2014 FORD F-150 Complaints

MY TIRE SPEC AND PRESSURE LABEL IS INCORRECT, COLD PSI IS SHOWN AT 55 PSI FRONT AND 60 PSI REAR AND THE TPMS SHOWS LOW PRESSURE IF UNDER 55 AND 60. ALL LOCAL FORD SERVICE ADVISERS SAY IT SHOULD BE 35PSI. I HAVE BEEN COMPLAINING OF VIBRATION ISSUES SINCE I BOUGHT THE TRUCK AND FEEL THIS HAS PUT MYSELF AND MY FAMILY AT RISK NOT TO MENTION THE PREMATURE WEAR ON MY TIRES AND SUSPENSION COMPONENTS.

MY TRUCK EXPERIENCED COMPLETE BRAKE FAILURE WHILE TOWING AN ENCLOSED AUTO TRAILER ON THE HIGHWAY -- LOW BRAKE FLUID WARNING LIGHT ILLUMINATED ON THE DASH. I WAS ABLE TO BRING THE VEHICLE AND TRAILER TO AN EMERGENCY STOP AT A SERVICE STATION AND REFILL THE BRAKE MASTER CYLINDER RESERVOIR (IT WAS ALMOST EMPTY). IT THEN HAPPENED AGAIN ONCE BACK ON THE HIGHWAY. I MADE IT TO A FORD DEALERSHIP, ONLY BEING ABLE TO SLOW AND STOP THE VEHICLE USING THE BRAKES ON THE TRAILER. THE DEALER FOUND THAT ALL THE BRAKE FLUID HAD LEAKED INTO THE BRAKE BOOSTER -- THE EXACT SAME PROBLEM FOR WHICH FORD ISSUED A RECALL ON SIMILAR MAKES/MODELS (MANF. RECALL NUMBER: 16S24). THEY WERE ABLE TO SOURCE A NEW BRAKE MASTER CYLINDER AND REPLACE IT UNDER WARRANTY. NOTE THAT MY VEHICLE WAS NOT INCLUDED IN THE ORIGINAL FORD BRAKE RECALL, BUT I STRONGLY BELIEVE IT SHOULD HAVE BEEN. MY WIFE AND I WERE EXPOSED TO A POTENTIALLY LIFE-THREATENING SITUATION THAT WOULD HAVE BEEN AVOIDED IF FORD HAD WIDENED THE RECALL TO OTHER MODELS.

I HAVE REPLACED TWO (2) ELECTRONIC THROTTLE BODIES (ETB'S) ON THIS VEHICLE IN LESS THAN 68,000 MILES. COSTS TO ME HAVE BEEN OVER $600 NOT INCLUDING TRAVEL AND INCONVENIENCE EXPENSES. (LAST REPLACEMENT WAS UNDER "EXTENDED WARRANTY" WHICH I WOULD NOT HAVE PURCHASED HAD FORD ADVISED ME OF THE AGREEMENT WITH THE NHTSA.) ON 4MARCH2014 THE NHTSA REPORTEDLY REACHED AN AGREEMENT WITH FORD TO AVOID A RECALL BECAUSE THEY WOULD EXTEND THEIR WARRANTY FOR UP TO 10 YEARS OR 150,000 MILES FOR ETB PROBLEMS. I SURE HAVE NOT RECEIVED THIS! THE PROBLEM HAS ALWAYS OCCURRED WHEN THE VEHICLE WAS IN MOTION, USUALLY ON A 65 MPH TWO LANE ROAD, AND RESULTED IN THE TRUCK ENTERING "LIMP MODE". THIS HAS HAPPENED OVER 15 TIMES OVER THE TWO ETB'S AND REQUIRED A TOW WITH THE LATEST EPISODE. WITH THE LATEST PROBLEM, IT TOOK 3 VISITS TO FORD DEALERS, OVER 490 MILES, WITH THE TRUCK ONLY; PLUS A TOW ($416) AND OVER 392 MILES ON MY WIFE'S CAR (SHE FOLLOWED ME DURING THE LAST TWO VISITS). I CORRECTLY DIAGNOSED THE PROBLEM WITH EACH THE LAST FORD DEALER VISITS (3 IN TOTAL) AS AN ETB FAILURE, AND NEITHER DEALER WOULD BELIEVE ME UNTIL THEY SAW THE PROBLEM ON THE COMPUTER. THE "LIMP MODE" IS EXTREMELY DANGEROUS ON A BUSY HIGHWAY! WE LIVE IN THE MOUNTAINS OF COLORADO AND MUST CROSS A PASS (ABOUT 10,000 FEET) TO GET TO A FORD DEALER. TO ATTEMPT TO DRIVE A VEHICLE THAT WILL ONLY GO ABOUT A MILE OR SO, BEFORE AGAIN ENTERING "LIMP MODE" IS VERY DANGEROUS AND FOOLISH. I DID FILE A COMPLAINT WITH FORD, WITH BOTH ETB'S, THE LATEST CASE IS SUPPOSED TO BE STILL PENDING (FORD CASE #: CAS 12832076). I HAVE CALLED THE FORD REGIONAL CUSTOMER SERVICE MANGER 3 (THREE) TIMES OVER THE LAST TWO (2) DAYS, AND HAVE NOT RECEIVED A RETURNED CALLED ON THE CAS 12832076. IS THIS WHAT THE NHTSA AGREED TO? THE NEXT INFORMATION PROVIDED ONLY PERTAINS TO THE LAST INSTANCE OF THIS RECURRING PROBLEM.

STARTED VEHICLE IN MY PARKING SPOT AT WORK, ONLY TO SEE THE BRAKE FLUID LOW INDICATED ON THE DISPLAY SCREEN. SELECTED OK, DEPRESSED THE BRAKE PEDAL WHICH TRAVELLED ALL THE WAY TO THE FLOOR. OPENED HOOD AND CHECKED MASTER CYLINDER FLUID RESERVOIR AND FOUND IT ALMOST EMPTY. CONTACTED JOE COOPER FORD, YUKON AND TALKED WITH SERVICE MANAGER. HE INDICATED THERE IS A KNOWN PROBLEM WITH THE MASTER CYLINDER LEAKING FLUID PAST THE SEAL. HE SUGGESTED THE VEHICLE BE TOWED TO DEALERSHIP FOR ANALYSIS AS FORD HAS A RECALL ON THIS VERY ISSUE. TECH PULLED MASTER CYLINDER AND FOUND BRAKE BOOSTER FILLED WITH BRAKE FLUID. SERVICE ADVISOR SUGGESTED MASTER CYLINDER REPLACEMENT AT A COST OF APPROX. $750.00. WHEN QUESTIONED ABOUT WARRANTY, I WAS ADVISED MY MODEL DOES NOT MEET THE CRITERIA AS CURRENTLY POSTED BY FORD AS MY VEHICLE IS A 5.0L NOT A 3.8L V-6. WHEN ASKED ABOUT THE CONDITION OF THE BRAKE BOOSTER DUE TO CHEMICAL CONTAMINATION, THE ADVISOR WAS UNSURE WHAT TO DO. HE SUGGESTED I COMMUNICATE WITH THE SERVICE MANAGER ABOUT BOTH THE REPAIR METHOD AND COSTS. AFTER REVIEWING THE RECALL I FOUND FORD RECOMMENDS; IF THE BRAKE BOOSTER HAD ANY FLUID BOTH THE MASTER CYLINDER AND BOOSTER SHOULD BE REPLACED. I CONTACTED THE DEALERSHIP TO DISCUSS THE OPTIONS AND COMPLETE THE REPAIR. I AM REQUESTING THE PARTS BE RETURNED TO FORD FOR WARRANTY EVALUATION/CONSIDERATION. I CANNOT LOGICALLY UNDERSTAND WHY THE ENGINE TYPE MAKES A DIFFERENCE ON THE BRAKING SYSTEM. I AM AWAITING A REPORT FROM FORD ON THIS MATTER.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE BRAKE WARNING INDICATOR ILLUMINATED. THE OCCUPANT ENGAGED THE EMERGENCY BRAKE AND DROVE OFF THE ROAD. THE OCCUPANT SUSTAINED BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. NEITHER A POLICE NOR A FIRE REPORT WERE FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD LOCATED AT 1010 OLD US HIGHWAY SOUTHERN PINES, NC 28387) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12964409. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

DRIVING ON THE ROAD AND MY TRUCK SAID IT WAS LOW IN FLUID. THOUGHT THAT I COULD GET TO MY DESTINATION SO THAT I CAN BUY MORE BRAKE FLUID SO THAT MY TRUCK WOULD BE OK. DURING GETTING TO MY DESTINATION MY BRAKES STOPPED WORKING I HAD NO OPTION BUT TO USE THE EMERGENCY BRAKES. TOWED IT TO THE DEALER AND THEY ARE CHARGING ME 850 IN PARTS AND LABOR. I BOUGHT THIS TRUCK BRAND NEW AND ONLY HAS 36000 MILES. WHAT WOULD HAPPENED IF I WAS ON A HIGHWAY GOING FASTER. I'VE COULD CAUSED A MAJOR ACCIDENT FOR SOMETHING THAT I DIDN'T DO. MANY OTHERS HAVE HAD THE SAME ISSUE. THEY TOLD ME IT WAS THE ECO BOOST AND BRAKE MASTER CYLINDER THAT WENT BAD. I'VE REVERED OWNED A VEHICLE THAT'S EVER HAD THIS PROBLEM.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO THE NEARBY DEALER (BARNES ENTERPRISES LOCATED AT 272 W MAIN ST, EAST BROOKFIELD, MA 01515; (508) 867-7413) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND ADVISED THE CONTACT TO GET THE VEHICLE COMPLETELY DIAGNOSED. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2014 FORD F-150. WHILE DRIVING 35 MPH AND TURNING A CORNER, THE STEERING WHEEL BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER (ABERLE FORD 1025 MAIN STREET, SABETHA, KS 66534) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V316000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. ...UPDATED 10/19/17 *BF UPDATED 10/26/2017*JS

LOSS OF POWER IN 2014 F150 ECOBOOST. THE PLUGS WERE CHANGED OUT AT 30,000 AND THEY WERE COVERED IN OIL. I HAVE NOTICED THE ENGINE STRUGGLING MORE WHEN I TOW UTV WITH SINLGE AXLE TRAILER. THE POWER IS DIMENISHING WITH MILEAGE. THE OIL (SYNTHETIC) IS CHANGED EVERY 3,000 AN ITS IS SPENT. I WOULD LIKE TO KNOW FROM FORD WHY MY TRUCK AT COLD START IDLES RUFF, DECREASE IN GAS MILEAGE AND NOTICED DECREASE IN TORQUE. THIS HAS BEEN GOING ON FOR A YEAR AND A HALF.

REMOTED STARTED MY F150 AS I NORMALLY WOULD IN THE MORNING. ENTERED THE VEHICLE TO HEAR CRACKING, LOOKING IN MY REAR VIEW AND NOTICED THE REAR WINDOW SHATTERED. SMOKE WAS COMING FROM THE LOWER CORNER. ENTER THE TRUCK BED TO GET A BETTER LOOK AND THE RUBBER IN THE LOWER CORNER WAS BURNING AND MELTING. SHUT TRUCK OFF. IT APPEARS THE REAR DEFROSTER MALFUNCTIONED AND COULD HAVE CAUSED A FIRE. THE TRUCK IS AT THE DEALERSHIP NOW. NO RECALL AND THEY DID NOT TAKE THE ISSUE VERY SERIOUSLY.