2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER SPORT
    - LORIDA, FL

    AFTER ADJUSTING STEERING WHEAL UP AND DOWN THE HARNESS WAS BROKEN DUE TO SHORT HARNESS UNDER DASH I DIDN'T NOTICE IT UNTIL THE ELECTRICAL SYS FAILED

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - MILLVILLE, NJ

    DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - NOKOMIS, IL

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE GEAR WOULD NOT ENGAGE WHEN SHIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION BAND DID NOT CONNECT. THE TECHNICIAN RECOMMENDED THAT THE TRANSMISSION BE REPLACED OR REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 04V442000 (STRUCTURE) AND 09V399000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - GREEN BAY, WI

    BACK TAILGATE WINDOW IS CROOKED, AIR PRESSURE THING FELL OFF ON RIGHT SIDE CAUSING A LACK OF SUPPORT ON THAT SIDE AND HINGES ARE STARTING TO BEND TO THE LEFT ALSO. WHO KNOWS WHEN THIS WINDOW WILL FALL OFF OR HOW MUCH LONGER IT WILL BE SUPPORTED WITHOUT THE SUPPORT ON THE RIGHT. IT'S JUST SCARY, WE DON'T USE THIS TAILGATE WINDOW AT ALL SO IT MAY BE FINE? IT IS LIKE THIS WHILE STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING ETC.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - TULSA, OK

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 40 MPH, BOTH DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. AS A RESULT, THE VEHICLE FAILED TO START. THE DRIVER SUSTAINED LEFT ARM INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS PUSHED BY ANOTHER VEHICLE TO THE CONTACTS RESIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - BOWIE, MD

    AFTER LOADING MY LUGGAGE I CLOSED MY TRUNK AND THE WHOLE BACK WINDOW COMPLETELY SHATTERED THE STRUTS BROKE AND THE LITTLE BLACK THING THAT HOLDS THE WINDOW UP TOP BROKE TOO. I GOT A CUT ON MY HAND, GLASS WENT EVERYWHERE. SO STRESSED..

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - JACKSON, NJ

    THE GEAR SHIFT JUST BROKE OFF WHILE I WAS PUTTING THE CAR IN REVERSE THIS IS EXTREMELY DANGEROUS THE CAR HAD TO BE TOWED BUT WE HAD TO FIGURE OUT HOW TO SHUT OFF THE CAR, SINCE IT WOULD NOT SHUT OFF WHILE IN REVERSE. I GOT ANOTHER WHOLE STEERING COLUMN PUT IN AND WITHIN LESS THAN 2 MONTHS THE GEAR SHIFT BROKE OFF AGAIN THIS TIME THE CAR WAS IN PARK, BUT ITS SCARY. I HAVE ATTACHED TWO PICTURES OF THE TWO DIFFERENT GEAR SHIFTS. THE PIECE THAT KEEPS BREAKING LOOKS LIKE ITS MADE OUT OF ALUMINUM NOT STEEL.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - DETROIT, MI

    TRANSMISSION, JERKED, STALLED AND HAD DIFFICULTY SHIFTING WHILE DRIVING ON FREEWAY/ HIGHWAY. ADDITIONALLY, THE O/D (OVERDRIVE) LIGHT CAME ON AND CONTINUALLY FLASHED PRIOR TO THE TRANSMISSION STARTING TO NOISILY GRIND WITH A BURNING SMELL. I'VE HAD 5 PROFESSIONAL DIAGNOSIS ALL STATING IT'S A DIFFERENT TRANSMISSION PROBLEM. A CLASS ACTION LAWSUIT AND FORD MOTOR COMPANY RECALL IS NEEDED ON THE TRANSMISSIONS, THIS IS A WIDESPREAD PROBLEM AND ISSUE FOR NEARLY 20 YEARS.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - LA RUE, OH

    WHILE PARKED IN MY DRIVEWAY THE BACK WINDOW (LIFT GATE WINDOW) WAS RAISED TO REMOVE THINGS FROM THE BACK OF THE VEHICLE AS SOON AS THE WINDOW WAS BEING CLOSED ABOUT HALFWAY DOWN IT EXPLODED AND SENT GLASS FLYING ALL AROUND OUTSIDE AND INSIDE THE VEHICLE. THE BOTTOM PIECE OF THE WINDOW WITH THE WIPER WAS HANGING FROM THE ELECTRICAL CORD EVERYTHING ELSE WAS GONE. THERE WAS NO FORCE ON THE WINDOW AND NOTHING OBSTRUCTING IT THE WHOLE THING JUST EXPLODED FOR NO APPARENT REASON. IT WAS VERY SCARY AND COULD HAVE CAUSED SERIOUS INJURIES. LUCKILY NO ONE IN THIS SITUATION WAS INJURED. MY FAMILY HAVE SPENT HOURS REMOVING ALL OF THE SHATTERED GLASS FROM THE DRIVEWAY AND YARD. IT SENT GLASS FLYING AS FAR AS TO THE FRONT OF THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER SPORT TRAC
    - BROOKSHIRE, TX

    DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD

    Source: NHTSA WEB SITE