2014 FORD EXPLORER Complaints

WHEN DRIVING, THE WHEEL WOULD BE HARD TO TURN SOMETIMES. IT STARTED OCCASIONALLY BUT NOW THE POWER STEERING DOES NOT WORK AT ALL. IT IS VERY DIFFICULT TO TURN. I HAVE RESEARCHED THE PROBLEM AND TOOK IT TO MY MECHANIC AND IT IS THE ELECTRONIC POWER STEERING MODULE. THIS PART HAS BEEN RECALLED ON ALL NEWER MODELS OF THE FORD EXPLORER EXCEPT 2014. THIS HAS CAUSED SEVERAL ACCIDENTS WITH OTHER OWNERS OF THE 2014 FORD EXPLORER AS AT SOME POINT, THE STEERING STOPS WORKING COMPLETELY. FORD HAS HEARD COMPLAINTS FROM SEVERAL OWNERS WITH NO RESPONSE. THIS IS A $2500.00 FIX THAT I CAN'T AFFORD. I HAVE A WARRANTY ON MY VEHICLE, HOWEVER THIS PART IS NOT COVERED, OF COURSE. A $20,000 VEHICLE SHOULD NOT HAVE PROBLEMS LIKE THIS. ESPECIALLY WHEN IT PUTS ME AND MY CHILDREN IN DANGER.

IDLER PULLY WENT BAD THREW BELT..ONLY HAD 32,000 MILES ON IT...IN MOTION ON A CITY STREET.HAPPEND ON A SUNDAY WILE ON VACATION IN FLORIDA..TOOK TO FIRESTONE DEALER TO FIX..COST ME $372.00 TO FIX...

DURING ACCELERATION EXTREMELY STRONG SMELL OF EXHAUST FUMES CAN BE DETECTED BY PASSENGERS SEATED IN BACK AND MIDDLE ROW OF VEHICLE. DURING ALL OTHER TIMES LESSER AMOUNTS OF EXHAUST FUMES ARE PRESENT WITHIN THE VEHICLE. THESE FUMES ARE STRONG ENOUGH TO MAKE OCCUPANTS OF THE VEHICLE NAUSEOUS DURING LONG TRIPS. EVEN THOUGH FORD HAS SENT MULTIPLE NOTIFICATIONS CONCERNING THIS AND INDICATING THEY WILL TAKE SMALL ACTIONS AGAINST THIS WHEN WE ARRIVE AT THE FORD DEALERSHIP FOR REPAIRS THEY DENY ANY KNOWLEDGE AND REFUSE TO REPAIR THE PROBLEM.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000.

WHEEL WOULD LOCK UP WHEN STARTING THE CAR TO DRIVE. LIGHT CAME ON STATING STEERING ASSIST FAULT SERVICE REQUIRED. THIS VEHICLE ONLY HAS 69,306.7 MILES ON IT AND IS ONLY USED TO GO BACK AND FORTH TO WORK AND WAS PURCHASED IN SEPTEMBER 2014 AND NOW IT IS MARCH 2019. TOOK TO FORD DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD THAT IT IS THE ELECTRONIC POWER STEERING RACK AND WAS NOT COVERED UNDER WARRANTY AND WOULD COST ME OVER $2,000.00 TO FIX. IT HAS TO BE FIXED BECAUSE ITS A SAFETY ISSUE AND THIS VEHICLE IS USED TO TRANSPORT MY CHILDREN. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS AND RECALL DUE TO BEING A SAFETY HAZARD. WHAT IF I WAS ON THE HIGHWAY AND THE STEERING LOCKED UP, OR IF MY TEENAGE DAUGHTER THAT JUST GOT HER LICENSE AND IS AN INEXPERIENCED DRIVER WAS DRIVING THIS CAR AND THE STEERING LOCKED UP?THIS COULD BE FATAL.

WHILE DRIVING ON THE HIGHWAY, THE VEHICLE'S POWER STEERING SYSTEM FAILED WITHOUT WARNING. THE STEERING TOOK MUCH MORE MUSCLE TO MANEUVER, AND WAS A LOT LESS RESPONSIVE. THERE WAS NO INDICATION ON THE DASH THAT ANYTHING OCCURRED. IN THE DAYS FOLLOWING THE POWER STEERING SYSTEM INTERMITTENTLY KICKED IN AND BACK OUT, MAKING IT HARD TO STEER CONSISTENTLY AND REQUIRING MUCH MORE ATTENTION. THE VEHICLE HAS STILL NEVER PROVIDED ANY INDICATION THAT THE POWER STEERING SYSTEM HAS BEEN COMPROMISED. IN READING ABOUT THIS FAILURE IT SHOULD BE NOTED THAT THE PREVIOUS VERSIONS OF THIS VEHICLE WERE RECALLED FOR STEERING FAILURES AS WELL.

WHEN DRIVING IN HEAVY RAIN OR SNOW, I GET A WARNING ON MY DASH SAYING LOW BATTERY MODE, AND THEN I LOSE ALL FUNCTIONS, INCLUDING POWER STEERING, COLLISION WARNING, LIGHTS ON MY DASH AND DISPLAY. IT HAS HAPPENED NUMEROUS TIMES. EVERYTIME IT RAINS OR SNOWS I SUFFER WITH THIS ISSUE.

FUEL SMELL/FUMES ENTERING PASSENGER CABIN WHEN AC/HEAT IS ON. SOMETIMES AT A STOP OR SLOW PACE AND WINDOWS ARE OPEN FUMES OR SMELL IS APPARENT. ONCE PARKED YOU CAN SMELL FROM THE FRONT PART OF THE VEHICLE IN THE HOOD NEAR THE WIPER BLADES.

WE HAVE EXPERIENCED A CLICKING NOISE ON OUR CAR OVER THE LAST COUPLE OF WEEKS AND MY WIFE HAS BEEN COMPLAINING OF HEADACHES AND FATIGUE DURING THE SAME TIME AS WELL. WE TOOK THE CAR INTO THE SHOP AND IT HAS BEEN IDENTIFIED AS A CRACK EXHAUST MANIFOLD WHICH WOULD COST US $1,100 TO FIX. I RESEARCHED AND SAW THIS 1.3MILLION REPORTS OF THE SAMETHING. I CALLED FORD AND THEY REFUSED TO HELP WITH THE REPAIRS AS THERE IS NO RECALL ON THIS ISSUE. I AM NOT SURE HOW YOU DON'T RECALL A VERY KNOWN ISSUE THAT I NOW SEE PERSONALLY CAUSES HEALTH ISSUES THAT COULD BE FATAL - PLUS YOU GET WITH A COST THAT THEY ARE AWARE OF. NOT GOOD BUSINESS AND VERY DANGEROUS - IT IS SAD IT MAY TAKE A FATAL ACCIDENT BEFORE FORD RECALLS THIS.

TL* THE CONTACT OWNS A 2014 FORD EXPLORER. WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, A CLUNKING NOISE WAS HEARD COMING FROM THE STEERING COLUMN AND THE STEERING WHEEL BECAME MORE DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BANNER FORD (1943 N. CAUSEWAY BLVD, MANDEVILLE, LA) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.