2002 FORD EXPLORER SPORT TRAC Complaints

THE FORD RECALL FOR CRUISE CONTROL SWITCH IS A JOKE. I JUST HAD THE DEALERSHIP PERFORM THE REPAIR ON MY 2002 FORD EXPLORER SPORT TRAC AND WAS SURPRISED TO FIND THEY ONLY INSTALLED A FUSED JUMPER INSTEAD OF REPLACING THE FAILING SWITCH. THIS IS A SAFETY ISSUE NOT ONLY BECAUSE OF THE POTENTIAL FOR FIRE BUT ALSO THE SWITCH FAILURE COULD CAUSE A LOSS OF BRAKE FLUID PRESSURE. WITH THE JUMPER INSTALLED A FAILURE WOULD BLOW THE FUSE AND REMOVE THE SWITCH FROM OVERHEATING BUT THE SWITCH COULD STILL LEAK BRAKE FLUID ONTO THE HOT EXHAUST MANIFOLD. I TALKED WITH THE SERVICE REP AND ASKED WHY FORD DOESN'T REPLACE THE SWITCH. HE STATED " GOOD QUESTION, PROBABLY BECAUSE THE JUMPER IS CHEAPER " . AFTER SPENDING $30,000.00 FOR A VEHICLE YOU WOULD THINK REPLACEMENT OF THE SWITCH WOULD BE A MINIMAL COST TO THE FORD MOTOR COMPANY. I WAS CONSIDERING GETTING A NEW FORD SPORT TRAC BUT WILL LOOK TO ANOTHER MANUFACTURER FOR MY NEXT VEHICLE. FORDS SAFETY AWARENESS AND RESPONSIBILITY SUCKS. *TR

I BOUGHT THE CAR IN 02/02/2007 IN A USED CONDITION THE 4X4 WAS NOT WORKING I REPLACED THE CM 4X4 AND THE 4X4 SWITCH IN LESS THEN 4 MONTHS IT WENT OUT I REPLACED THE 4X4 CONTROL MODULE AGAIN AND THIS MONTH IT WENT OUT FOR THE THIRD TIME ONLY THIS TIME IT IS STUCK IN THE 4X4 LO CHANGED THE MODULE WITH A FORD PART #2C54-7H473-BF SO I CAN GET AWAY FROM THE ONE DEFECTED ONES 1L24-7H473-AH BUT I THINK THE DAMAGE IS ALL DONE IN THE 4X4 DRIVING CASE MY CAR IS A 2002 FORD EXPLORER PLEASE CHECK THE WEB SITE HTTP://WWW.EXPLORERFORUM.COM/FORUMS/FORUMDISPLAY.PHP?F=101 AND YOU WILL SEE MOST OF COMPLAINTS ARE ABOUT THE 4X4 MORE THEN 3900 ALL HAVING THE SAME DEFECT PLEASE CHECK IT OUT AND DO SOMETHING ABOUT THIS ALOT OF PEOPLE TOLD FORD ABOUT THEIR DEFECT BUT FORD WILL NOT DO NOTHING ABOUT IT THAT IS WHEY I AM DOING THIS COMPLAINT I AM SICK OF FORD NOT TAKING THIS ISSUE SERIOUSLY. *TR

RECALL ON FORD CRUISE CONTROL FOR 2002 SPORT TRAC TRUCK. I RECEIVED A LETTER FROM FORD TO HAVE IT DISCONNECTED LAST AUG 2007. TO THIS DATE THEY STILL HAVE NOT RECEIVED ANY TO THE DEALERS TO REPAIR THE PROBLEM. LOOKS LIKE FORD IS DRAGGING THEIR FEET. *TR

I RECEIVED IN THE MAIL A LETTER FROM FORD MOTOR COMPANY TO INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM OF MY VEHICLE FREE OF CHARGE (PARTS AND LABOR). I HAVE CALLED MY LOCAL SERVICE DEALER SEVERAL TIMES, SINCE AUGUST OF 2007. THE SERVICE MANAGER HAS ALWAYS TOLD ME THAT PARTS ARE NOT AVAILABLE AND TO CALL BACK. I HAVE CALLED 5 TIMES, INCLUDING TODAY, 07 APRIL 2008. I DO HAVE A 2002 EXPLORER SPORTS TRAX. I AM HAVING A DIFFICULT TIME GETTING MY VEHICLE REPAIRED IN A REASONABLE TIME AND WITHOUT CHARGE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE ON AUGUST 20, 2007 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL SWITCH WAS DISCONNECTED IN SEPTEMBER OF 2007. HE HAS CALLED FORD EACH MONTH UP UNTIL MARCH OF 2008 AND WAS INFORMED EACH TIME THAT THE PART WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 57,500. UPDATE 04-02-08 *BF

FORD SAFETY RECALL NOTICE RECEIVED APPROX 6 MONTHS AGO. APPARENTLY THE CRUISE CONTROL SYSTEM LIKES TO START FIRES. I CONTINUE TO BE TOLD BY THE DEALER THE PARTS NECESSARY TO PREVENT THE FAILURE ARE 'NOT AVAILABLE'. THIS IS INCREDIBLE. HOW IS FORD ALLOWED TO GET AWAY WITH THOUSANDS OF VEHICLES ON THE ROAD THAT CAN CATCH FIRE AT ANY TIME? OBVIOUSLY, GIVEN HOW MUCH TIME HAS GONE BY, FORD IS THUMBING THEIR NOSE AT BOTH THE CONSUMER AND THE GOVERNMENT. *TR

I RECEIVED A RECALL ON MY FORD VEHICLE FOR THE SPEED CONTROL. IT MAY LEAK CAUSING AN UNDERHOOD FIRE. I NEED TO HAVE A FUSED WIRING HARNESS INSTALLED INTO THE SPEED CONTROL SYSTEM. ACCORDING TO FORD DEALERSHIPS THE PART IS NOT AVAILABLE AT THIS TIME. THIS IS A SAFETY ISSUE WITH ME DUE TO THE FACT THAT I PARK MY TRUCK IN MY GARAGE THAT IS ATTACHED TO MY HOME. I DO NOT WANT MY HOME TO BURN DOWN AND DO NOT WANT A FIRE TO START UNDER MY HOOD WHILE DRIVING EITHER. PLEASE HELP IT HAS BEEN 6 MONTHS SINCE I RECEIVED THE RECALL. *TR

FORD RECALL AUGUST 2007, FAULTY CRUISE CONTROL, 2002 EXPLORER SPORT TRAC. VEHICLE TAKEN TO DEALER. PARTS NOT AVAILABLE. DEALER MADE TEMPORARY REPAIR BY DISABLING THE CRUISE CONTROL. AS OF 2/5/2008 VEHICLE IS STILL WITHOUT CRUISE CONTROL. DEALER CLAIMS PARTS NOT PROVIDED BY FORD. *TR

NO DECERNABLE EVENTS LED UP TO THE TOTAL FAILURE OF THE VEHICLE'S KEYLESS ENTRY SYSTEM. THE REMOTES CEASED TO FUNCTION. REPLACING BATTERIES DID NOT HELP. REMOTE CAPABILITY TO LOCK DOORS FROM OUTSIDE OR INSIDE CEASED AT APPROXIMATELY 45K MILES. KEYPAD CEASED TO DUNCTION AT SAME TIME. DEALER WANTS $75/HR TO 'LOOK AND SEE; WHAT PROBLEM MIGHT BE. I SUSPECT ABRASION IN THE WIRING HARNESS CONTAINED WITHIN DRIVER'S DOOR. *CN

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE PARTS WILL BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 99,000. UPDATED 3/4/08 *CN