2014 FORD EXPLORER Complaints
View complaints related to 2014 FORD EXPLORER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,580 complaints submitted for the 2014 FORD EXPLORER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 FORD EXPLORER- JACKSON, TN
I HAD STOPPED TO GET GAS AND ONCE I RETURNED TO THE CAR AND PUT IT IN GEAR IT MADE A HORRIBLE SOUND AND THE STEERING WENT OUT AND I COULD HARDLY MOVE THE WHEEL. TURNED THE CAR BACK OFF AND WAITED A FEW MINUTES, TURNED IT BACK ON AND STILL NO POWER STEERING. LUCKILY FOR ME MY HUSBAND WAS STILL IN TOWN AND HE HAD TO COME AND DRIVE THE CAR TO THE DEALER SINCE I COULD NOT TURN IT AT ALL TO EVEN MOVE IT AWAY FROM THE GAS PUMP. THE REPAIR BILL WAS $1,800 FOR SOMETHING THAT SHOULD NOT BE GOING OUT ON A LESS THAT 5 YEAR OLD VEHICLE THAT COST CLOSE TO $30,000! I JUST FEEL BLESSED THAT MY DAUGHTER AND I WERE NOT ACTUALLY DRIVING DOWN THE ROAD WHEN IT WENT OUT LIKE OTHERS HAVE COMPLAINED ABOUT.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- SHEPHERDSVILLE, KY
BOUGHT THIS CAR FROM A DEALERSHIP WAS TOLD CAR WAS IN GREAT SHAPE. LESS THAN A WEEK LATER STEERING STARTED LOCKING UP AND WAS HARD TO TURN, THE FOLLOWING DAY ALMOST WRECKED WHEN VEHICLE STAYED TURNING LEFT WHEN MERGING ON THE HIGHWAY. WE TURNED AROUND AND DROVE HOME AND ON EVERY TURN THE STEERING WAS VERY HARD HAD 2 NEAR MISSES .I'M JUST GLAD MY TEENAGE DRIVER WASN'T BEHIND THE WHEEL. WE HAVEN'T DRIVEN OUR CAR SINCE AND AM VERY DISAPPOINTED THAT WE ARE TO NERVOUS TO LET IT BE DRIVEN .
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- PAYNESVILLE, MN
THERE'S MOISTURE BUILDUP IN THE REAR TAILLIGHT ASEMBLY THAT BURNED OUT THE LED LIGHTS. THE WHOLE TAILLIGHT ASEMBLY NEEDS TO BE REPLACED. THE COST AT THE LOCAL FORD DEALERSHIP IS $525.00. I HAVE SINCE BEEN PICKED UP BY LAW ENFORCEMENT THAT'S DRIVING A FORD EXPLORER. I TOLD HIM I WAS AWARE OF THE TAILLIGHT. I PROCEEDED TO TELL HIM THAT IT WAS GOING TO COST $525.00 TO FIX IT. I FEEL THAT THIS PROBLEM SHOULD BE A RECALL. NOTHING ON THE ASEMBLY IS BROKEN
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- BECKET, MA
WHILE DRIVING THE VEHICLE STEERING BECOMES EXTREMELY HARD DUE TO POWER STEERING SENSORS BEING FAULTY. ALSO STEERING SHAFT FROZE MAKING IT HARD TO TURN.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- CARROLLTON, GA
THE WHOLE STEERING COLUMN AND POWER STEERING LOCKED DOWN DRIVING ABOUT 55 MPH WITHOUT WARNING. I HAD TO MUSCLE IT OFF THE ROAD AND OUT OF HARMS WAY. I HAD IT FIXED BY FORD AND NOW IT IS MESSING UP A SECOND TIME.
Source: NHTSA WEB SITE -
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2014 FORD EXPLORER- MARTINSVILLE, VA
POWER STEERING FAILED. MY 2014 FORD EXPLORER HAS 85,245 MILES. TODAY I STOPPED FOR GAS. WHEN I RE-STARTED I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAILED". STEERING WAS EXTREMELY HARD. I AM GLAD THIS DID NOT HAPPEN YESTERDAY WHEN I WAS 250 MILES FROM HOME PULLING MY SMALL CAMPER!! THIS IS RECALLED ON THE 2013 & 2015 MODELS, WHY NOT THE 2014??
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- INDIO, CA
DRIVING ON FREEWAY 70 MPH ALERT LEFT SIDE OF DASH BRIGHT RED STEERING SYSTEM FAILURE STOP CAR SAFELY . LOSS OF POWER TO STEER THE VEHICLE . NO CONTROL , TRACTION . ANOTHER ALERT IN YELLOW SYSTEM FAILURE SERVICE ASAP . ALERT RED AGAIN STEERING SYSTEM FAILURE STOP CARE SAFELY . UNABLE TO STEER THE VEHICLE. TURNED CAR OFF TRIED TO RESET UNABLE NO STEERING MECHANISM . HAD TO HAVE CAR TOWED UNABLE TO DRIVE. STEERING WHEEL SEEMED LOCKED AND NOT ABLE TO TURN RIGHT OR LEFT. CODE FROM DEALERS SAID 3500 BUCKS TO FIX STEERING MECHANISM FAILURE. NO WAY TO OVERRIDE OR RE PROGRAM . CAR FAILED WHILE DRIVING . SCARY
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- LAKEVILLE, MN
I WAS ON THE HIGHWAY ON APR 21ST AND THE STEERING WHEEL FELT A LITTLE SENSESTIVE/ARTFICAL BUT IT WAS WINDY OUT SO I THOUGHT IT WAS MAYBE DUE TO THE CONDITIONS OUTSIDE. SO WE TRAVELED ABOUT 30 MINUTES THEN THE WARNING LIGHT CAME ON STATING "STEERING LOSS STOP SAFELY" CAME ON WHICH WAS A SHOCKING SO WE PULLED OVER TO CHECK FOR ISSUES. AT THIS TIME THE STEERING WAS STILL OK JUST JUST TOUCHY, SO I RESTARTED THE CAR THINKING IT WOULD RESET THE COMPONENTS THAT WAS MAYBE THROWING THE MESSAGES, THE RED WARNING WENT AWAY BUT WAS RETURENED BY THE SAME MESSAGE AS WE PULLED IN TO THE DRIVEWAY OF MY HOME BUT AT THE SUGGESTION OF THE DEALERSHIP THEY ASKED THAT I REMOVE THE BATTERY FOR 1 HOUR TO SEE IF THE COMPONENTS WOULD RESET DUE TO THAT BUT DID NOT HELP THINGS AT ALL SO I HAD TO BRING IT IN ON 4-20 WHICH THEY INFORMED ME OF THE $2K BILL TO FIX WHICH IF YOU DO RESEARCH IS A HIGHLY COMMON ISSUE WITH-IN THE F-150, EXPLORER AND FLEX LINE UPS. SO MY QUESTION, WHY IS FORD NOT OFFERING TO FIX AN ISSUE WHICH CLEARLY MAKE THE CAR TOTALLY UN-SAFE AND UN-DRIVEIBLE?
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- MIAMI, FL
I STARTED TO LISTEN A NOISE WHEN I TURNED RIGHT WITHOUT ANY ADVICE ON BOARD. CAUSE THE NOISE (IT WAS INCREASING) I DECIDED TO GO TO FORD SERVICE CENTER (FORCENTER) AND THEY TOLD ME THAT I HAVE TO CHANGE ALL STEERING SYSTEM WITH A COST OF USD 3000. THIS KIND OF FAILURE IS NOT ACCEPTABLE FOR A CAR OF THESE SKILLS, MY CAR HAS ONLY 55.000 KMS AND ONLY IT WAS USED ON THE CITY AND WHEN THE MAIN ARGUMENT OF SALE IS THE SAFETY. READING OTHER USERS, IT IS NOT ACCEPTABLE THAT A FAILURE LIKE THAT IT MUST CONSIDERED ONLY AN USER PROBLEM.
Source: NHTSA WEB SITE -
2014 FORD EXPLORER- LYON, IL
TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT STATED THAT THE FAILURE WORSENED AND THE STEERING WHEEL WAS VERY CLOSE TO NOT BEING ABLE TO TURN AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,415.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE