1997 FORD EXPLORER Complaints

View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 FORD EXPLORER
    - NORTH MIAMI BEACH, FL

    THE FIRESTONE TIRES EXPERIENCED IRREGULAR TREAD WEAR, NOISE AND VIBRATION, CONSUMER REPLACED ALL FOUR TIRES AND REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. NLM

    Source: RESULT OF A RECALL INVESTIGATION
  • 1997 FORD EXPLORER
    - EUSTIS, FL

    TWO OF THE CONSUMER FIRESTONE TIRES STARTED SHOWING THE CORDS, CONSUMER REPLACED THOSE TWO AND ABOUT 45 DAYS LATER THE OTHER TWO STARTED SHOWING THE CORDS, TIRES WERE RECALLED BUT CONSUMER DID NOT HAVE ALL THE ORIGINAL TIRES SO THE DEALER WOULD ONLY REPLACE THE ONE THE CONSUMER STILL HAD. NLM

    Source: RESULT OF A RECALL INVESTIGATION
  • 1997 FORD EXPLORER
    - ALBANY, NY

    WHILE GOING UP HILL CAR WAS BACKING BACK DOWN HILL. TOOK VEHICLE TO DEALER, AND HAD TRANSMSSIION REPLACED. FEBRUARY 2000, CONSUMER HAD TO GET A TOTAL OF 3 TRANSMSSIONS.ON 07-OCT-2000, WHILE WAITING AT A LIGHT, CONSUMER TOOK FOOT OFF OF BRAKE AND VEHICLE ROLLED BACKWARDS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - MARION, KY

    ORIGINAL TIRE ON FORD, EXPLORER SPORT, 1997, P255/70R16 (PROVIDE DOT). ONE OF THE TIRES, CONSUMER DOES NOT NO WHICH ONE, HAD SLITS ALL AROUND THE TIRE. *AK FORD WOULD NOT REPLACE TIRES BECAUSE THEY WERE NOT PART OF THE RECALL, CONSUMER REPLACED TIRES AND IS REQUESTING REIMBURSEMENT. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - SAVANNAH, GA

    I HAVE THE WILDERNESS AT FIRESTONE TIRES. THEY SEEM TO NOT BE THE RECALL TIRES BUT THE DOT # IS W2HL. MY HUSBAND AND I WERE ON A ROAD TRIP AND GOING 70 MPH AND THE TREAD JUST RIPPED OFF THE REAR RIGHT TIRE. OUR EXPLORER SPORT JUST SWERVED HARD TO THE RIGHT TILTING UPWARDS AND THEN COMING DOWN, THEN SWERVING TO THE LEFT TILTING UPWARDS AND THEN COMING DOWN, ANOTHER SWERVE TO THE RIGHT AND THEN TO THE LEFT BEFORE WE STOPPED. THIS WAS ON THE INTERSTATE AND EVERYONE BEHIND US BEGAN SLAMMING ON THEIR BRAKES TO AVOID US. THAT SCARED ME VERY MUCH BUT WE ARE BEING TOLD THAT NO ONE CAN HELP US. THERE WAS DAMAGE TO MY TRUCK AND I HAD TO BUY TWO NEW TIRES AT MY COST. WE HAD A MECHANIC LOOK AT ANOTHER TIRE AND WE COULD ALMOST MOVE THE TREAD IT WAS GETTING THAT BAD. IT WAS READY TO BLOW HE SAID. SO WE BOUGHT TWO. I AM UNHAPPY WITH FIRESTONE RIGHT NOW AND I DON'T WANT THESE TIRES ON MY TRUCK. ALL THE TIRES HAVE THE SAME DOT #. I NEED TO GET THREE MORE TIRES AND GET MY TRUCK FIXED AND I DON'T KNOW WHO IS GOING TO PAY FOR IT.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - SAVANNAH, GA

    PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND VEHICLE STARTED SWERVING LEFT AND RIGHT ON THE HIGHWAY. THERE WERE NO INJURIES.TIRE WAS A FIRESTONE P23575R15 #DOT W2HL. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - WILSONVILL, OR

    CONSUMER FIRESTONE TIRES WERE FAULTY CAUSING THE VEHICLE TO WEAVE AND VIBRATE WHILE DRIVING, CONSUMER REPLACED THE TIRES AND REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE TIRES WERE PURCHASED FROM A COMPETITOR PRIOR TO AUG 9, 2000 (FIRESTONE WILDERNESS AT).

    Source: RESULT OF A RECALL INVESTIGATION
  • 1997 FORD EXPLORER
    - HAMMOND, LA

    WHILE VEHICLE WAS PARKED IN THE NEUTRAL POSITION, AND EMERGENCY BRAKE ON, VEHICLE JERKED AND ROLLED, CAUSING A COLLISION. DEALER HAS INSPECTED THE VEHICLE.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 FORD EXPLORER
    - CAPE MAY COURT HOUSE, NJ

    MY MECHANIC,WHILE DOING AN OIL CHANGE,NOTICED THE SEVERE CUT AT SEPARATED TREAD ON MY RIGHT REAR TIRE.ALSO CHECKING OUT THE OTHER TIRES,THE REAR LEFT IS BADLY CRACKED AND STARTING TO PEEL.THEY BOTH HAVE UNEVEN TREAD WEAR.THE RIGHT REAR HAD TO BE CHANGED IMMEDIATLY.THE LEFT IS IN NEED OF IMMEDIAT REPAIR ALSO.I HAVE A TYPED STATEMENT FROM THE MECHANIC.*AK (DOT NUMBER: W2HL1PY496 TIRESIZE: P235/75RI5)

    Source: NHTSA WEB SITE
  • 1997 FORD EXPLORER
    - O FALLON, IL

    FIRESTONE ATX TIRES (P235 75 R15) ARE INCLUDED IN RECALL 00T005, DEALER STATED THAT THERE WOULD BE 5 DIFFERENT TIRE BRANDS TO CHOOSE FROM, HOWEVER WHEN THE CONSUMER ARRIVED TO GET THE REPLACEMENT TIRES THE BRANDS WERE DOWN TO 2 AND THERE WERE NO ALL TERRAIN TIRES LIKE THE ONES CURRENTLY ON THE VEHICLE, CONSUMER FEELS THAT THE REPLACEMENT TIRES SHOULD BE THE SAME TYPE AND QUALITY OF TIRES THAT WERE ORIGINALLY PURCHASED. *SLC

    Source: RESULT OF A RECALL INVESTIGATION