2014 FORD F-150 Complaints

FORD F-150 2014 HAD AN ELECTRICAL ISSUE THAT CAUSED IT TO GO UP IN FLAMES AS I WAS DRIVING IT DOWN THE HIGHWAY AT ABOUT 60 MILES AN HOUR. I FIRST SMELLED A BURNING ODOR, THEN I LOOKED IN MY REVIEW MIRROR AND SAW SMOKE, THEN I STARTED SEEING FLAMES IN THE BACK PASSENGER CORNER OF MY BACK SEATS. BY THIS TIME THE TRUCK WAS VERY SMOKY BUT I WAS ABLE TO SAFELY PULL ASIDE TO THE SHOULDER OF THE HIGHWAY. I MADE AN ATTEMPT TO OPEN MY DRIVER'S DOOR, BUT IT WOULDN'T OPEN AND I THEN BROKE THE GLASS TO OPEN THE DOOR FROM INSIDE OUT. AS I EXITED MY VEHICLE AND WALKED AROUND THE BACK OF THE TRUCK I GRABBED A TOWEL OUT THE BED OF THE TRUCK AND GOT ON THE GROUND TO TRY AND STOP THE FLAMES AT THAT TIME I COULD SEE A WIRE BURNING BETWEEN THE BED AND THE PASSENGER CAB OF THE TRUCK AS IT MADE LOUD POPPING NOISES, THEN THE TRUCK JUST BURST INTO FLAMES. I CALLED 911 AND THEY CALLED THE FIRE DEPARTMENT , THEY CAME OUT ON THE SCENE AND PUT THE FIRE OUT.

THROTTLE BODY WENT OUT AFTER 40,000 MILES. DRIVING DOWN THE ROAD WRENCH ICON POPS UP AND A FEW SECONDS LATER THE TRUCK STALLS AND ENGINE CUTS OUT. TAKE IT TO FORD AND THAT PART IS NOT COVERED UNDER MY EXTENDED WARRANTY.. BIG SURPRISE. TALK TO CUSTOMER SERVICE AND THERE IS NOTHING THEY WILL DO EITHER. SO OUT 600 BECAUSE FORD KNOWINGLY SELLS THESE VEHICLES WHEN THEY KNOW THAT THOUSANDS OF PEOPLE ARE HAVING THE EXACT SAME PROBLEM.

WHILE TRAVELING 75 MPH ON MY WAY HOME FROM WORK MY TRUCK JUST SHUT OFF. THERE WERE ONLY 2 LANES WITH NO SHOULDER. I COULD HAVE BEEN KILLED OR KILLED OTHERS. I GOT LUCKY. I TOOK THE CAR TO OUR LOCAL FORD DEALER AND THEY DIAGNOSED IT AND SAID I NEEDED TO REPLACE THE THROTTLE BODY. OF COURSE I AM OUT OF WARRANTY AND BEING FORCE TO PAY THE $400 BILL. THE SERVICE GUY PROCEEDS TO TELL ME THAT FORD KNEW ABOUT THIS ISSUE YEARS AGO BUT IT'S NOT COMMON ANY MORE. WHY ON EARTH WAS THIS NOT RECALLED. IF FORD KNEW ABOUT A PROBLEM WITH THEIR VEHICLES THAT COULD POTENTIALLY KILL THEIR CUSTOMERS OR OTHER TRAVELERS THEN THEY SHOULD HAVE DONE THE RIGHT THING AND RECALLED THE VEHICLE!

I WAS DRIVING THE TRUCK ON A STREET AND HEARD AN AUDIBLE CHIME, A FULL SCREEN MESSAGE CENTER ALERT APPEARED, AND ILLUMINATION OF THE RED BRAKE WARNING INDICATOR. MECHANIC IDENTIFIED THIS AS SAME ISSUE AS NHTSA CAMPAIGN: 16V345000 OR FORD RECALL PROGRAM CODE: 16S24 : BRAKE MASTER CYLINDERS FAILURE RESULTING IN BRAKE FLUID LEAKAGE FROM THE PRIMARY RESERVOIR INTO THE BRAKE BOOSTER. LOSS OF BRAKE FLUID FROM THE PRIMARY RESERVOIR RESULTS IN A COMPLETE LOSS OF FRONT BRAKE FUNCTION, INCREASING THE RISK OF A CRASH. I'M TRYING TO DETERMINE WHY THIS TRUCK IS NOT CONSIDERED PART OF THE KNOWN RECALL, THE TRUCK MEETS THE RECALL SPECS AND WAS MANUFACTURED AT THE PLANT SPECIFIED IN ATTACHED DOCUMENT FROM FORD. THE ONLY DIFFERENCE IS THIS TRUCK INDICATES A BUILD DATE OF 9/8/2014 AND RECALL DATE END IS 8/31/2014. THE TRUCK STILL EXPERIENCED RECALL BRAKE FAILURE, I'D REQUEST THAT THE RECALL DATE BE EXTENDED TO INCLUDE TRUCKS BUILT AFTER 8/31/2014.

AT 40,000 MILES, HAD TO HAVE THE THROTTLE BODY REPLACED (EXTENDED WARRANTY, SO COST NOT MATERIAL TO ME). CONCERN IS THAT ON A 1300 MILE INTERSTATE ROUND-TRIP, MY ENGINE SHUT DOWN 5 TIMES. IN EACH CASE I LOST ALL ACCELERATION WITHOUT WARNING AND HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. MY DASH SHOWED A WRENCH SYMBOL, WHICH WOULD DISAPPEAR AFTER I HAD TURNED THE IGNITION OFF, THEN BACK ON (AS IF NOTHING EVER HAPPENED). I SUBSEQUENTLY LEARNED THAT A DEFECTIVE THROTTLE BODY PUT ME INTO A "LIMP HOME" MODE MEANING I COULD CONTINUE DRIVING ONLY AT IDLE SPEED. THE LIMP HOME MODE (I LEARNED THIS TERM FROM READING A CUSTOMER BLOG) CAUSED IMMEDIATE DECELERATION ON THE INTERSTATE AT FULL SPEED 3 OF THE FIVE TIMES MY ENGINE SHUT DOWN. HAD I JUST PASSED ANOTHER VEHICLE OR HAD AN INATTENTIVE DRIVER FOLLOWING ME, I VERY WELL COULD HAVE BEEN REAR-ENDED. A FORD DEALER, MIDWAY THROUGH MY ROUND TRIP, COULD NOT DETERMINE A REPAIR CODE FOR THIS SITUATION. ONLY AFTER THE 5TH ENGINE SHUT DOWN, DID A "CHECK ENGINE" LIGHT APPEAR. THIS ALLOWED A SECOND FORD DEALER, AT THE END OF MY TRIP, THE DOCUMENTATION NEEDED TO REPLACE THE THROTTLE BODY. VERY DANGEROUS SITUATION...THE FIRST FORD DEALER SENT ME ON MY WAY DESPITE WHAT NOW APPEARS TO BE A WELL-KNOWN PROBLEM "INTERNALLY" AT FORD. THE 2ND DEALERSHIP MIRACULOUSLY HAD A REPLACEMENT PART ON HAND AND MADE THE NECESSARY REPAIR WITHIN 8 HOURS...I BELIEVE ONLY BECAUSE I STRESSED THE POINT ABOUT UNSAFE TRAVEL!

WHEN YOU GO TO STOP AT STOP SIGN YOU HAVE YOUR FOOT ON THE BRAKE PEDAL, THE BRAKE PEDAL GOES TO THE FLOOR. IF YOU HAVE TO DYNAMITE THE BRAKES, IT GOES TO THE FLOOR. IF YOU HAVE TO STOP IN A HURRY, SUCH AS A DEER CROSSING IN FRONT OF YOU, YOU MAY NOT BE ABLE TO STOP, WHICH IS A SCARY SITUATION. HAVE BEEN TO FORD DEALER ON 4/11/2018, REPLACED BRAKE PADS, ROTORS, STILL DID NOT CORRECT THE SITUATION, AND REPAIR BILL FOR $897.00. THEN ON 4/23/18, WENT BACK TO FORD DEALER AND HAD BRAKE BOOSTER AND MASTER CYLINDER REPLACED AND STILL DID NOT CORRECT THE SITUATION AND THIS REPAIR BILL WAS $459.00. THIS IS NOT A GOOD SITUATION TO BE IN AND AM WONDERING IF THIS A FORD DEFECT

3 TIMES THIS HAS HAPPENED, 1ST TIME I HAD JUST FILLED UP WENT TO PULL OFF AND PROCEEDED TO GET ON HIGHWAY, TRUCK STARTED TO RUN ROUGH AND HAD NO THROTTLE RESPONSE AND WRENCH LIGHT CAME ON. PULLED OFF ROAD, TURNED OFF, AFTER A FEW MINUTES RESTARTED TRUCK AND NO PROBLEMS THE REST OF THE DAY. THE 2ND TIME I WAS GETTING READY TO GET ON THE INTERSTATE AND TRUCK DID THE SAME THING STARTED RUNNING ROUGH, NO THROTTLE RESPONSE AND WRENCH LIGHT CAME ON AGAIN. PULLED ON SHOULDER AND SHUT VEHICLE OFF, RESTARTED AFTER A FEW MINUTES AGAIN AFTER THE RESTART NO PROBLEMS ( NO CHECK ENGINE LIGHT EITHER TIME). THEN ON THE SAME EVENING IT DID IT AGAIN AND IN TRAFFIC THIS TIME AND WITH NO WHERE TO PULL OVER. FORD KNOWS ABOUT THE PROBLEM, EVERY FORD FORUM TALKS ABOUT THE PROBLEM ESPECIALLY WHEN IT COMES TO THE ECOBOOST. SOMEONE IS GOING TO GET KILLED WITH THIS PROBLEM. TOOK VEHICLE TO DEALER AND THERE WAS A TSB TO RELOCATE THE FUEL PUMP DRIVER FUSE BECAUSE THEY SAY IT GETS HOT AND SHORTS OUT( IF THAT'S THE CASE IT SHOULDN'T DO IT RIGHT AFTER INITIAL START UP). AGAIN FORD IS PLAYING WITH PEOPLE'S LIVES; ALL THEY CARE ABOUT IS THE DOLLARS. .

I PARKED THE VEHICLE FOR THE EVENING, AND APPLIED THE EBRAKE. THE NEXT DAY, I ENTERED THE VEHICLE, AND PUSHED THE BRAKE PEDAL TO SAFELY DISENGAGE THE EBRAKE. THE BRAKE PEDAL WENT TO THE FLOOR-NO BRAKES. I OPENED THE HOOD, AND SAW AN EMPTY MASTER CYLINDER RESERVOIR. I CHECKED FOR LEAKS UNDERNEATH THE VEHICLE, BUT WAS UNABLE TO DETECT A POINT OF FLUID LOSS. AS THE FLUID HAD TO BE SOMEWHERE, I REMOVED THE VACUUM LINE FROM THE VACUUM BOOSTER, AND FOUND THE ID OF THE HOSE WAS WET. I ADDED A FULL PINT OF DOT 4 BRAKE FLUID, AND PUMPED THE BRAKES MULTIPLE TIMES. THIS RESULTED IN THE DRAINING OF THE MASTER CYLINDER RESERVOIR. I THEN HAD A FRIEND TOW MY TRUCK VIA FLATBED, TO MY DEALER. UPON INSPECTION, THE SERVICE TECH FOUND THAT THE PROBLEM WAS DUE TO AN INTERNAL FAILURE OF THE MASTER CYLINDER. THIS MATCHED EXACTLY THE PROBLEM WITNESSED DURING THE 2013-2014 F-150 RECALL FOR SEAL FAILURE OF THE MASTER CYLINDER. THIS RECALL WAS FOR CERTAIN FORD F-150'S WITH 3.5 LITER ENGINES BUILT THRU AUG. 31ST 2014. MY VEHICLE IS OF THE SAME CONFIGURATION, BUT WAS BUILT IN NOV. 2014. I CONSIDER MYSELF LUCKY THAT THE BRAKE FAILURE (COMPLETE, WITHOUT WARNING), DIDN'T HAPPEN WHILE THE VEHICLE WAS IN MOTION. I BELIEVE THAT THE RECALL NEEDS TO BE EXPANDED.

THE ELECTRONIC POWER STEERING IS NOT WORKING CORRECTLY, ABOUT EVERY QUARTER TURN IT BINDS UP FOR A SORT DISTANCE. THIS CAUSES YOU TO BOTH OVER-STEER AND UNDER-STEER

I WAS SITTING IDLE IN MY FORD F-150 TRUCK (ENGINE RUNNING) IN THE DRIVE-THROUGH AT MCDONALDS, NOT MOVING, WHEN THERE WAS SUDDENLY A LOUD BANG INSIDE THE TRUCK (LIKE A GUNSHOT). THERE WAS ALSO AN ELECTRICAL BURNING SMELL. I LOOKED AROUND AND SAW THAT THE REAR QUARTER GLASS ON THE LEFT SIDE OF MY REAR WINDSHIELD HAD SHATTERED. THE REAR SCREEN HEATER WAS ON AT THE TIME. THERE WAS NOTHING THROWN AT THE TRUCK, AND NOTHING HIT IT. THE GLASS HAD TOTALLY SHATTERED ACROSS BUT WAS BEING HELD INTACT BY THE FACTORY TINT. I HAD TO HAVE THE GLASS REPLACED AT A COST OF $750, AS THE REPAIR WAS NOT COVERED UNDER MY EXTENDED WARRANTY. THE INDIVIDUAL BROKEN PIECE OF GLASS CANNOT BE REPLACED, SO THE WHOLE REAR SCREEN HAD TO BE REPLACED. I DISCONNECTED THE REAR SCREEN HEATER ON MY REPLACEMENT SCREEN TO MAKE SURE THIS DOESN'T HAPPEN AGAIN. READING ONLINE IT SOUNDS AS THOUGH THIS IS A VERY COMMON ISSUE, AND AN EXPENSIVE FIX. MOREOVER, ALL OF MY LOCAL FORD DEALERSHIPS HAD SOLD OUT OF THE REAR WINDOW AND WOULD HAVE TAKEN UP TO 16 DAYS TO ORDER IN (AND AT A COST OF $850+ !!), WHICH MAKES ME THINK THIS IS MORE COMMON ISSUE THAN FORD IS LETTING ON. LUCKILY I FOUND A LOCAL COMPANY THAT WOULD DO IT A FEW DAYS LATER, BUT AGAIN, AT A COST OF $750 TO ME FOR A DEFECTIVE PART WHICH SHOULD BE RECALLED. DURING THE TIME I HAD TO USE THE TRUCK WITH A SHATTERED REAR WINDOW, I TAPED IT UP TO PREVENT THE GLASS SPILLING INTO THE TRUCK INTERIOR (CAN BE SEEN IN THE PICTURE).