2014 FORD EXPLORER Complaints

I HAVE A 2014 FORD EXPLORER SPORT WITH A STEERING ISSUE THAT NEEDS TO BE RESOLVED. THE STEERING JARS TO THE LEFT WHEN DRIVING AT A SPEED OF 55 OR SO ON CURVES. IF A CAR IS EVER COMING TOWARDS ME I HOPE TO GOD MY EXPLORER DOESN'T DECIDE TO MAR TO THE LEFT AT THAT POINT. ALSO, THE GRINDING SOUND COMING FROM THE RACK IS A FAULTY PART THAT SHOULD BE A RECALL AT THIS POINT AS IT IS A SAFETY ISSUE THE FORD SHOULD LOOK AT. THE SOUND IS NOTICEABLE AT A COMPLETE STOP BUT DRIVING IT IS STILL PRESENT.

I WAS DRIVING MY 2014 FORD EXPLORER SPORT ON THE PARKWAY AND AT APPROXIMATELY 65MPH, MY DASHBOARD LIT UP INDICATING "STEERING LOSS STOP SAFELY" & "SERVICE ADVANCETRAC". I AM BEYOND FURIOUS! LUCKILY I WAS STRONG ENOUGH TO STEER THE VEHICLE SAFELY OFF THE ROAD, BUT I DON'T BELIEVE I COULD SAY THE SAME IF MY WIFE WAS DRIVING. THIS IS A DEATH SENTENCE TO A DRIVER. I SHOULD NOT BEAR THE BURDEN OF A NEARLY $3,000 REPAIR DUE TO FORD'S POOR ENGINEERING. THIS SHOULD BE COVERED UNDER RECALL AS THE PREVIOUS MODELS ARE. I AM FUMING!

I WAS EXPERIENCING THE SMALL OF EXHAUST IN MY VEHICLE RECENTLY. I TOOK IT TO MY LOCAL FORD DEALER AND THEY LET ME KNOW THAT IT IS A KNOWN ISSUE IN EXPLORERS FOR MODEL YEARS 2011-2017, BUT MY VIN NUMBER ISN'T COVERED BY THE SERVICE BULLETIN OR SAFETY RECALL. I DID PROCEED TO HAVE THE VEHICLE REPAIRED, THE DEALERSHIP TOLD ME TO CONTACT FORD CUSTOMER SERVICE. I HAVE CONTACTED THEM, THEY ALSO REITERATED THE SAME INFORMATION--THAT IT IS A KNOWN ISSUED, BUT MY VIN NUMBER IS NOT INCLUDED AS ONE WHERE THIS WOULD BE A CONCERN. I AM CONFUSED BY THIS AS I DID UNKNOWINGLY EXPERIENCE THESE FUMES IN THE CABIN OF THE VEHICLE, THE DEALERSHIP HAD TO PARTIALLY TAKE THE CAR APART TO SEAL VARIOUS AREAS, ETC.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 20V675000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOGGUS FORD HARLINGEN (2521 S EXPRESSWAY 83, HARLINGEN, TX 78550, (956) 423-2580) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

GOOD MORNING, MANUFACTURER RECALL NUMBER20S62 NHTSA RECALL NUMBER20V675 I FEEL THAT THE RECALL FOR THE REAR SUSPENSION IS ALSO CAUSING THE STEERING WHEELS ON MANY OF THE FORD EXPLORERS TO SQUEAK, OR CREATE A LOUD BANGING NOISE. MY VEHICLE IS CURRENTLY SQUEAKING EVERY TIME I TURN THE STEERING WHEEL, THIS VEHICLE HAS NEVER BEEN IN ACCIDENT AND NEVER HAD THE STEERING COLUMN REPLACED.

2014 MODEL FORD EXPLORER INNER INTERIOR DOOR PANELS, GLUE HOLDING UPPER MATERIAL ONTO DOOR PANEL HAS LET GO AND FOLDED OVER ON BOTH FRONT DOORS, THIS WAS AN ISSUE AND A RECALL/REPLACEMENT WAS ISSUES UNDER A TSB AS WELL, BUT FORD WILL ONLY FIX OR REPLACE WITHIN 5 YEARS, UPON PURCHASE OF VEHICLE DOOR MATERIAL WAS STARTING TO COME OFF, BY THE TIME IT WAS NOTICED IT WAS EARLY 2020 WHICH MADE THE REPAIR OPTION VOID DUE TO IT BEING OUT OF THE 5 YEAR PERIOD. THIS IS SOMETHING THAT SHOULD HAVE BEEN COVERED FOR AT LEAST A 10 YEAR SPAN AS IT APPEARS THIS IS HAPPENING TO THOUSANDS OF THESE EXPLORERS JUST OUTSIDE OF TEH 5 YEAR REPAIR TIMEFRAME.

WHILE WIFE WAS DRIVING VEHICLE HOME FROM WORK, STEERING ABRUPTLY GOT STIFF AND MAKING THE VEHICLE BECAME VERY DIFFICULT AND DANGEROUS, GOT A WARNING FROM DASH AND NOW WHILE TURNING THE STEERING WHEEL THERE IS A LOUD GRINDING/RUBBING NOISE FROM THE STEERING ASSEMBLY. HAVE BEEN ADVISED THE RACK AND PINION NEEDS TO BE REPLACED. THIS IS A 2014 FORD EXPLORER BUT WAS MANUFACTURED IN LATE 2013 AS A 14 MODEL. YET THIS RACK AND PINION IS NOT COVERED UNDER THE RECALL. SINCE I CANNOT AFFORD THE REPAIRS THE VEHICLE HAS HAD TO SIT. PRIOR RECALL FOR THE 2011-2013 NEEDS TO BE EXPANDED TO COVER THESE NEW COMPLAINTS AS THESE PARTS WERE MOST LIKELY THE SAME PARTS INCLUDED IN THE INTIAL RECALL BUT PLACED IN THE NEWER MODEL YEAR VEHICLE. I CANNOT GET THE NEWEST RECALL ADDRESS BECAUSE I CAN'T GET THE EXPLORER TO THE DEALER WITHOUT PAYING FOR A TOW TO AND FROM SINCE THE RACK AND PINION IS A MAJOR ISSUE

I RECEIVED A SAFETY RECALL NOTICE 20S62/HNTSA RECALL 20V-675. HOWEVER IT ISN'T IN ANY SYSTEM. I AM TRYING TO DETERMINE IF I ACTUALLY DO OR DON'T HAVE A SAFETY RECALL. I HAVE CALLED THE FORD CORPORATE OFFICE, BUT I CAN'T TALK TO A PERSON SO I CAN'T GET AN ANSWER FROM THE ISSUING OFFICE. PLEASE HELP!!

DOOR PANEL HAS POPPED OFF THE TOP OF INTERIOR DRIVERS SIDE DOOR AND IS ALSO PULLING AWAY ON ARM REST. THIS WAS A PREVIOUS RECALL BY FORD BUT OURS DID NOT OCCUR UNTIL AFTER THE RECALL END DATE AND FORD WOULD NOT REPLACE DOOR PANEL UNLESS YOUR SHOWED THE DEFECT. FORD REFUSES TO FIX EVEN THOUGH THEY KNOW ITS A FLAW.

THE DRIVER DOOR PANEL HAD BUCKLED AND COMING OFF. RECALL 17N04 BUT BECAUSE IT AFTER 5 YEARS THEY WONT COVER. THIS NOT FAIR WHEN THEY KNEW THIS WAS AN ISSUE.