2020 FORD EXPLORER INTERCEPT HYBRID Complaints

View complaints related to 2020 FORD EXPLORER INTERCEPT HYBRID. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2020 FORD EXPLORER INTERCEPT HYBRID. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2020 FORD EXPLORER INTERCEPT HYBRID
    - Tacoma, WA

    Driver was responding to a priority call with lights and siren going when the engine RPM's raced to approx 8,000 RPM's, engine lost forward movement and red triangle and stop safely now message turned on. Vehicle was moved to the side of the road and was disabled requiring a tow to Fleet. PCM codes P2884 and P2885 for Hybrid engine disconnect clutch faults were noted in PCM and vehicle was sent to dealer for diag/repairs on 4/27/26.

    Source: NHTSA WEB SITE
  • 2020 FORD EXPLORER INTERCEPT HYBRID
    - Tacoma, WA

    When the vehicle was started this morning, it sounded like it was chugging and did not wasn’t to stay on. Then when the driver went to drive, he got the notification on my dash to stop safely and the engine was disabled. The check engine light was on, as well as the battery light was on, and the warning light was on. PCM code P1A0C present. TSB 25-2447 applies but the vehicle has current software already installed as of 3/26/26. Ongoing issue with this and other Hybrid Ford Police Interceptor Utilities in our Fleet.

    Source: NHTSA WEB SITE