1997 FORD EXPLORER Complaints

FIRESTONE WILDERNESS AT TIRES EXPERIENCED FLAT TIRES ON 7 DIFFERENT OCCASIONS, THE FIRST TIRE WENT FLAT ONLY ONE WEEK AFTER PURCHASING VEHICLE, CONSUMER RECEIVED RECALL NOTICE 00T005 AND IS REQUESTING REIMBURSEMENT. *SLC

CONSUMER NOTICED AN OBLONG WORN PLACE ON THE TREAD NEAR THE SIDEWALL THAT WORN DOWN TO THE CORD ON A FIRESTONE WILDERNESS AT TIRE (P235/75R15), CONSUMER REPLACED ALL THE TIRES AND LATER RECEIVED THE RECALL LETTER BUT DIDN'T HAVE THE DOT#'S TO SEE IF THE TIRES SHOULD HAVE BEEN INCLUDED, THE SPARE TIRE WAS NOT INCLUDED IN THE RECALL SO THE DEALER ASSUMED THE OTHER TIRES WERE NOT INCLUDED, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

FIRESTONE WILDERNESS AT TIRE (P235/75R15) EXPERIENCED TREAD SEPARATION AND CAUSED THE VEHICLE TO SUSTAIN DAMAGE, THE CONSUMER REPLACED ALL FOUR TIRES AND IS REQUESTING REIMBURSEMENT. *SLC

TIRES WERE CUPPED AND MADE THUMPING NOISE WHILE DRIVING, CONSUMER NOTICED THAT EVENTHOUGH THE TIRES HAD PLENTY TREAD THERE WAS EXCESSIVE WEAR ON THE EDGES OF THE TIRES AND THE STEEL BELTS WERE EXPOSED, CONSUMER REQUEST REIMBURSEMENT FOR FAULTY TIRES. NLM

ENGINE IDLE IS ERRATIC WHEN ENGINE IS WARM, VEHICLE IS IN NEUTRAL OR PARK AND HEATER OR AIR CONDITIONER IS ON. THIS COMPONENT HAS NOW FAILED TWICE. IS THIS A COMMON PROBLEM?

HELP! I HAVE A REPORT THAT SAYS THERE IS OVER 2 MILL CLAIMS ON THIS TIRE. STILL NO RECALL. PLEASE HELP ME TO HAVE THESE TIRES RECALLED. WHO CAN I TALK TO? THE DEALER WILL NOT HELP AND FIRESTOME FABRICATED A STORY TO ME! SINCERELY TAMMY FORRESTER 949-587-3299 THANKS*****AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )

TREAD SEPARATING FROM TIRE . TAKEN TO TIRE SHOP FOR INSPECTION AND REPLACEMENT OF TIRES. *AK (DOT NUMBER: W2C1PX TIRESIZE: P25570R16)

DURING APRIL WHILE DRIVING AT LOW SPEED I NOTICED AND HEARD A THUMPING NOISE IN MY FRONT WHEEL. I TOOK THE CAR TO A LOCAL SERVICE GARAGE THAT I TRUST AND THEY DETERMINE THE PROBLEM WAS WITH A TIRE. THIS GARAGE ROTATED THE TIRES. IT WAS AFTER THIS THAT I LEARNED OF THE FIRESTONE RECALL. I HAD THE TIRES INSPECTED AGAIN BY THIS SERVICE GARAGE AND THEY GAVE ME THE TIRE NUMBERS SO I COULD GO TO THE FIRESTONE DEALER. AT THE FIRESTONE STORE I EXPLAINED THE PROBLEM OF THE "THUMPING TIRE" AND GAVE THEM THE TIRE NUMBERS. THEY TOLD ME THAT MY TIRES WERE NOT PART OF THE RECALL AND THEY DID NOT OFFER TO INSPECT THE TIRES. STILL HAVING CONCERN I WENT BACK TO MY TRUSTED SERVICE STATION IN MARTINSBURG WV AND THEY INSPECTED THE TIRES AGAIN. NOTED SMALL CRACKS AORUND THE RIM AND ALONG THE EDGE OF THE TREAD ON ALL TIRES. NOTING THE POTENTIAL RISK OF TIRE FAILURE I PURCHASE 5 NEW TIRES ON 9/20/2000 FOR $ 420.82. PLEASE NOTE I COULD NOT FIND TIRES AVAILABLE EVEN THOUGH I WENT TO MORE THEN ONE PLACE, E.G., COSTCO - PRICE CLUB. I THEN WENT BACK TO FIRESTONE AND THEY THEN INSPECTED THE TIRES. THEY WERE ABLE TO SEE THE MARKED UP WILDERNESS AT TIRES AND CRACKS. HOWEVER, THEY TOLD ME THAT BECAUSE THESE WERE NOT PART OF THE RECALL THEY COULD DO NOTHING FOR ME. I CURRENTLY HAVE ALL 5 TIRES IF ANYONE IS INTERESTED IN LOOKING AT THEM. I DONOT BELIEVE FIRESTONE ACTED IN GOOD FAITH. ONE FINAL COMMENT, FORD MOTOR COMPANY IS NOT BLAMELESS IN THAT THEY PUT A C GRADE TEMPERTURE TIRE ON A VEHICLE THAT IS KNOWN TO BE USE OFF ROAD IN SAND AND UNDERINFLATED. WHY WOULD THEY DO THAT??? I WOULD WELCOME A RESPONSE FROM ANY INTERESTED PARTY.*AK (DOT NUMBER: W2HL1PY127 TIRESIZE: P235/75R15)

ALL FOUR OF MY FIRESTONE WILDERNESS AT TIRES ON MY '97 EXPLORER SPORT HAVE CRACKS ON THE SIDEWALLS ABOUT 1/2 INCH FROM THE TOP OF THE TIRES THAT RUN THE FULL CIRCUMFERENCE OF EACH TIRE. (DOT NUMBER: BM07459-3 TIRESIZE: P235/75R15)

FIRESTONE WILDERNESS AT TIRES (P265 75 R16) EXPERIENCED TREAD SEPARATION WHICH WAS CAUSING THE VEHICLE TO PULL AND VIBRATE AT HIGHER SPEEDS. *SLC