1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- CLINTON, NC
TICKING NOISE IN ENGINE SINCE PURCHASE. HAD THE SUV IN A FORD SERVICE CENTER SEVERAL TIMES FOR RECALLS ETC. HAD ONLY 21,000 MILE AT PURCHASE. WENT TO ANOTHER FORD SERVICE CENTER WITH ENGINE SERVICE LIGHT ON AT 36,200. TOLD I NEEDED THE TIMING CHAIN REPLACED AT MY COST. ACCORDING TO YOUR WEB POSTING A SERVICE BUL. HAS GONE OUT ON THIS PROBLEM LONG AGO. FORD SHOULD HAVE HAD A RECALL . IF NOT FIXED IN OTHER ENGINES THIS WILL COUSE MAJOR ENGINE FAILURE AND MAJOR EXPENSE TO OTHERS. FORD SHOULD HAVE COVERED THIS! ACCORDING TO YOUR WEB CUSTOMER COMPLAINTS I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. FORD NEEDS TO BE PUSHED ON THIS PROBLEM BEFORE MAJOR ENGINE FAILURE HAPPES TO OTHERS WITH POSSIBLE INJURIES ETC. *AK
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- WACO, TX
3 WEEKS AFTER HAVING MY VEHICLE INSPECTED BY THE STATE OF TEXAS AND 4 WEEKS AFTER INSPECTION BY FORD DEALERSHIP THE TREAD WAS OFF MY TWO FRONT TIRES. LUCKILY THIS WAS CAUGHT BEFORE IT KILLED SOMEONE. I REPLACED THE TIRES WITH MORE WILDERNESS TIRES THOUGHT THE FIRESTONE DEALERSHIP HAD NO EXPLANATION FOR THE INSTANTANIOUS TREAD LOSS. FORD WAS ALSO NOTIFIED AT THE TIME. AFTER IT CAME TO LIGHT ON THE TIRE PROBLEMS I GOT WITH FORD WHO SAYS IT'S FIRESTONES PROBLEM. FIRESTONE SAYS IT'S MY PROBLEM. I FEEL THE 16 INCH WILDERNESS SHOULD BE RECALLED BEFORE MORE ARE KILLED. PLEASE DO WHAT YOU CAN !!! (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- ALBUQUERQU, NM
CONSUMER RECEIVED REIMBURSEMENT ($100) FROM FIRESTONE FOR RECALLED SPARE BUT HAS NOT RECIEVED REIMBURSEMENT FOR THE OTHER WILDERNESS AT TIRES. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- CARBONDALE, CO
CONSUMER BEGAN HAVING PROBLEMS WITH TWO OF THEIR FIRESTONE TIRES AND DECIDED TO REPLACE ALL FOUR PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- SOUTH HAMP, NH
FAULTY FIRESTONE WILDERNESS AT TIRES CAUSED VIBRATION WHILE DRIVING AND CONSUMER NOTICED CRACKS IN THE SIDEWALL, CONSUMER REPLACED THE TIRES. NLM
Source: CONSUMER LETTER -
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1997 FORD EXPLORER- AUSTIN, TX
FIRESTONE WILDERNESS AT TIRES EXPERIENCED TREAD SEPARATION, CAUSING VEHICLE TO PULL AND SHAKE AT HIGHER SPEEDS. *SLC
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WILLISTON, FL
WE HAVE BEEN TO TWO FORD DEALERS, FIRESTONE AND NO ONE WILL COMPLY TO REPLACE THESE TIRES, I DO NOT WANT MY WIFE DRIVING THIS TO AND FROM WORK WITH THESE TIRES ON IT. FORD SEEMS TO PASS THE BUCK TO FIRESTONE AND VICE VERSA. SUPPOSIDLY IN NEW YORK, WE HAVE FRIENDS IN SHOPS AND ARE REPLACE ALL TIRES ON THE EXPLORER. GETTING NO SATIFACTION IN DEALERS IN FLA. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- NASHPORT, OH
LEFT REAR TIRE WOULD LOSE AIR ALONG WITH THE OTHER TIRES. LEFT REAR TIRE WAS ONLY THE ONE THAT HAD CRACKS ALL AROUND TIRES, NEAR THE TREAD & CASING. WOULD HEAR A LOT OF NOISE COMING FROM TIRES WHEN DRIVING. TAKING VEHICLE TO FIRESTONE RETAILER TO CHECK & HAVE EXCHANGE. FIRESTONE, WILDERNESS AT, DOT VNHL P235/75R15 WITH 39,000 MILES.*AK TWO OR THREE TIRES HAD SEPARATION CRACKS ALONG EDGE OF THE TREAD AND SIDE WALL. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- TALLASSEE, AL
WHILE DRIVING 60MPH & HEARD A THUMP NOISE BEFORE TREAD ON THE LEFT REAR TIRE CAME OFF. LOOKED AT A RECAP TIRE. IT HIT THE SIDE FENDER WELL. TIRE WAS STILL INFLATED AT THE TIME. DO NOT HAVE THE TIRE. HAD PUT THE SPARE TIRE ON IN ITS PLACE. FIRESTONE, WILDERNESS AT P235/75R15 WITH 100,000 MILES.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WILLOUGHBY, OH
TIRES HAVE CRACKS IN THE RUBBER NEAR THE LUGS. BEEN TO 3 FIRESTONE DEALERS TO HAVE THEM CHECKED FOR SAFETY. FIRST DEALER SAID "DRY ROT". SECOND DEALER SAID "OZONE CRACKING". THIRD SAID "ALL TIRES WITH LARGE LUGS ON SUV'S GET THAT CRACKING". THESE ALL SOUND LIKE B.S. TO ME! SHOULDN'T THESE TIRES BE REPLACED BY FIRESTONE ALSO BEFORE ONE COMES A PART AND CAUSES DAMAGE/INJURY? I LEASE THIS VEHICLE AND I DON'T BELIEVE I SHOULD BE RESPONSIBLE FOR THIS! PLEASE ADVISE. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE