2014 FORD EXPLORER Complaints

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE EPS, TRACTION CONTROL, AND VARIOUS OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO STRONGLY MANEUVER THE VEHICLE IN BOTH DIRECTIONS TO PREVENT A CRASH. THE VEHICLE WAS BARELY COASTED OFF THE HIGHWAY. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VARIOUS WARNING INDICATORS STILL FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS DIAGNOSED AND REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V286000 (STEERING) AND 14E001000 (STEERING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE. APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379, (952) 445-2420) WAS CONTACTED AND INDICATED THAT THE VEHICLE WOULD NEED TO BE SCHEDULED FOR AN APPOINTMENT THE FOLLOWING MONDAY OR TUESDAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *BF CONSUMER STATED THE RACK AND PINION STEERING ASSIST WAS REPLACED. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

STEERING GRABS AND PULLS MY CAR WHILE DRIVING. HARD TO TURN STEERING WHEEL. NO LIGHTS OR MESSAGES APPEAR. CONTACTED DEALERSHIP DUE TO THEM FIXING THE REAR SUSPENSION TOE LINKS. THEY ADVISED IT HAS NO EFFECT ON THE STEERING OF MY SUV. I WAS DRIVING 45-50 MILES MPH ON HWY 72 FREDERICKTOWN MO TRIEING TO SLOW DOWN TO TURN LEFT.

VEHICLE STEERING ASSIST MALFUNCTION LIGHT CAME ON AND I LOST ALL STEERING CAPABILITIES. I AM A 220 POUND MAN THAT HAD TO STRUGGLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL LITERALLY LOCKED IN THE POSITION IT WAS IN. MY WIFE COMPLAINED ABOUT THIS PROBLEM EARLIER IN THE DAY. THANK GOD SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD. STEERING ASSIST MALFUNCTION LIGHT APPEARED AND JUST AS QUICK AS THIS LIGHT CAME ON, WE LOST ALL STEERING. EXTREMELY DANGEROUS CONDITION!!! I HAVE PARKED THE SUV IN THE GARAGE AND HAVE NOT USED IT SINCE. FORD ACKNOWLEDGES THIS PROBLEM IN THE 2011-2013 AND 2015-2017 VEHICLES. IT'S OBVIOUSLY AN ISSUE FROM 2011-2017. WHY WAS 2014 EXCLUDED FROM THIS RECALL?

DRIVERS SIDE (WINDSHIELD OUTER MOULDING TRIM PILLAR) FLEW OFF WHILE DRIVING ON THE FREEWAY NEARLY HITTING CARS BEHIND ME CONTINUING TO RUBBER FLAP POUNDINGON WINDOW AND MIRROR UNTIL RUBBER FLAP ALSO FLEW OFF.

DRIVER SIDE SEAT BELT BUCKLE WOULD NOT ENGAGE / LOCK. THIS BECAME A PROBLEM EVERY ONCE IN A WHILE AND THEN STEADILY GOT WORSE TO THE POINT THE BUCKLE WOULD NOT ENGAGE / LOCK ALL TOGETHER. FORD REPLACED UNDER EXTENDED WARRANTY (BILLED EXTENDED WARRANTY COVERAGE COMPANY FOR PART AND LABOR) - I BELIEVE THIS PART SHOULD HAVE BEEN COVERED BY FORD DIRECTLY SINCE IT HAS TO DO WITH DRIVER SAFETY. ASKED ABOUT THIS PART BEING AN ISSUE ON OTHER FORDS AND WAS TOLD IT WASN'T A KNOWN ISSUE. I'VE OWNED DOZENS OF CARS AND HAVE NEVER EXPERIENCED THIS PROBLEM.

ON APRIL 10, 2019 WE WERE PULLING OUT OF MY DRIVE WAY TO LEAVE MY HOUSE AND NOTICED A GRINDING SOUND COMING FROM THE FRONT END, IT WAS VERY LOUD. WE TOOK IT TO A REPUTABLE MECHANIC COMPANY LOCAL TO DO A DIAGNOSTIC THE SOUND. THIS COMPANY IS ASE-CERTIFIED. AFTER REVIEWING MY EXPLORER THEY STATED THAT THE RACK AND PINION WAS BAD AND IT NEEDED TO BE REPLACED ASAP DUE TO THIS BEING A MAJOR SAFETY ISSUE AND WE SHOULDN'T WAIT TO GET IT REPLACED. $1998.21 LATER WE RECEIVED THE CAR BACK THE NEXT DAY FIXED. I HAD CALLED FORD AND EXPLAINED TO THEM THAT THIS WAS A SAFTEY ISSUE AND WE HAD READ ON LINE THAT THE PREVIOUS YEARS HAVE BEEN RECALLED. THEY TOLD ME THAT MY YEAR DOESNT HAVE A RECALL AND STATED I COULD WRITE A LETTER AND THAT WAS ALL I COULD DO. I ALSO ASKED IF ANYONE WOULD FOLLOW UP WITH ME AND FORD COULDNT ANSWER MY QUESTIONS. WE JUST RECEIVED ANOTHER RECALL NOTICE FOR THE TOE LINK. SO THAT CAR IS GOING BACK TO THE DEALER FOR THAT WORK. THIS IS RECALL NUMBER 4 THAT I HAVE HAD TO TAKE THE CAR BACK TO THE DEALERSHIP FOR.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPORADICALLY TIGHTEN AND THE "STEERING ASSIST FAULT" AND "CHECK CHARGING SYSTEM" INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC REFERRED THE CONTACT TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673) WHERE IT WAS DIAGNOSED THAT A NEW ALTERNATOR WAS NEEDED. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION. THE MECHANIC REPLACED THE ALTERNATOR. THE FAILURE RECURRED AND THE CONTACT CALLED THE DEALER WHO INFORMED HER THAT THE ALTERNATOR SHOULD HAVE BEEN REPLACED WITH ONE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED AGAIN. THE CONTACT WAS CONCERNED THAT THE DEALER WAS RECOMMENDING A HIGHER REPAIR BILL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

TAKATAT RECALL?? I GOT IN MY CAR 1 MORNING TO GO TO WORK AND I COULDN'T GET THE MALE PART OF DRIVERS SEATBELT INTO THE FEMALE PART OF SEATBELT. MY DIVERS AIRBAG SEATBELT LIGHT HAS BEEN ON FOR 2 MONTHS. I CANNOT BUCKLE DRIVERS SEATBELT INTO THE FEMALE PART OF THE SEATBELT SO WHEN I AM BY MYSELF I BUCKLE DRIVER SEATBELT INTO PASSENGER SEATBELT. I CALLED MARSHALL FORD IN O'FALLON MISSOURI THEY TOLD MY I NEEDED TO PAY $150.00 FOR THEM TO PUT MY CAR ON THE MACHINE FOR THEM TO FIGURE OUT WHAT SENSOR IS BAD. I CANNOT AFFORD TO PAY $150.00 MUCH LESS PAY FOR THE REPAIRS. PLEASE TELL ME IF THERE IS ANOTHER FIX. MY CAR HAS NEVER BEEN IN AN ACCIDENT. HELP!

WHEN SUDDENLY ACCELERATING TO SPEED OVER 65 MPH , EXHAUST GAS/FUMES ENTER THE MAIN CABIN, AND LINGER FOR SOMETIME, UNTIL I OPEN ALL WINDOWS TO DISSIPATE THE FUMES. THIS ISSUE ALWAYS OCCUR DURING SUDDEN ACCELERATION. I HAVE TAKEN VEHICLE TO DEALER SEVERAL TIMES AND THEY INSTALLED EXTERNAL SEALS BUT ISSUE CONTINUES, EVEN AFTER THE FIXES.

I KEEP GETTING WARNING LIGHT THAT, DRIVER SIDE AIRBAG FAULT ENGINE CODE P0073 AND VEHICLE OVER-SPEED CONDITION ENGINE CODE PO297. IT COME ON WHEN DRIVING.