2001 FORD EXPLORER SPORT TRAC Complaints

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE SPEED CONTROL WAS DISCONNECTED. THE CONTACT WOULD LIKE TO KNOW WHY THE DEALER DOES NOT HAVE THE PARTS AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 104,600. UPDATED 5/20/08 *CN

FORDS RECALL ON THE DEFECTIVE CRUISE CONTROL SWITCH IS A SCAM IN MY OPINION. I RECEIVED A RECALL NOTICE IN, I BELIEVE IT WAS OCTOBER 2007. THE LOCAL DEALER UNPLUGGED THE CRUISE CONTROL AND SAID THAT THEY WOULD MAKE REPAIRS WHEN THE PARTS BECAME AVAILABLE. THE REPAIR IS TO PUT A FUSE IN LINE WITH THE SWITCH. THIS, IN NO WAY, REPAIRS THE DEFECTIVE PART. THE ADDITION OF A FUSE, AS RELATED TO ME BY THE DEALER, HAS NOW ALSO BEEN RECALLED. THAT IS A MUTE POINT BECAUSE FORD HAS NOT YET BEEN ABLE TO SUPPLY THE PART/FUSE. TODAY IS THE 28TH OF FEBRUARY 2008. I HAVE BEEN WAITING, AND UNABLE TO USE MY CRUISE CONTROL SINCE THE DEALER DISCONNECTED IT IN OCTOBER OF 2007. I HAVE LEARNED THAT THERE IS A REPLACEMENT PART AVAILABLE THAT FORD IS INSTALLING IN SOME VEHICLES. THE LOCAL DEALER TELLS ME THAT MY 2001 EXPLORER SPORTAC IS NOT INCLUDED. I WAS TOLD THAT I COULD REPLACE THE PART MYSELF BUT FORD WOULD NOT INSTALL IT UNDER THE RECALL FOR NO CHARGE EVEN IF I PAID FOR THE PART. THE PART # IS SW-6350 THE LOCAL DEALER HAS 21 OF THESE SWITCHES IN STOCK TODAY. BECAUSE FORD HAS NOT ALLOWED THE USE OF THIS PART IN ITS RECALL, WE THE CONSUMERS ARE LEFT IN A POSITION OF EITHER NOT USING SOMETHING WE PAID FOR OR RISKING A FIRE. I AM APPALLED BY THE LACK OF ACTION ON THIS MATTER. I BELIEVE THAT THE NHSTA NEEDS TO APPLY THE PRESSURE TO FORD TO RESOLVE THIS INACTION. THERE IS AN HOW TO ARTICLE AT MYSPORTAC.COM. IT INCLUDES INSTRUCTIONS AND PHOTO'S POSSIBLY YOU COULD ASK FORD TO CHECK IT OUT. THANK YOU DAVID M. CLARY *TR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE DEALER HAS STATED EVERY MONTH SINCE THEN THAT THE PART FOR THE REPAIR WOULD BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000. UPDATED 04/03/08. *LJ

I WAS NOTIFIED BY FORD THAT I HAD A PROBLEM WITH MY SPEED CONTROL ON MY 2001 FORD SPORT TRAC AND REQUESTED ME TO BRING MY CAR IN TO GET IT REPLACED. WHEN I TOOK MY TRUCK IN IN AUGUST I WAS TOLD THAT THE PART WAS NOT IN STOCK AND TO BRING IT BACK IN DECEMBER. I JUST CALLED THE DEALERSHIP AND THEY ARE NOW TELLING ME THE PART IS NOT IN AND THEY HAVE NO CLUE WHEN IT IS GOING TO BE IN. FRANKLY IT APPEARED TO ME THEY DIDN'T CARE. WHEN I ASKED WHO I COULD ESCALATE IT TO AT FORD THE GENTLEMAN DID GIVE ME THE NUMBER, BUT TOLD ME IT WOULDN'T DO ANY GOOD BECAUSE FORD COULDN'T DO ANYTHING ABOUT IT. *TR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE PARTS FOR FORD RECALL NUMBER 05S28 (VEHICLE SPEED CONTROL: CRUISE CONTROL) ARE UNAVAILABLE. HE HAS BEEN GIVEN A LOT OF INCORRECT INFORMATION AS TO WHEN THE PARTS WILL BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 86,000. UPDATED 03-04-08 *BF

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. WHEN THE TRANSMISSION INDICATOR LEVER IS PULLED TO CHANGE GEARS, IT GOES ONE SPACE TOO FAR. WHEN THE GEAR IS PLACED INTO NEUTRAL, THE VEHICLE DRIVES IN REVERSE. WHEN THE GEAR IS PLACED INTO DRIVE, THE VEHICLE OPERATES IN NEUTRAL. WHEN THE GEAR IS PLACED INTO REVERSE, THE VEHICLE REMAINS IN PARK. THE CURRENT MILEAGE WAS 34,231 AND FAILURE MILEAGE WAS 34,175. UPDATED 02-19-08 *BF THE CONSUMER STATED DISCONNECTED SPEED DEACTIVATION SWITCH PERTAINING TO RECALL 05S28. UPDATED 02/14/08 *TR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE SCHEDULED AN APPOINTMENT TO HAVE THE CRUISE CONTROL SERVICED; HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER OFFERED TO HAVE THE DEACTIVATION SWITCH DISCONNECTED, BUT THE CONTACT DECLINED AND STATED THAT HE PAID GOOD MONEY FOR THE VEHICLE. THE CONTACT NOTIFIED FORD MOTOR COMPANY AND THEY STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE IS 125,090. UPDATED 02-25-08 *BF UPDATED *JB

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. SINCE THAT TIME, THE DEALER HAS STATED EACH MONTH THAT THE PARTS WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE IS 59,000. UPDATED 02/15/08. *LJ

ON OCTOBER 10TH, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. INSTEAD OF 2WD MODE, THE VEHICLE WAS IN 4X4 LOW MODE. THERE WAS NO SHIFT COMMAND TO GO INTO 4X4 LOW MODE AND IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO A DEALERSHIP IN 4X4 LOW MODE. THE DEALERSHIP CLAIMED THAT THE TRANSFER CASE SHIFT MOTOR HAD SHORTED FORCING THE UNCOMMANDED SHIFT TO 4X4 LOW MODE. THE SHIFT MOTOR WAS REPLACED AND THE VEHICLE WAS RETURNED. THE OLD PART IS AVAILABLE. ON NOVEMBER 2ND, FOLLOWING A COLD START, THE VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITH THE 4X4 MODE SELECTION SWITCH SET TO 2WD MODE. AFTER DRIVING A DISTANCE LESS THAN 1 MILE AT A VEHICLE SPEED OF APPROXIMATELY 20MPH, A REPETITIVE CLICKING NOISE WAS OBSERVED FROM UNDER THE PASSENGER'S SIDE DASH. WHILE THE VEHICLE WAS IN MOTION AN UNCOMMANDED SHIFT TO 4X4 LOW MODE OCCURRED. AFTER COMING TO A STOP IT WAS DISCOVERED THAT IT WAS IMPOSSIBLE TO SWITCH OUT OF 4X4 LOW MODE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP IN 4X4 LOW MODE. THE MOST RECENT REPAIR PRIOR TO THIS ISSUE WAS RELATED TO A FORD RECALL INVOLVING THE SPEED CONTROL SYSTEM. *TR

TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT TRAC. WHILE DRIVING 45 MPH, THE LIGHTS ON THE DASHBOARD AND THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. AS OF OCTOBER 22, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE VEHICLE SPEED CONTROL CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000); HOWEVER, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 96,000.