1997 FORD EXPLORER Complaints
View complaints related to 1997 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,620 complaints submitted for the 1997 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 FORD EXPLORER- PALATINE, IL
CONSUMERS FIRESTONE WILDERNESS AT (P235/75R15 DOT VDHL) TIRES WERE DETERIOARTING ON THE SIDES NEAR THE TREAD AND CONSUMER REPLACED THEM PRIOR TO RECALL NOTICE, CONSUMER COMPLAINED ABOUT THE NOISE THE TIRES MADE AND STEERING WHEN BRAKING, AFTER CONSUMER REPLACED THE TIRE THE PROBLEM STOPPED, CONSUMER REQUEST REIMBURSEMENT. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- WEAVERVILLE, CA
PE00 020; TOOK HIS VEHICLE TO FORD DEALERSHIP FOR CHECK UP. MECHANIC TOLD HIM THAT TIRES WILL PERFORM WITH LESS INFLATION OF TIRE FOR BETTER PERFORMANCE. THERE ARE STRESS MARKS ALL FOUR TIRES HAVE MARKINGS. FIRESTONE, WILDERNESS#AT, P2357515. HE HAS CONTACTED FIRESTONE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- GRESHAM, OR
PE00020, ORIGINAL, TIRE SIZE P23575R15, REAR DRIVER'S TIRE TREAD SEPARATED AND CAUSED MAJOR DAMAGE TO WHEEL WELL AND RIM. *AK FIRESTONE WILDERNESS AT TIRES, DOT W2HLIPV. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 FORD EXPLORER- ARROYO, PR
TIMING CHAIN ACCESORIES ARE MADE OF A POOR MATERIAL CAUSING IT TO BREAK . WHATS WORRY ALL THE COSTUMER IS THAT THE PEOPLE THE HAVE DOES NOT KNOW HOW TO DEAL WITH THIS SITUATION IN TIME(WARRATY TIME) MAKING THIS PROBLEM PROLONG SO MUCH THAT THE COSTUMERS HAVE TO DEAL WITH THE PROBLEM AND IT COST HAVING THE SITUATION DURING THE WARRANTY TIME.
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- COOKEVILLE, TN
I DID NOT FOLLOW FORD'S RECOMMENDED INFLATION PRESSURE BUT KEPT THESE TIRES INFLATED TO 30PSIG AS FIRESTONE IS NOW RECOMMENDING AND TWO OF THE ORIGINAL TIRES FAILED WITH TREAD SEPARATION ANYWAY.( DOT NUMBER: TIRE SIZE: 15 )
Source: NHTSA WEB SITE -
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1997 FORD EXPLORER- GLENDIVE, MT
I WAS CONCERNED ABOUT THE TIRES ON MY EXPLORER AND HAD THEM CHECKED AT THE DEALER. I WAS TOLD TO REPLACE IMMEDIATELY AS THE TREADS WERE SEPARATING. I RECENTLY REPLACED THE TIRES WITH COOPER TIRES AT A COST OF $80.00 PER TIRE. I AM TOLD THAT I DO NOT FIT UNDER THE RECALL, HOWEVER, I FEEL SOMEONE SHOULD BE AWARE THAT THERE ARE POTENTIAL PROBLEMS WITH THE 70R16'S. IF POSSIBLE, I WOULD LIKE TO BE INCLUDED UNDER THE CUSTOMER SATISFACTION PROGRAM FOR THE REIMBURSEMENT OF UP TO $100.00 PER TIRE. I WOULD NOT HAVE THEM REPLACED IF I WASN'T TOLD THAT THEY WERE DANGEROUS TO BE DRIVING ON. I HAVE THE TIRES IN MY POSSESSION. THANK YOU FOR YOUR RESPONSE.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- WATERFORD, CT
I BOUGHT REPLACEMENT WILDERNESS TIRES FOR MY EXPLORER LAST OCTOBER. THIS PAST AUGUST TWO WENT BAD. ONE BLEW GOING 55 MPH. NOBODY WAS HURT BUT I REPLACED THEM ALL. FOUR TIRES WERE NOT THE ONES MADE ON DECANTOR ILL BUT THE SPARE WAS. THE ORIGINAL TIRES WERE THE RECALL. I AM WONDERING IF THE ONES MADE "NOT AT THE ILL" PLANT ARE BAD AS WELL. MINE CERTAINLY ARE NOT RIGHT. I HAVE THEM SAVED IF YOU WOULD LIKE TO INSPECT THEM.( DOT NUMBER: NOT RECALL TIRE SIZE: RECALL )
Source: NHTSA WEB SITE -
1997 FORD EXPLORER- KINGSVILLE, MD
THE FRONT FIRESTONE TIRES WERE COMPLETELY WORN ON THE INSIDE AND THE STEEL BELTS WERE VISIBLE, THE TREAD WAS SEPARATING FROM THE TIRE, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Source: CONSUMER LETTER -
1997 FORD EXPLORER- BIG SPRING, TX
CONSUMER REPLACED HIS FIRESTONE WILDERNESS AT TIRES PRIOR TO RECALL NOTICE BECAUSE OF THE VIBRATION THEY WERE CAUSING ON THE VEHICLE, ONCE THE NOTICE WAS RECIEVED CONSUMER FOUND OUT HIS TIRES WERE NOT INCLUDED DUE TO THE DOT#, CONSUMER BELIEVES HE SHOULD BE REIMBURSED BECAUSE THE TIRES WERE DEFECTIVE. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 FORD EXPLORER- YELM, WA
PE00 020 ; CONSUMER HAD VEHICLE PARKED AND EXAMINED TIRES, AND ALL FOUR TIRES WERE SHOWING SIGNS OF CRACKING AND STRESS MARKS. TIRES WERE FROM THE #DOT VNHL1PYO57. THERE WERE NO INJURIES REPORTED.*AK FOUR TIRES CRACKED AT PERIMETER NEAR OUTSIDE EDGE OF THE TREAD. THE TIRES WERE MANUFACTURED IN TORONTO, CANADA. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE