2002 FORD EXPLORER SPORT TRAC Complaints

THERE IS A PROBLEM IN THE STEERING COLUMN WIRING THAT AFTER A WHILE CAUSES NOT ONLY YOUR TURN SIGNAL AND BRAKE LIGHT TO STOP WORKING BUT IN SOME CASES CAUSES PROBLEM WITH AIR BAG AS WELL. A LOT OF CASES CAN BE SEEN BY GOING TO HTTP://WWW.MYSPORTTRAC.COM/MYSPORTTRAC/ AND DOING A SEARCH OF TURN SIGNALS. ON MY PARTICULAR VEHICLE. MY TURN SIGNAL OR BRAKE LIGHT ON THE PASSENGER SIDE WILL NOT WORK WHEN THE TILT STEERING IS ENGAGED. IF I LEAVE THE STEERING WHEEL ALL THE WAY UP EVERYTHING WORKS. I ATTRIBUTE MY AIR BAG INDICATOR LIGHT COMING ON TO THIS SAME ISSUE. MOST PEOPLE ARE SAYING THE WIRES ARE TOO SHORT AND SOME COME UNPLUGGED AND OTHERS BREAK THEIR PINS OFF. *NM

DT*: THE CONTACT STATED THERE IS A SHORT IN THE WIRING SYSTEM CAUSING THE VEHICLE TO CONTINUALLY BLOW FUSES. THIS CAUSES THE VEHICLE TAILLIGHTS AND DASHBOARD LIGHTS TO BE INOPERABLE. THE DEALERSHIP WAS UNABLE TO FIND THE SOURCE OF THE PROBLEM. UPDATED 03/03/06. *JB

1 AT APPROXIMATELY 45 MPH VEHICLE WENT INTO A SLIDE RIGHT REAR AXEL BROKE OFF CAUSING A ROLLOVER THIS OCCURRED ON WET PAVEMENT ! 2 DRIVERS SEAT WENT INTO THE RECLINING POSITION, EJECTING THE DRIVER INTO THE REAR SEAT CAUSING HIS HEAD TO GO THROUGH THE PASSENGER SIDE REAR DOOR GLASS , BRAKING BONES IN HIS LEFT HAND ,CONTUSIONS AND SEVERE TRAUMA TO HEAD AND NECK MEDICAL RECORDS AND PICTURES AVAILABLE ! 3 THE VEHICLE WAS A TOTAL LOSS . I AM IN POSSESSION OF THE FAILED SEAT IT WAS REPAIRED PRIOR TO THE ACCIDENT BECAUSE OF A FACTORY DEFECT FORD MOTOR CO NOTIFIED THERE HAS BEEN NO PERSONAL CONTACT BY THEIR REP. *NM

2002 FORD SPORT TRAC- VEHICLE HAS LESS THAN 40,000 MILES ON IT. HAD TO HAVE BRAKES AND ROTORS REPLACED. BRAKES WERE REPLACED AND ROTORS TURNED FIRST TIME AT 21,532 MILES ON 01-19-04. COMPLAINED SEVERAL TIMES ABOUT EXCESSIVE BRAKE DUST, ROTORS WERE TURNED AGAIN AT 26,885 ON 08-27-05. ON AUGUST 23, 2005 WHILE DRIVING, VEHICLE JUST STOPPED, HAD TOWED TO FORD DEALERSHIP AND WAS TOLD IT WAS THE AIR FLOW VALVE. ASKED FORD TO FIX AND ALSO CHANGE OIL, SERVICE CALLED BACK TO SAY I NEEDED NEW BRAKES AND ROTORS NEEDED TO BE TURNED. GAVE PERMISSION TO FIX. RECEIVED ANOTHER PHONE CALL SHORTLY AFTER SAYING ROTORS COULD NOT BE TURNED THEY NEEDED TO BE REPLACED. CALLED FORD CUSTOMER SERVICE IN MICHIGAN AS WAS TOLD THAT BRAKES WERE ONLY UNDER WARRANTY FOR 12,000 MILES. HAVING HAD THE ROTORS TURNED TWICE AND THEN REPLACED AND HAVING LESS THAN 40,000 MILES ON VEHICLE SEEMED EXCESSIVE.

DT: CALLER HAS HAD TO REPLACE THE ROTORS ON HER VEHICLE TWICE. THE FIRST TIME WAS AT 26000 MILES AND THE SECOND TIME WAS AT 53000 MILES. THIS HAPPENED WITHOUT WARNING BOTH TIMES. DEALER FIXED THEM THE FIRST TIME. CALLER SAID YESTERDAY SHE HEARD A NOISE AND TOOK IT IN AND WAS TOLD IT WAS THE ROTOR. TODAY BELL TIRE CO. IS FIXING THE SECOND MISHAP. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER DOES NOT REMEMBER WHEN THE FIRST TIME WAS. *AK

DT: CONSUMER STATES THAT AT APPROXIMATELY 3,500 MILES THE VEHICLE STARTED HAVING PROBLEMS. THE VEHICLE WILL GO FROM 60-3 MPH INSTANTLY. VEHICLE WAS TAKEN TO THE SERVICE DEPARTMENT THE FIRST TIME IT HAPPENED ,AND ON JUNE 6 AND 15, 2005. THEY COULDN'T FIND ANYTHING WRONG WITH IT.*AK

I PURCHASED THIS 2002 FORD EXPLORER SPORTTRAC IN OCTOBER OF 2003, WITH 25,000 MILES ON THE ODOMETER. THERE HAVE BEEN FOUR OCCASIONS THAT MY VEHICLE HAS RUN OUT OF GAS, WITH THE GASOLINE GAUGE READING BETWEEN 1/4 AND 1/2 TANK READING ON THE GAUGE. I TOOK THE VEHICLE TO DONLEY FORD IN GALION, OHIO AND THEY STATED THAT THERE WAS NOTHING WRONG WITH THE COMPUTER. I WAS WONDERING WHY THIS ITEM WASN'T COVERED UNDER THE WARRANTY. AND I NEED TO KNOW WHAT I MUST DO TO GET THIS PROBLEM RESOLVED? THANK YOU FOR YOUR CONSIDERATION AND I WILL HOPEFULLY HEAR FROM YOU.

THE REAR AUTOMATIC DOORS WILL NOT OPEN FROM THE INSIDE THE CONSUMER HAS CHECKED THE CHILD LOCKS, AND THEY ARE NOT ON. THE MANUFACTURE AND DEALER STATES NOT COVERED UNDER WARRANTY. *NM CONSUMER PURCHASED NEW INSIDE REAR DOOR HANDLES FROM THE DEALER AND REPLACED THEM. *BF *NM

2002 FORD EXPLORER SPORT TRAC PREMATURE FRONT BRAKE PAD WEAR, PARTICULARLY THE FRONT INSIDE PAD WORE DOWN TO ROTOR. HAD 30,000 FORD INSPECTION AND WAS ONLY 50% WORN ON FRONT, AT 34,000 MILES THE PADS WAS WORN OUT AND THE LOCAL DEALER BILL ALEXANDER FORD SAID THATS NOMINAL.

CLUTCH PRESSURE PLATE BLEW OUT THE ENTIRE CLUTCH, TRANSMISSION AND DEPLOYED THE AIRBAGS. THE TRUCK HAS LESS THEN 25,000 MILES AND AT THE TIME WAS LESS THEN 2 YEARS OLD. I WAS INFORMED THAT THIS NORMALLY HAPPENS IN RACE CARS AND THAT I WAS LUCKY IT DID NOT BLOW UP THRU THE FLOOR BOARD CAUSING INJURY. I WAS INFORMED BY THE FORD SERVICE CENTER IN ANCHORAGE THAT DUE TO THE BLUING OF THE METAL (WHICH INDICATES OVERHEATING) THAT IS NORMAL WEAR AND TEAR. I AM STILL IN THE PROCESS OF TRYING TO GET THEM TO HONOR THE WARRANTY. I HAVE BEEN GIVEN A ROUGH ESTIMATE OF $4000.00 TO 5000.00 FOR PARTS AND LABOR. I WAS INFORMED BY FORD THAT I NEEDED TO CONTACT MY INSURANCE CARRIER AFTER THEY ORIGINALLY SAID THAT SINCE IT WAS THE CLUTCH PRESSURE PLATE THAT IT WOULD BE COVERED BY MY ESP WARRANTY PLAN. *JB