2003 FORD EXPLORER SPORT TRAC Complaints

I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 34 MPH DOWN A MOUNTAIN, THE BRAKES WERE ENGAGED AND THE REAR END OF THE VEHICLE STARTED TO ABRUPTLY MOVE FROM SIDE TO SIDE. AS A RESULT, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE DRIVER'S SIDE CURTAIN AIR BAG AND PASSENGER'S DASH BOARD AIR BAGS DEPLOYED. ALSO, THE CONTACT MENTIONED THAT AS THE PASSENGER'S SIDE AIR BAG DEPLOYED, FLAMES EMITTED OUT OF IT. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. WHILE DRIVING ON AN INCLINE, THE TRANSMISSION SLIPPED AND THE ENGINE RPMS INCREASED ABNORMALLY. THE VEHICLE STALLED AND THE OVERDRIVE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE POWER STEERING FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE POWER STEERING HIGH PRESSURE TUBE FRACTURED AS A RESULT OF RUST. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,300. UPDATED 5/27/14*CN

BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE AFTER BEING USED ONLY A FEW DOZEN TIMES EACH. THE CAUSE WAS THE INTERIOR DOOR HANDLE (PLASTIC) BROKE INSIDE THE DOOR. THIS IS A BIG SAFETY ISSUE BECAUSE THIS MEANS THAT REAR SEAT PASSENGERS CANNOT EGRESS THE VEHICLE WITHOUT IT BEING OPENED BY SOMEONE ON THE OUTSIDE. THIS IS EVIDENTLY A COMMON PROBLEM WITH MANY FORD VEHICLES USING THIS DOOR HANDLE - THERE SHOULD HAVE BEEN A RECALL ISSUED YEARS AGO. *TR

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT WAS DRIVING WITH THE VEHICLE SPEED CONTROL ENGAGED AT 68 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE BEGAN TO DECELERATE AND SOME SMOKE WAS PRESENT UNDERNEATH THE VEHICLE. WHEN THE CONTACT OPENED THE HOOD THERE WAS NO EVIDENCE OF SMOKE IN THE ENGINE AREA. THE CONTACT WAS CONCERNED ABOUT THE HOUSING UNIT BEING CRACKED OTHER THAN FOR BEING DEFECTIVE, COLD TEMPERATURE OR HIGH HEAT THAT COMES IN CONTACT WITH IT. THE HOUSING UNIT SHOULD NEVER SPLIT APART. THE THERMOSTAT HOUSING UNIT WAS LEAKING. THE OVER DRIVE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT WAS FORCED TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WOULD DRIVE FORWARD OR IN REVERSE AND IT ALSO FAILED TO FUNCTION IN FIRST GEAR. THE VEHICLE WOULD ONLY MOVE FORWARD IN SECOND GEAR. THE CONTACT WAS ABLE TO CONTINUE DRIVING FIVE MILES IN SECOND GEAR TO HIS RESIDENCE AT 35 MPH. AFTER THE FAILURE OCCURRED THE CONTACT ALSO ADDED ANTI FREEZE TO THE VEHICLE. THE TRANSMISSION ALSO FAILED SHORTLY AFTER THE FAILURE OCCURRED AND HE WAS UNABLE TO DRIVE IN REVERSE GEAR. THE MECHANIC STATED THAT THE BANDS IN THE TRANSMISSION MAY HAVE CAUSED THE FAILURE TO OCCUR. A LOCAL MECHANIC REPLACED THE THERMOSTAT HOUSING UNIT WHICH HAS THREE HOSES ATTACHED TO IT. FORD WAS CURRENTLY CHECKING THE TRANSMISSION TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 96,600. THE CURRENT MILEAGE WAS 96,620.

MY ENGINE WENT OUT AFTER ONLY 140000 MILES ON IT WITH NO WARNING. I KNOW SEVERAL PEOPLE THAT OWN A 2003 FORD EXPLORER AND THERE ENGINE WENT OUT AFTER ONLY WITH 100000 MILES ON IT. IT COST ME OVER 3200.00 FOR IT TO BE REPAIRED. *TR

I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED. *JB

SITTING AT A STOP SIGN VEHICLE WENT INTO ACCELERATION GAS PEDDLE WENT TO FLOOR. FOOT WAS ON THE BRAKE. CHECKED NO CARPET STUCK UNDER THE GAS PEDDLE. FOOT WAS NOT TOUCHING GAS PEDDLE. IT WAS ALMOST LIKE THE CRUISE CONTROL WAS PRESSING THE GAS PEDDLE. CRUISE CONTROL WAS OFF. SHUT VEHICLE OFF THEN BACK ON ISSUE WENT AWAY. THIS HAS HAPPENED OTHER TIMES TO MYSELF AND MY WIFE. SOMETIMES WHILE PUSHING THE GAS THE GAS PEDDLE LEAVES YOUR FOOT AND CONTINUES TO THE FLOOR ON ITS OWN, PRESSING THE BRAKE AND TURNING VEHICLE OFF SEEMS TO RESOLVE THE ISSUE. THIS ISSUE HAPPENS SO IN FREQUENTLY THAT IT IS HARD TO REPRODUCE FOR SERVICE SHOP. *TR

I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE RUN OUT OF GAS IN VERY BAD AREAS. THE SENSOR REPLACEMENT WAS ONLY A TEMPORARY FIX, NOW IT'S IMPOSSIBLE TO PUT GAS IN MY TANK AND IT'S STARTING TO RUN POORLY. I HAVE TO STOP EVERYDAY FOR GAS. THIS IS A MALFUNCTIONING FORD PART THAT SHOULD BE RECALLED AND REPLACED. I HAVE RUN OUT OF GAS AND WHEN THAT HAPPENS EVERY THING SHUTS DOWN INCLUDING THE POWER STEERING. IT WAS DANGEROUS AND DIFFICULT TO MANEUVER MY TRUCK, I WAS GETTING ON THE FREEWAY AND THE ON RAMP WAS A SEMI-CIRCLE. *JS