1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- TAMPA, FL
THE CONSUMER IS HAVING TROUBLE RECEIVING REPLACEMENT TIRES FOR THE RECALL (OOT-005), THE DEALERSHIP IN FLORIDA WILL NOT PUT THE CONSUMER ON A WAITING LIST FOR THE REPLACEMENT TIRES UNLESS THE VEHICLE IS CHECKED PRIOR, HOWEVER THE VEHICLE IS IN NEW JERSEY, UNABLE TO TRAVEL DUE TO DEFECTIVE TIRES. *MJS
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- GRAND ISLA, NY
THE ORIGINAL FIRESTONE WILDERNESS AT P235/75R15 105S M/S TIRES ON THE VEHICLE WERE REPLACED, THE TIRES HAD CRACKS IN THE SIDEWALL AT THE TREAD LINE ON ALL FOUR TIRES WHICH CAUSED A CHOPPY AND NOISY RIDE, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Source: CONSUMER LETTER -
1997 FORD EXPLORER- ALEXANDRIA, VA
AFTER DRIVING CROSS COUNTRY CONSUMER NOTICED THAT THE FRONT FIRESTONE WILDERNESS AT TIRES WERE WORN ON THE INSIDE AND HAD THEM REPLACED, SOON AFTER THE LEFT REAR TIRE BLEWOUT WHILE DRIVING, CONSUMER REQUEST REIMBURSEMENT. NLM
Source: CONSUMER LETTER -
1997 FORD EXPLORER- GRASS VALL, CA
THE FIRESTONE WILDERNESS AT TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND BLOWOUT PRIOR TO RECALL, CONSUMER IS BEING DENIED RECALL (00T-005) REIMBURSEMENT. *MJS
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- BOURG, LA
PE00 020 ; CONSUMER WAS HAVING OIL CHANGED AT GOODYEAR AND NOTICED THAT RIGHT FRONT TIRE HAD TREAD SEPARATION. FIRESTONE, WILDERNESS#AT, P23575R15, #DOT VNHL. THERE WERE NO INJURIES. HE REPLACED TIRE WITH MICHELEN.*AK AFTER THE TIRES WERE REMOVED FROM THE VEHICLE, THE LOUD AND HUMMING NOISE STOPED. CUSTOMER STATES THE TIRES SHOULD BE ON RECALL. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1997 FORD EXPLORER- WINONA, TX
4 TIRES ARE SPLITTING WHERE TREAD JOINS TO BODY. THESE ARE NOT THE RECALLED TIRES BUT APPEAR TO BE HAVING THE SAME PROBLEM. IF THIS IS A TREND WITH NON-DECATUR MFG'D TIRES IT SHOULD BE LOOKED INTO. FIRESTONE DEALER WOULD ONLY OFFER TO REPLACE WITH LIKE TIRES. I HAVE LOST FAITH IN FIRESTONE AND REPLACED THESE TIRES WITH MICHELIN. OLD TIRES STILL HAD AT LEAST 75% OF THE TREAD LEFT. I'M A RETIRED SEARS AUTO CENTER SALESMAN SO I KNOW OF WHAT I SPEAK. (DOT NUMBER: VL TIRESIZE: P235 75 15)
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- MYRTLE BEACH, SC
FIRESTONE WILDERNESS AT TIRES (P235 75 R15) DID NOT RIDE OR SOUND RIGHT SO THE CONSUMER REPLACED THE TIRES AND THEN RECEIVED RECALL 00T005, FIRESTONE IS DENYING A CLAIM FOR THE CONSUMER SINCE THE TIRES WERE PURCHASED PRIOR TO THE RECALL EVEN THOUGH THE SPARE TIRE IS INCLUDED IN RECALL AND THE CONSUMER IS ON A WAITING LIST TO BE REPLACED. *SLC
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- FT WAYNE, IN
TRAVELING 65075MPH A LOUD NOISE WAS HEARD & THEN THE LEFT REAR TIRE BLEWOUT. LOST CONTROL OF VEHICLE. HIT EDGE OF ROAD & ROLLED SEVERAL TIMES. LANDED UP RIGHT. VEHICLE'S OTHER 3 TIRES WERE FLAT, BUT NO TREAD SEPARATION. VEHICLE WAS TOTALED. RECEIVED NO SUBSTANTIAL INJURIES. THE GROVES HAD SLITS ALL AROUND THE TIRES NEAR THE TREAD. THE TREAD ON THE LEFT REAR WAS ATTACHED TO THE TIRE BUT SLIGHTLY OFF. WAS TREAT AT EMERGENCY ROOM & RELEASED. FIRESTONE WILDERNESS AT, P25570R16 WITH 73,000 MILES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- WICHITA, KS
FIRESTONE TIRES PROVIDED POOR HANDLING AND UNCOMFORTABLE RIDE PRIOR TO RECALL NOTICE 00T-005, TIRES ALSO EXHIBITED UNUSUAL WEAR EVEN AFTER ROTATING THE TIRES TWICE IN ONE YEAR, CONSUMER REPLACED THE TIRES AND REQUEST REIMBURSEMENT. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- NORTH RIDG, OH
ALL FOUR FIRESTONE WILDERNESS AT TIRES (P235/75R15) HAVE HAIRLINE CRACKS, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Source: CONSUMER LETTER