2002 FORD EXPLORER Complaints

View complaints related to 2002 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 3,320 complaints submitted for the 2002 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD EXPLORER
    - TORRANCE, CA

    MY 2002 FORD EXPLORER EDDIE BAUER IS ON ITS 3RD TRANSMISSION. IT HAS 78K MILES ON IT. HELP

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - EAST ORLAND, ME

    AT FIRST WHEN SHIFTING THE TRANSMISSION WOULDN'T GO INTO ANY GEAR. WE HAD THE TRANSMISSION REPLACED. WHEN GOT VEHICLE BACK STILL HAD SAME PROBLEM TOOK IT TO TRANSMISSION SPECIALIST PUT ON COMPUTER FIXED THE INITIAL PROBLEM. THE TRANSMISSION WE HAD PUT IN HAD MUCH MORE PROBLEMS. OVERDRIVE STARTED BLINKING THEN LOST 2ND AND 5TH GEAR

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - GALLATIN, TN

    THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT. WHY IS FORD IGNORING THIS OBVIOUS SAFETY DESIGN FLAW? LIABILITY IS YOURS .. THERE ARE TOO MANY COMPLAINTS OF THIS SAME PROBLEM FOR YOU TO CLAIM YOU ARE NOT AWARE. IF SOMEONE GETS CAR JACKED WHILE LOCKS ARE FREAKING OUT YOU MIGHT GET SUED. IT HAPPENS THE MOST IF SOMEONE IS IN PASSENGER FRONT SEAT.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - CRESCENT CITY, FL

    ON MAY 31ST 2016,I WAS INVOLVE IN AN AUTOMOBILE ACCIDENT AND AT WHICH TIME MY AIRBAG DID NOT DEPLOY..AFTER FURTHER EVALUATION IT WAS DETERMINE THAT MY CLOCK SPRING WAS BAD..MY INSURANCE ESTIMATOR/OR ADJUSTER STATED THAT THE CAUSE OF THE MALFUNCTION WAS NOT A RESULT FROM THE ACCIDENT..THEN I WAS TOLD TO CONTACT THE NHTSA TO SEE IF MY VEHICLE WAS UNDER A RECALL FOR THIS INCIDENT ....MY VEHICLE WAS IN MOTION ON A HIGHWAY.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - STERLING HEIGHTS, MI

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE PARKING THE VEHICLE, THE GEAR SHIFT LEVER FRACTURED AND SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - ROCKFEILD, KY

    I OWN A 2002 FORD EXPLORER, IT'S OUR DAILY DRIVER EVERYTHING WORKS EXCEPT THE HUBS, THIS TRUCK HAS NEVER BEEN WRECKED, AND WE FIND OURSELVES@ ABOUT EVERY 15,000 TO 20,000 MILES HAVING TO REPLACE THE WHEEL BEARINGS AND HUB ASSEMBLY'S , LAST NIGHT ON THE WAY HOME THE DRIVER SIDE FRONT HUB STARTED SQUEALING AND CAME APART AND WE HAD TO HAVE IT TOWED AGAIN, I HAVE OWNED THIS TRUCK FOR 3 YEARS, I HAVE HAD TO REPLACE THE BEARINGS AND HUBS BRAKES 11 TIMES AND NOW I'M GOING TO HAVE TO DO IT AGAIN, WOW, THESE PARTS ARE REALLY EXPENSIVE TO HAVE NO BETTER QUALITY THAN THAT, EVERYTIME WE GET IT FIXED IT COST AROUND $1400, IT'S A NICE TRUCK, AND EVERYTHING ELSE WORKS GREAT, NO ISSUES, I TRANSPORT MY FAMILY MEMBERS IN THIS VEHICLE, AND I'M GETTING TIRED OF FEARING FOR THEIR LIVES AND MY OWN WHEN THE WHEEL HUBS BREAK AND LEAVE US STRANDED , IT'S OBVIOUSLY TIME FOR A DIFFERENT VEHICLE, AND I JUST THOUGHT ABOUT HOW MANY OTHER PEOPLE DRIVE ONE OF THOSE TRUCKS, AND HOW DANGEROUS THAT COULD HAVE BEEN OUT ON THE INTERSTATE, IT'S A GOOD THING WE WERE DRIVING 30 MPH ON A COUNTRY RD, IF WE HAD BEEN IN TOWN WHEN IT BROKE AGAIN WE I THOUGHT THAT THE LAST TIME THIS HAPPENED TOO, THERE DEFINATLY IS A PROBLEM, WHEN THE GUY AT THE DEALERSHIP SAYS THAT'S A VERY COMMON PROBLEM, BUT UNFORTUNATELY, ALL HE CAN DO IS FIX IT, OR SELL ME SOMETHING ELSE,AND THAT THAT'S THE ISSUE THAT THOSE TRUCKS HAVE AND THAT EVERYDAY SOMEONE IS DROPPING ONE OF TO GET FIXED FOR THE EXACT SAME PROBLEM, ANYWAY I THINK IT'S TIME TO TRY SOMETHING ELSE, BUT THIS PROBLEM NEEDS TO BE ON A RECALL LIST BECAUSE IT'S JUST BAD BUSINESS AND A SAFETY HAZARD, AND IT'S PROBLABY ALREADY GOTTEN PEOPLE AND FAMILIES KILLED, I'M GOING TO FIX THIS THING ONE MORE TIME AND GIVE THE PEOPLE THAT BUY IT THIS WEBSITE INFO, FORD MOTOR COMPANY NEEDS TO FIX THIS EVER OCCURRING PROBLEM.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - TAMAQUA, PA

    DRIVERS SIDE CURTAIN AIR BAG INADVERTENTLY DEPLOYED WHILE VEHICLE WAS IN PARK AFTER THE DRIVER HAD EXITED THE VEHICLE. THE AIRBAG DEPLOYED AND STUCK A CHILD WHICH WAS SEATED IN THE REAR SEAT BEHIND THE DRIVER.

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - RIDGEFIELD, CT

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS AT A LOCAL DEALER FOR ROUTINE SERVICE, THE FRONT WHEEL BEARINGS AND HUB ASSEMBLIES WERE REPLACED. AFTER THE REPAIRS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. WHILE DRIVING 60 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD EXPLORER
    - CLEARWATER, FL

    TRANSMISSION DON'T WORK, GEAR SLIP AFTER 10 MINUTES DRIVE THEN STOP WORKING WON'T GO BACK OR FOWARD

    Source: NHTSA WEB SITE
  • 2002 FORD EXPLORER
    - BARELETT, TN

    TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT DISENGAGE FROM THE CRUISE CONTROL WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE SPONTANEOUSLY ACCELERATED TO 70 MPH, THE EMERGENCY BRAKE DID NOT WORK, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE VEHICLE WAS SHIFTED INTO PARK AND PULLED INTO A PARKING LOT. THE VEHICLE WAS LEFT THERE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE