2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER SPORT
    - PORT ST. LUCIE, FL

    BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MISHAWAKA, IN

    THE REAR LIFTGATE MOUNT BROKE OFF AND WINDOW FELL ON MY DAUGHTERS HEAD AND BENT THE OTHER MOUNT AND BROKE LEFT STRUT OFF. CAN'T LINE IT UP TO GET IT TO CLOSE AND LATCH SHUT. CAN'T DRIVE THE CAR OR LIFTGATE WILL FALL OFF. GOING TO GET SOME ROPE AND TRY TO TIE IT ON. IT WAS IN FRONT OF HOUSE WITH THE WHOLE HATCH OPEN TO GET GROCERIES OUT

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MADERA, CA

    THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MACON, GA

    WELL THE ELECTRICAL HAS TO DO WITH DOORS AND WINDOW CONTROLS AND LOCKS AND DRIVER GAUGE PANEL SENSORS HAVING NEVER WORKED PROPERLY. THE BODY ISSUE HAS TO DO WITH FAILED PAINTAND POLYMER COATINGS ALONG WITH CRACKED BODY PANEL ON REAR LIFTGATE. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MASPETH, NY

    DOOR AJAR LIGHT IS ALWAYS ON AND ALARM GOES OFF CONSTANTLY FROM IT. SEAT BELT LIGHT IS ALWAYS ON EVEN WHEN SEAT BELTS ARE IN USE. ABS LIGHT IS ALWAYS ON AND OFF. ALWAYS ISSUES WITH HEAT AND COOLANT.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - INDIANAPOLIS, IN

    "EXPLODING REAR WINDOW" - MY TRUCK WAS PARKED IN FRONT OF MY HOUSE AND I WENT OUT TO GET SOMETHING OUT OF IT. I SIMPLY OPENED THE HATCH AND THE REAR WINDOW EXPLODED IN MY FACE.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER SPORT
    - CITRUS HEIGHTS, CA

    I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - WILSON, NC

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE DOOR LOCKS TO CONSISTENTLY LOCK AND UNLOCK. THE FAILURE CAUSED THE BATTERY TO DRAIN AND THE SECURITY ALARM TO SOUND. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - FAIRFIELD, CA

    "TAKATA RECALL" I HAVE HAD TO HAVE THE TRANSMISSION REBUILT IN MY 2002 FORD EXPLORER 3 TIMES. THE FIRST TIME IN 2008 WITH 107,262, SECOND TIME JUNE 2012 WITH 136671 MILES AND THE 3RD TIME IN SEPTEMBER 2015 WITH 184,086 MILES ON IT. I WOULD SAY THAT ANYTIME YOU HAVE TO REPLACE YOUR TRANSMISSION THAT MANY TIMES THERE IS DEFINITELY A DEFECT IN THE TRANSMISSION OF THE EXPLORER.

    Source: NHTSA WEB SITE