT APPROXIMATELY 45 MPH ON A DRY FLAT COOL ROADWAY IN APRIL 1999. THE NATURE OF THE FLAT WAS VERY UNUSUAL...SO CATASTROPHIC THAT I MADE A SEARCH OF THE ROADWAY FOR SEVERAL FEET TO LOOK FOR DEBRIS. I FOUND NONE, HOWEVER THE TIRE LOOKED AS THOUGH THE TREAD HAD BEEN PEELED AWAY FROM THE TIRE ABOUT HALFWAY UP THE SIDEWALL. THE TIRES WERE ADEQUATELY INFLATED AND THE FAILURE OCCURED QUICKLY. THE TIRE HAD ALMOST 19,000 MILES ON IT AT THE TIME. UNFORTUNATELY, THE TIRE WAS REPLACED AND TAKEN BY THE TIRE DEALER. I REPLACED IT AT MY OWN COST. THERE WERE NO INJURIES IN THIS ACCIDENT. I WOULD LIKE THIS TO SHOW UP IN THE RECORD BECAUSE I AM SUSPICIOUS THAT THE 16" WILDERNESS AT TIRES MAY ALSO ME FAULTY, DESPITE WHAT FIRESTONE AND FORD SAY. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

NOT ON RECALL AND INSPECTED BY DEALER BEFORE FAILURE. NO SAFETY DEFECT LISTED IN SUMMARY. (DOT NUMBER: W2HL TIRESIZE: P235/75/15)

ALL 4 OF MY TIRES WERE BAD AT 44,000 MILES. *AK (TIRESIZE: 225/70/16)( DOT NUMBER: TIRE SIZE: 225/70/16 )

CALL RED HICKEY FOR IMPORTANT CAUSE FINDING OF TIRE WEAR IN SUSPENSION 828 253 4311 HE HAS INVESTIGATED IT ON MANY EXPLORERS. AS SOON AS YOU ROTATE YOUR TIRES THE TROUBLE STARTS. THE WEAR ON OUR VEHICLE AT BOTH FRONT IS NOT THE AIR PREASURE. HICKEY SAYS IT IS A FORD DESIGN FLAW KNOWN AND IGNORED FOR YEARS AND OVERLOOKED BY MOST SHOPS. HE IS IN THE ALLIGNMENT BUSINESS THE LAST 40 YEARS AND KNOWN AS AN EXPERT IN THE AREA FOR PROBLEMS OTHERS CAN'T FIX.*AK (DOT NUMBER: W2HLIPY TIRESIZE: P235/75R15)

MY SISTER TOOK HER VEHICLE INTO AUDUBON FORD FOR ROUTINE SERVICE AND BECAUSE IT WAS PULLING TO THE RIGHT. THE MECHANIC TOLD HER THAT THE TREAD ON THE TIRES WAS SEPARATING AND THE TIRES NEEDED REPLACED. SHE THEN TOOK THE VEHICLE TO SAM'S CLUB AUTOMOTIVE FOR A SECOND OPINION. THEY CONCURRED AND SHE BOUGHT 5 NEW TIRES. THIS WAS 3 DAYS BEFORE SHE WAS OFFICIALLY NOTIFIED BY FORD OF THE TIRE RECALL. SHE WENT TO FIRESTONE IN NEW ORLEANS AND EXPLAINED TO THEM THE PROBLEM. SHE WAS TOLD THEY WOULD NOT REIMBURSE HER BECAUSE: THE TIRES WERE REPLACED 3 DAYS BEFORE SHE WAS NOTIFIED, SAM'S CLUB MIGHT HAVE SOLD THE TIRES TAKEN OFF THE VEHICLE, SHE COULD NOT PRODUCE THE TIRES FOR THEM, AND SHE DID NOT KNOW THE NUMBERS ON THE SIDE OF THE TIRES. THIS IS BULL. FORD CAN TELL BY THEIR RECORDS WHAT TIRES WERE ON THE VEHICLE AND WHERE THEY CAME FROM. FIRESTONE CAN ALSO CHECK WITH THE SELLING DEALER'S MECHANIC TO VERIFY THERE WAS A PROBLEM WITH THE TIRES. ARE YOU SUPPOSED TO USE A DEFECTIVE PRODUCT UNTIL THE RECALL STARTS AND HOPE YOU DON'T DIE BECAUSE OF IT? THANK YOU IN ADVANCE FOR YOUR HELP IN THIS MATTER.*AK (TIRESIZE: P23570R16)( DOT NUMBER: TIRE SIZE: P23570R16 )

WHILE DRIVING THE TIRE TREAD SPLIT RESULTING IN A BLOWOUT, DURING A TIRE ROTATION AND BALANCE THE TIRE DEALER STATED THE TREAD WAS SPLITTING ON ANOTHER TIRE, CONSUMERS TIRE WERE NOT INCLUDED IN RECALL 00T-005 BECAUSE THEY DID NOT HAVE THE CORRECT DOT CODE (FIRESTONE WILDERNESS, TIRES HAD 35K MILES). NLM

VEHICLE LEANS TO THE LEFT FRONT. LEFT FRONT OF VEHICKLE IS LOWER THAN THE RIGHT SIDE. MAKES TURNING TO THE RIGHT TRICKY.*AK

VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHILE SPEED CONTROL WAS ACTIVATED. DRIVER HAD TO SHUT VEHICLE OFF TO STOP. DEALER HAS BEEN NOTIFIED.*AK THERE IS A RECALL (00V422) REGARDING THE PROBLEM THE VEHICLE IS EXPERIENCING. *SLC

FIRESTONE FR 480 TIRE EXPERIENCED A BLOWOUT DUE TO TREAD SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRE PLUS THE COST OF THE THREE REMAINING TIRES. *SLC

WHILE DRIVING IN HEAVY TRAFFIC THE LEFT REAR GOODYEAR WRANGLER TIRE BLEWOUT CAUSING THE VEHICLE TO VEER SHARPLY TO THE SIDE, THE TREAD SEPARATED AND THE TIRE COMPLETELY DISITEGRATED, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSENT. NLM