2014 FORD F-150 Complaints

TURNED ON THE REAR WINDOW DEFROSTER TO CLEAR THE WINDOW OF ICE, THE UNIT OVERHEATED, DID NOT BLOW A FUSE, INSTEAD GOT SO HOT IT BURNED AND SMOKED AND SHATTERED THE WINDOW! THIS HAPPENED IN MOTION. THIS IS EXTREMELY DANGEROUS! FORD NEEDS TO RECALL THESE WINDOWS!

DRIVING DOWN THE INTERSTATE AT 70 MPH, THE "CHECK BRAKE SYSTEM" WARNING FLASHED ON THE DASH. I WENT TO PUSH THE BRAKE PEDAL AND IT WAS LOCKED IN PLACE. I PHYSICALLY COULD NOT DEPRESS THE PEDAL, NOT EVEN ENOUGH TO DISABLE THE CRUISE CONTROL. I HAD TO SWITCH CRUISE OFF ON THE WHEEL, SHIFT TO NEUTRAL, AND COAST TO A STOP ON THE SHOULDER OF THE HIGHWAY. SHUT THE TRUCK DOWN, TURNED BACK ON AND THE CODE DISAPPEARED AND MY BRAKES WORKED AGAIN. LATER THAT DAY, THE EXACT SAME THING HAPPENED ON THE INTERSTATE AGAIN. PHYSICALLY COULD NOT DEPRESS THE BRAKE PEDAL. IT WAS LIKE IT WAS LOCKED IN PLACE AND I COULD NOT BRING THE TRUCK TO A STOP. I TOOK MY TRUCK INTO THE DEWEY FORD IN ANKENY, IA A COUPLE NIGHTS LATER AND THEY BEGAN DIAGNOSTICS. 4 DAYS LATER, THEY COULD NOT REPRODUCE THE PROBLEM, AND ADVISED ME TO COME PICK UP THE TRUCK. NOTHING AGAINST THE DEALER, AS THEY CANNOT FIX WHAT THEY CAN'T REPRODUCE, AND THEY WERE KIND ENOUGH TO PROVIDE A LOANER AND A DISCOUNT ON THE DIAGNOSTICS FEE, BUT FORD CORPORATE REALLY NEEDS TO GET INVOLVED ON THIS SAFETY CONCERN. I'VE TRIED CALLING THEIR CUSTOMER SERVICE, BUT THEY WILL DO NOTHING UNTIL IT CAN BE DIAGNOSED. IF THE DEALER CAN'T FIND THE PROBLEM, THEN FORD NEEDS TO SEND A PRODUCT SUPPORT REPRESENTATIVE TO DIAGNOSE IT THEMSELVES. AS OF TODAY, MY TRUCK HAS DONE THIS 4 TIMES SINCE LEAVING DEWEY, BUT ALWAYS WHEN I AM TOO FAR FROM THEIR STORE TO DROP IT OFF. AT THIS POINT, IM SCARED TO DRIVE MY TRUCK IN TRAFFIC OR WITH PASSENGERS. PLEASE USE YOUR POWERS TO RELAY THIS TO FORD AS WE HAVE A SERIOUS PROBLEM THAT THEY ARE IGNORING. I HAVE A RECEIPT FROM THE DEALER FOR THE DIAGNOSTICS IF A COPY OF THIS IS NEEDED FOR MY COMPLAINT.

TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW BEHIND THE DRIVER'S SEAT UNEXPECTEDLY SHATTERED. THE VEHICLE WAS TAKEN TO COURTESY FORD (3921 W RIVER DR, DAVENPORT, IA 52802, (563) 326-4011) WHERE THE CONTACT WAS REFERRED TO A LOCAL GLASS REPAIR CENTER FOR REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

REAR DRIVER'S SIDE WINDOW SHATTERED VIA A FAULTY DEFROSTER. FORD SAYS IT IS NOT A KNOWN ISSUE, BUT THERE ARE MANY WEBSITE FORUMS SHOWING THAT INDEED IT IS A KNOWN ISSUE. THERE NEEDS TO BE A RECALL ON THESE WINDOWS. I USED THE REMOTE START TO WARM UP THE VEHICLE (IT WAS 47 DEGREES OUTSIDE, SO NO FROST, ETC) FOR ABOUT 7 MINUTES. I THEN DROVE THE TRUCK AND JUST AROUND THE CORNER FROM MY HOUSE THE WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT IN THE CAB OF THE TRUCK. I ALMOST CRASHED THE TRUCK FROM BEING STARTED BY THE SOUND. THERE IS NO WAY THAT "IMPACT" CAUSE THE WINDOW TO EXPLODE, SINCE I HAVE A SHELL/TOPPER ON THE BACK. I CONTACTED FORD CORPORATE AND THEY ONLY "LOGGED IT" BUT SAID IT WOULDN'T BE TAKEN CARE OF, THAT I WOULD HAVE TO PAY FOR THE REPAIRS. HTTPS://WWW.GLASSBYTES.COM/2014/08/NHTSA-RECEIVES-MORE-COMPLAINTS-OF-SHATTERING-F-150-BACK-LITES/ HTTP://FORDAUTHORITY.COM/2017/12/ANOTHER-FORD-F-150-OWNER-CLAIMS-THE-REAR-WINDOW-SHATTERED-DESPITE-NO-IMPACT/#COMMENT-356949 HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/DRIVER-SAYS-HER-F-150-WINDOW-SPONTANEOUSLY-SHATTERED/2773127/ HTTPS://WWW.F150FORUM.COM/F118/2016-REAR-WINDOW-SHATTERED-406698/

REAR CAB GLASS DRIVERS SIDE SHATTERED 10 MIN AFTER REMOTE STARTING TRUCK. STATIONARY VEHICLE. SAT IN TRUCK FOR A FEW MINUTES AND HEARD WHAT SOUNDED LIKE GUNSHOT TO THE ROOF. GOT OUT AND EXAMINED ROOF, NO TREES OR ANYTHING AROUND. FOUND ONE OF THE REAR GLASS PANELS SHATTERED. REAR DEFROST BUTTON WOULD NEVER LIGHT UP (FIGURED IT WAS BROKEN). WAS SET TO AUTOMATICALLY COME ON WHEN REMOTE STARTING TRUCK. TEMP WAS BETWEEN 20-25 F. REAR WINDOW DEFROST BUTTON NOW LIGHTS UP FOR THE FIRST TIME. QUICK INTERNET SEARCH REVEALS THAT THIS EXACT SCENARIO HAPPENS TO THOUSANDS OF OTHERS WITH THIS TRUCK. A RANDOM EXPLODING WINDOW DUE TO HAVING A REAR DEFROST ON IN THE WINTER SHOULD NOT BE PAID FOR BY THE OWNER. THIS IS A CLEAR DEFECT IN THE VEHICLE.

STARTED MY TRUCK WITH THE REMOTE START AND HAD THE REAR DEFROSTERS ON MY WIFE AND I GOT INTO THE TRUCK TO START DRIVING HEAD A POP NOISE AND THE LEFT REAR GLASS SHATTERED

ELECTRIC POWER STEERING FADES IN AND OUT CAUSING ERRATIC STEERING. STEERING WHEEL DOES NOT RETURN CAUSING THE VEHICLE TO CONTINUE IN THE DIRECTION OF THE TURN AFTER INTENDED

1) DUE TO A POOR DESIGN, MYSELF AND MULTIPLE OTHERS USERS HAVE HAD ISSUES WITH FAULTY / POORLY DESIGNED COOLANT HOSES. THESE HOSES WOULD RANDOMLY DISCONNECT OR SPILL COOLANT. CURRENTLY, MY TRUCK IS LEAKING COOLANT AND EVEN AFTER REPLACING THE HOSE, IT IS STILL OCCURRING. SEE BELOW LINK TO THREAD: - HTTPS://WWW.F150FORUM.COM/F70/2011-5-0L-COOLANT-LEAK-252081/ 2) IT IS A COMMON ISSUE FOR THE BACK WINDOW TO RANDOMLY BLOW OUT DUE TO ISSUE WITH DESIGN THE HEATED WINDOWS. THIS COULD CAUSE A HAZARD SINCE THE DRIVER COULD BE DISTRACTED WHEN THE WINDOW BLOWS OUT. SEE BELOW FORUM ISSUE: - HTTP://FORDAUTHORITY.COM/2017/12/ANOTHER-FORD-F-150-OWNER-CLAIMS-THE-REAR-WINDOW-SHATTERED-DESPITE-NO-IMPACT/ - HTTPS://WWW.F150FORUM.COM/F38/EXPLODING-REAR-WINDOW-145329/ PHOTOS ARE IN THE FORUMS.

THE TRUCK WAS BROUGHT FOR SERVICE INITIALLY BECAUSE THE AC BLOWER WAS NOT WORKING PROPERLY. IT WAS TURNING ON AND OFF BY ITSELF. THE DEALERSHIP DETERMINED THAT THE MOTOR SPEED CONTROL MODULE HAS TO BE REPLACED IN ORDER TO OPERATE NORMALLY. THE MODULE WAS REPLACED ON 7/13/18. ON 11/20/18, I BROUGHT THE TRUCK BACK TO SERVICE BECAUSE THE AC BLOWER WASN'T WORKING AGAIN. AND AFTER FURTHER INVESTIGATE, THE TECHNICIAN FOUND THE PIGTAIL GOING TO THE MODULE REPLACED BURNED. BOTH OF THE TIMES, THE SERVICE WAS PAID IN ORDER TO GET THE WORK DONE, AND THE REASON BEHIND THIS ISSUE WAS A HIGH RESISTANCE CAUSED THE HARNESS TO GET BURNED.

AIRBAG LIGHT HAS BEEN COMING ON OVER THE PAST COUPLE YEARS. I HAVE TAKEN THE TRUCK IN TO FORD DEALER SERVICE CENTERS FOR MULTIPLE VISITS AND HAVE SPENT A CONSIDERABLE AMOUNT OF TIME AND MONEY TRYING TO SOLVE. MOST RECENTLY, THE TRUCK WAS AT THE DEALER WITH THE AIRBAG LIGHT ON AND WHILE TROUBLESHOOTING, THE LIGHT TURNED OFF. AS SOON AS THE LIGHT WAS OFF, THERE WAS NOTHING ELSE THAT COULD BE DONE OTHER THAN RETURNING TO THE SERVICE CENTER IF/WHEN THE LIGHT CAME BACK ON. I HAVE BEEN TOLD THAT IF THE AIRBAG LIGHT IS ON, NONE OF THE AIRBAGS WILL DEPLOY. THIS IS A VERY SERIOUS SAFETY CONCERN FOR A MODERN VEHICLE THAT I HAVE BEEN PRUDENT IN TRYING TO REMEDIATE BUT HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. REGARDING WHAT SPECIFICALLY OCCURS, WHEN STARTING THE TRUCK EITHER THE AIRBAG LIGHT WILL BE ON OR OFF. IF THE LIGHT IS ON, IT TYPICALLY REMAINS ON AND DOES NOT SHUT OFF REGARDLESS OF HOW LONG THE TRUCK IS CONTINUOUSLY OPERATED. IF THE LIGHT IS OFF, IT REMAINS OFF AND DOES NOT COME ON REGARDLESS OF HOW LONG THE TRUCK IS CONTINUOUSLY OPERATED. I HAVE NOT YET BEEN ABLE TO DETECT A PATTERN (TIME OF YEAR, WEATHER, AMOUNT OF TIME SINCE IT WAS LAST DRIVEN) WITH WHEN THE AIRBAG LIGHT COMES ON.