1997 FORD EXPLORER Complaints

SERIOUS NOISE PROBLEM AT RIGHT FRONT END DURING ANY MOVEMENT OF THE VEHICLE. UNSURE IF THIS IS A SAFETY ISSUE AND CURRENTLY CONCERNED TO TRAVEL ANY LENGTHY DISTANCE.*AK

ALL THESE TIRES SHOULD BE TAKEN OFF THE ROAD. THERE IS NO INDICATION THAT THIS IS A MANUFACTURING. ISSUE RATHER THAN A DESIGN ISSUE. *AK( DOT NUMBER: )

ONE TIRE CAME APART AND CONSUMER REPLACED ALL FOUR TIRES WITH A DIFFERENT BRAND, CONSUMER REQUEST REIMBURSEMENT (FIRESTONE WILDERNESS AT P235/75R15). NLM

WHENEVER PLACING CCS SEAT IN MIDDLE OF BACK SEAT, AND WHOEVER SITS ON EITHER SIDE OF SEAT WILL BE TRAPPED. PUSH RELEASE BUTTON ON THE CCS IS TOO CLOSE TO THE SEAT BELT BUCKLES ON REGULAR SEATBELTS, AND CONSUMER CAN'T GET HER HANDS BETWEEN BUTTONS. *AK

ALL 4 TIRES SHOWING SIGNS OF TREAD SEPARATION. NOT A PART OF THE ORIGINAL FIRESTONE RECALL. HAVE REPLACED ALL 4 TIRES WITH A SET OF GOODYEAR WRANGLER ATS. STILL HAVE POSSESSION OF THE FIRESTONE TIRES AS I AM TRYING TO HEIGHTEN THE AWARENESS THAT THERE MAY BE PROBLEMS WITH THE WILDERNESS AT TIRES FROM OTHER FIRESTONE PLANTS OTHER THAN DECATUR, ILLINOIS AND HOPEFULLY GET SOME TYPE OF REIMBURSEMENT FOR HAVING DEFECTIVE TIRES. *AK (DOT NUMBER: VNHL1PY176 TIRESIZE: P235/75R15)

I HAVE A 1997 FORD EXPLORER WITH FIRESTONE WILDERNESS AT TIRES. THESE TIRES DO NOT BELONG TO THE RECALL. I HAD MY TIRES INSPECTED A COUPLE OF WEEKS AGO BY THE FIRESTONE DEALER. WHO SAID THEY WERE FINE. I KEEP THE PRESSURE IN THE TIRES ABOUT 30 PSI. ON THANSGIVING WEEKEND, WHILE I WAS ON THE HIGHWAY I HAD MY REAR TIRE SHREDDED. WE ALMOST LOST CONTROL OF OUR VEHICLE BUT MANAGED TO PULL OFF THE ROAD EVENTUALLY. I CALLED FIRESTONE AND FORD AND WAS GIVEN THE RUN AROUND FOR A COUPLE OF DAYS. I CALLED FORD, WHERE THEY INDICATED TO ME THAT THEY WERE NOT RESPONSIBLE FOR THE TIRES AND ONLY RESPONSIBLE FOR TAKING INFORMATION ABOUT INCEDENTS. FIRESTONE SAID THAT REAR TIRE FAILURES ARE COMMON , AND I SHOULD NOT BELIEVE IN THE HYPE ABOUT THE TIRES SINCE THEY ARE A SAFE PRODUCT. HE ALSO SAID TO ME THAT FORD EXPLORER'S HAVE A HIGH INCEDENCE OF TIRES FAILING FROM THE REAR LEFT SIDE, AND IT IS A FAIRLY COMMON OCCURENCE. EVENTUALLY AFTER MUCH ARGUMENT, A LOCAL FIRESTONE DEALER HAS AGREED TO REPLACE ONE TIRE FREE OF CHARGE.THIS WAS ONLY BECAUSE WE COULD NOT RETEMINE WHY THE TIRE HAD SHREDDED. IT LOOKED TO BE LIKE THE TRED SEPERATED IN ONE PORTION AND SUBSEQUENTLY TORE THE REST OF THE TIRE OFF. THE FIRESTONE GUY SAID IT WAS NOT THE "TYPICAL" TREAD SEPARATION. HE ALSO OFFERED TO REPLACE MY TIRES FOR ABOUT $500 IF I DID NOT FEEL SAFE WITH THE CURRENT SET. AT THIS POINT I FEEL VERY UNSAFE DRIVING MY VEHICLE. NIETHER FORD NOR FIRESTONE SEEM TO FEEL IT IS THEIR RESPONSIBILITY TO ADDRESS MY FEARS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS?. I HAVE NAMES CONTACT NUMBERS AND REPRESENTATIVES WITH WHOM I HAVE SPOKEN. *AK (DOT NUMBER: W2HL TIRESIZE: P23575R15)

TIRE THERD SPERATED FROM BODY OF TIRE (TIRESIZE: 235-75R-15)( DOT NUMBER: TIRE SIZE: 235-75R-15 )

THRED SEPERATED FROM TIRES ,BUT WAS INFORMED IT WAS NOT ONE ON RECALL (TIRESIZE: 175-70R-15)( DOT NUMBER: TIRE SIZE: 175-70R-15 )

WINDSHIELD WASHER WILL NOT SPRAY FLUID. SAFETY CONCERN AS VISIBILITY CAN BE IMPAIRED, ESPECIALLY IN THE WINTER. HAVE SEEN FORD DISCUSSION GROUPS THAT THIS IS A COMMON PROBLEM, POSSIBILITY RELATED TO EXCESSIVE GREASE IN THE ELECTRICAL CONTACTS OF THE WIPER AND WASHER SPRAY SWITCH. *AK

THE FIRESTONE WILDERNESS AT TIRES (P235/75R15) ON VEHICLE WERE NOT INCLUDED IN RECALL, HOWEVER THE TIRES SHOWED SIGNS OF TREAD SEPARATION, THE CONSUMER REPLACED THE TIRES AT A PRO-RATED COST AND IS REQUESTING REIMBURSEMENT, THE FIRST FIRESTONE CENTER THE CONSUMER WENT TO STATED THERE WERE NO DEFECTS WITH THE TIRES, BUT TWO OTHER FIRESTONE CENTERS STATED OTHERWISE. *SLC