2001 FORD EXPLORER SPORT TRAC Complaints

WHILE DRIVING AT 20 MPH AND TURNING RIGHT OR LEFT VEHICLE LIFTED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

MY WIFE AND I RECENTLY PURCHASED A 2001 FORD EXPLORER SPORT TRAC FROM SIMMONS ROCKWELL, IN BIG FLATS NEW YORK ON FEBRUARY 28, 2004. UPON SIGNING PAPERWORK, WE WERE SHOWN A FORM FROM FORD MOTOR COMPANY INDICATING THAT THE VEHICLE MENTIONED WAS A REPURCHASED VEHICLE. THE FORM STATED THAT THE ORIGIONAL OWNER WAS COMPLAINING OF THE ABS SYSTEM NOT PROPERLY WORKING. THE SALES REPRESENTATIVE AND THE FORD FORM STATED THAT THE VEHICLE WAS REPAIRED AND WAS IN SATISFACTORY CONDITION. A COUPLE OF WEEKS LATER I EXPERIENCED A PROBLEM WITH THE ABS SYSTEM NOT WORKING AND A LIGHT ON THE DASH INDICATING THAT THERE WAS A PROBLEM. I CONTACTED THE DEALER THE NEXT DAY AND I WAS TOLD THAT THEY COULD NOT HELP ME THAT I WOULD HAVE TO CONTACT A FORD DEALER. I CONTACTED MCGUIRE FORD IN ITHACA NEW YORK AND THEY RAN A REPAIR HISTORY ON THIS VEHICLE, WHICH SHOWED NUMEROUS ATTEMPTS TO REPAIR THE ABS SYSTEM. MCGUIRE FORD STATED THAT THEY HAD TO ORDER PARTS FOR THE ABS SYSTEM. A WEEK LATER MCGUIRE FORD REPLACED PARTS FOR THE ABS SYSTEM. A FEW DAYS LATER I HAD TROUBLES WITH THE ABS SYSTEM AGAIN AND CONTACTED SIMMONS ROCKWELL FORD IN HORNELL NEW YORK. I DROPPED THE VEHICLE OFF FOR REPAIRS ON 4/1/04 AND PICKED IT UP 0N 4/2/04. ON 4/2/04 I EXPERIENCED PROBLEMS WITH THE BRAKE SYSTEM AGAIN. I CONTACTED SIMMONS ROCKWELL HORNELL SERVICE DEPARTMENT AND ASKED THEM IF IT WAS ALRIGHT IF I USED ANY FORD DEALERSHIP FOR REPAIRS AS THEY WERE 45 MILES AWAY FROM MY HOME. THEY INDICATED YES THAT ANY FORD DEALER WOULD HONOR THE WARRANTY,SO I WENT TO MY LOCAL FORD DEALER. THIS DEALER REFUSED TO DO REPAIRS DUE TO THE EXTENSIVE HISTORY OF PROBLEMS WITH THIS VEHICLE AND PAST PROBLEMS WITH SIMMONS ROCKWELL. THIS VEHICLE HAS LESS THAN 29,000 MILES ON IT AND I HAVE NOT OWNED THE VEHICLE FOR A MONTH AND I HAD TO HAVE UNSUCCESSFUL REPAIRS MADE. THE FIRST PAYMENT IS DUE ON 4/13/04. I DROPPED THE VEHICLE OFF TO SIMMONS ROCKWELL ON 4/5/04 AND TOLD THE SALES REP MIKE GIAGIOS THAT I DID NOT WANT THE VEHICLE. *AK

CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES, ROTORS, AND CALIPERS HAD TO BE REPLACED ON 3 SEPARATE OCCASIONS. CURRENTLY, ABS BRAKE SYSTEM LIGHT KEPT COMING ON. VEHICLE WAS TOWED TO THE DEALER. *AK

2001 EXPLORER SPORT-TRAC AUTOMATIC TRANSMISSION WENT BAD AT 49,600 MILES. TRANSMISSION MECHANIC SAID THAT THE 4R55E AND 5R55E TRANSMISSIONS ARE NOTORIOUS FOR HAVING FAULTY VALVE BODIES WHICH CAUSES THE CLUTCHES TO BURN UP. MY TRUCK HAS ALWAYS BEEN MAINTAINED PROPERLY. NEVER RACED OR TOWED HEAVY LOADS. JUST A DAILY COMMUTER VEHICLE. THERE IS NO REASON THIS TRANSMISSION SHOULD HAVE FAILED THIS EARLY.*AK

2001 FORD SPORT TRAC TRANSMISSION ELECTRONICS FAILED AT 45,000 MILES CAUSING ENTIRE TRANSMISSION REBUILD TO BE NECESSARY. FORD CUSTOMER SERVICE EXTREMELY UNHELPFUL, NOTHING THEY WOULD DO AND ALSO WOULD NOT PROVIDE SUPERVISOR TO SPEAK TO. *JB

WHILE DRIVING AT SPEEDS BETWEEN 50-60 MPH VEHICLE VIBRATED. THE DEALER DETERMINED THAT THE VIBRATION WAS CAUSED BUT TIRE TREAD SEPARATION. *AK *NM

SOME HOW WATER GOT IN THE REAR DIFFERENTIAL AND DAMAGED THE REAR OF THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *PH *PH

WHEN GOING 50 TO 55 MPH WHEN PUT FOOT ON BRAKE STEERING WHEEL AND TIRES VIBRATED. - I HAVE HAD BACK TO DEALER 4 TIMES LAST TIME THEY SAID IT WAS TIRES SO HAD TO PAY TO REPLACE TIRES SOMETHING IS VERY WRONG BECAUSE IT IS STILL HAPPENING MY TRUCK ONLY HAS 38000 MILES ON IT SOMETHING HAS TO BE DONE ABOUT THIS PROBLEM I NOW KNOW IT IS NOT A PROBLEM WITH THE TIRES BUT THERE IS A DEFECT SOMEWHERE IN THE VEHICLE ITSELF. *AK

THE TRANSMISSION ON THE 2001 SPORT TRAC WENT OUT, IT ONLY HAD 42,000 MILES ON IT. IT WAS ONE MONTH OVER THE 3 YEARS. THE CAR WAS SERVICE EVERY 3 THOUSAND MILES FOR OIL CHANGE, 31,000 THOUSAND FOR TRANSMISSION SERVICE. I TOOK MY RECEIPT INTO THE FORD AUTO IN ST. PETERSBURG. I AM NOT HAPPY TO HAVE THIS HAPPEN I DID EVERYTHING TO KEEP MY CAR IN TOP SHAPE. IT WAS NOT NEGLECTED IN ANY WAY. FORD AUTO SAID THEIR WAS NOT A THING THEY COULD DO. WHY NOT ? WHERE I HAD THE TRANSMISSION FIXED, BECAUSE IT WAS ON A WEEKEND WHEN IT WENT OUT, TOLD ME HE HAS HAD A LOT ON THE EXPLORER IN WITH THE SAME PROBLEM ONE OF THEM WAS AS LOW AS 37,000 MILES. THIS SEEMS TO BE A PROBLEM, YOU SHOULD EITHER FIX IT OR PAY TO HAVE THEM FIX. *LA

VECHILE HAS 16,000 MILES. THREE TIMES AFTER STARTING VEHICLE AND DRIVING TWO BLOCKS OVERDRIVE INDICATOR FLASHES BY ITSELF. THEN TRANSMISSION OVER REVS AND DOES NOT SHIFT PROPERLY. OWNERS MANUAL SAYS THAT HWEN OVERDRIVE KIGHT FLASHES TO CALL DEALER AND ARRANGE FOR SERVICE, AS THERE IS PROBLEM WITH TRANSMISSION. BROUGHT TO DEALER TWICE, AS THEY COULD NOT RE-ENACT PROBLEM, THEY RETURNED VECHILE TO US SAYING NOTHING WRONG WITH VECHILE. I HAVE CALLED FORD CORPORATE CUSTOMER SERVICE WHO CONTACTED DEALER, BURNS FORD. THEY NOW SAY TO TAKE IT TO ANOTHER DEALERSHIP FOR SERVICE. I AM AFRAID TO DRIVE THIS VEHICLE. *AK